360 CHICAGO Observation Deck Admission

3.89

3.9(1,252 reviews)

English, Spanish

Mobile ticket

Show all 20 photos

Overview

Available languages

English

Spanish

Mobile ticket

The best views of Chicago can be yours at 360 Chicago Observation Deck! Perched 94 stories above the Windy City in the former John Hancock Building, 360 Chicago provides commanding views of Lake Michigan and Chicago’s towering skyscrapers. Located in the heart of downtown on Michigan Avenue, the observatory is steps away from other top Chicago attractions. It will be the high point (literally) of your Chicago trip!

Upgrade to the Sip and View ticket, which includes one drink at the newly renovated CloudBar. The Sip menu includes a rotating selection of beer, wine and cocktails. Once onsite, you can purchase tickets to TILT, a thrill ride that offers visitors unique, downward facing views from 1,030 feet. You may also choose to upgrade your Sip and View ticket from the Sip Menu to the Elevated Menu for an additional $8.

*TILT not included in purchase

Additional Info

Wheelchair accessible

Infants and small children can ride in a pram or stroller

Public transportation options are available nearby

Suitable for all physical fitness levels

Tickets are non-refundable due to inclement weather, low and no visibility. Tickets may be rescheduled for up to a year if not redeemed.

Tickets are non-refundable if booked thinking 360 Chicago Observation Deck is another attraction. 360 Chicago is happy to reschedule the ticket in this instance.

360 CHICAGO is located at 875 N Michigan Ave and is not affiliated with the Willis (Sears) Tower.

TILT IS NOT INCLUDED IN THE GENERAL ADMISSION OR SIP AND VIEW TICKET. It may be purchased onsite in the lower concourse or at the TILT desk on the 94th floor.

What To Expect

360 Chicago Observation Deck

Step into a high-powered elevator that will take you on an exhilarating ride to the 94th floor at a speed of 20.5 mph (33 kph). The observatory provides unbeatable views of Chicago at all times of the day: Go in the morning or afternoon to admire the expansive blue of Lake Michigan, go at sunset for a romantic moment, or go at night when the city becomes a sea of twinkling lights. 360 Chicago Observation Deck offers several activities to complement the pretty view. If you need to catch your breath, head to the observatory’s bar for cocktails or delicious Chicago treats. Additional admission options are available for your visit. The TILT option offers access to an attraction of outward tilting glass 1,000 feet above the Magnificent Mile, offering unique, downward-facing views.

Admission Included

Options

General Admission

Sip & View Ticket

Includes 1 Drink at CloudBar: Guests receive one beverage from the Sip Menu with their ticket.

What‘s Included

New Concourse renovation with exhibits The City Beautiful and City of Neighborhoods.

The Cloud Walk

Magnicity App: Navigate a 3D map of Chicago in the blink of an eye

360 CHICAGO admission

Food and drinks (available to purchase at the Cloud Bar)

TILT thrill ride (Available for purchase onsite)

For an additional $8 payable on site, upgrade your Sip Menu drink to a drink from the Elevated Menu

Meeting points

360 Chicago Observation Deck

875 N Michigan Avenue, 94th Floor Chicago United States

End points

This activity ends back at the meeting point.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Reviews

3.89

1,252 reviews

Total reviews and rating from Viator & Tripadvisor

663

218

122

183

Cool, but more of a check the box item
Terry G,Jun 1, 2026
- Review from Viator
3.00
It was neat to see,. but I wasn't overwhelmed by it. Neat, but not really worth the cost. Once you've looked around a couple minutes not much to do.
Fabulous views of a gorgeous city
emilyAS95,May 31, 2026
- Review from Tripadvisor
5.00
Highly recommend this activity when in Chicago. We got our tickets an hour before entry and went up around 6.30, great time to see the views for us. Staff were friendly, price was reasonable and views were incredible. It did get busier throughout our time there but plenty of space for sight seeing and photo opportunities.
Lovely views and great staff
D4486TEmattl,May 31, 2026
- Review from Tripadvisor
5.00
Lovely place and the little deck you walk out on was cool. I think the premium tickets get longer time and a shorter line but I didn’t find the general tickets much different. The staff were great, they take an official picture and then some on your phone which I was grateful for.
The visit to the...
P G,May 29, 2026
- Review from Viator
3.00
The visit to the observation deck was disappointing. Most of the experience involved waiting in a long line just to take an elevator to the top. Once at the top, there was very little organization and views were not that great in my opinion.
Great City View
Kristina Y,May 27, 2026
- Review from Viator
5.00
Impressive view and fun souvenir shop, bar. The Tilt experience made it extra impressive. Enjoyable experience
Great views
Gumaro C,May 26, 2026
- Review from Viator
5.00
Had a good time doing this excursion. Got great views for photos all around the observation deck. We did the Tilt addon which was also a fun time.
Most beautiful view of Chicago
aureliep407,May 26, 2026
- Review from Tripadvisor
4.00
Very beautiful view from this 94th floor. The tip is a nice experience if you are not prone to vertigo. To be done at sunset (even if it’s a bit more expensive). Attention: anticipate your arrival time because otherwise, by the time you wait in line, it will already be dark!
No organization for...
Jill N,May 26, 2026
- Review from Viator
1.00
No organization for ticket timeframes. Seemingly could get into line without regards to your ticket timeframes. Took us over an hour and 15 min to get from our line to the actual elevator up. Experience in the 360 area was overshadowed by the huge line of people trying to get back downstairs. When we did decide to leave the observation “experience” we waited in another huge line/wait times. To get down. They need to keep guests aware of the extra long wait times.
Look at the exact tickets...
Dasha V,May 25, 2026
- Review from Viator
1.00
Look at the exact tickets you’re buying on here the tilt wasn’t included. When it comes to the times you choose that don’t even count. The smell in that building is horrible. Viator I could have gotten the actual tickets including the tilt for the same price off the website y’all are dead wrong
Not worth it
Diana P,May 25, 2026
- Review from Viator
1.00
We waited an hour and a half just to go up the elevator even though we had tickets. There was no air conditioning for much of the wait in the building’s hallway. The deck was crowded.

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Related Experiences

Operated by 360 CHICAGO Observation Deck (Formally John Hancock Center)

360 CHICAGO Observation Deck Admission

3.89

3.9(1,252 reviews)

English, Spanish

Mobile ticket

Show all 20 photos

Overview

Available languages

English

Spanish

Mobile ticket

*TILT not included in purchase

Additional Info

Wheelchair accessible

Infants and small children can ride in a pram or stroller

Public transportation options are available nearby

Suitable for all physical fitness levels

Tickets are non-refundable due to inclement weather, low and no visibility. Tickets may be rescheduled for up to a year if not redeemed.

Tickets are non-refundable if booked thinking 360 Chicago Observation Deck is another attraction. 360 Chicago is happy to reschedule the ticket in this instance.

360 CHICAGO is located at 875 N Michigan Ave and is not affiliated with the Willis (Sears) Tower.

TILT IS NOT INCLUDED IN THE GENERAL ADMISSION OR SIP AND VIEW TICKET. It may be purchased onsite in the lower concourse or at the TILT desk on the 94th floor.

What To Expect

360 Chicago Observation Deck

Admission Included

Options

General Admission

Sip & View Ticket

Includes 1 Drink at CloudBar: Guests receive one beverage from the Sip Menu with their ticket.

What‘s Included

New Concourse renovation with exhibits The City Beautiful and City of Neighborhoods.

The Cloud Walk

Magnicity App: Navigate a 3D map of Chicago in the blink of an eye

360 CHICAGO admission

Food and drinks (available to purchase at the Cloud Bar)

TILT thrill ride (Available for purchase onsite)

For an additional $8 payable on site, upgrade your Sip Menu drink to a drink from the Elevated Menu

Meeting points

360 Chicago Observation Deck

875 N Michigan Avenue, 94th Floor Chicago United States

End points

This activity ends back at the meeting point.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Reviews

3.89

1,252 reviews

Total reviews and rating from Viator & Tripadvisor

663

218

122

183

Cool, but more of a check the box item
Terry G,Jun 1, 2026
- Review from Viator
3.00
It was neat to see,. but I wasn't overwhelmed by it. Neat, but not really worth the cost. Once you've looked around a couple minutes not much to do.
Fabulous views of a gorgeous city
emilyAS95,May 31, 2026
- Review from Tripadvisor
5.00
Highly recommend this activity when in Chicago. We got our tickets an hour before entry and went up around 6.30, great time to see the views for us. Staff were friendly, price was reasonable and views were incredible. It did get busier throughout our time there but plenty of space for sight seeing and photo opportunities.
Lovely views and great staff
D4486TEmattl,May 31, 2026
- Review from Tripadvisor
5.00
Lovely place and the little deck you walk out on was cool. I think the premium tickets get longer time and a shorter line but I didn’t find the general tickets much different. The staff were great, they take an official picture and then some on your phone which I was grateful for.
The visit to the...
P G,May 29, 2026
- Review from Viator
3.00
The visit to the observation deck was disappointing. Most of the experience involved waiting in a long line just to take an elevator to the top. Once at the top, there was very little organization and views were not that great in my opinion.
Great City View
Kristina Y,May 27, 2026
- Review from Viator
5.00
Impressive view and fun souvenir shop, bar. The Tilt experience made it extra impressive. Enjoyable experience
Great views
Gumaro C,May 26, 2026
- Review from Viator
5.00
Had a good time doing this excursion. Got great views for photos all around the observation deck. We did the Tilt addon which was also a fun time.
Most beautiful view of Chicago
aureliep407,May 26, 2026
- Review from Tripadvisor
4.00
Very beautiful view from this 94th floor. The tip is a nice experience if you are not prone to vertigo. To be done at sunset (even if it’s a bit more expensive). Attention: anticipate your arrival time because otherwise, by the time you wait in line, it will already be dark!
No organization for...
Jill N,May 26, 2026
- Review from Viator
1.00
No organization for ticket timeframes. Seemingly could get into line without regards to your ticket timeframes. Took us over an hour and 15 min to get from our line to the actual elevator up. Experience in the 360 area was overshadowed by the huge line of people trying to get back downstairs. When we did decide to leave the observation “experience” we waited in another huge line/wait times. To get down. They need to keep guests aware of the extra long wait times.
Look at the exact tickets...
Dasha V,May 25, 2026
- Review from Viator
1.00
Look at the exact tickets you’re buying on here the tilt wasn’t included. When it comes to the times you choose that don’t even count. The smell in that building is horrible. Viator I could have gotten the actual tickets including the tilt for the same price off the website y’all are dead wrong
Not worth it
Diana P,May 25, 2026
- Review from Viator
1.00
We waited an hour and a half just to go up the elevator even though we had tickets. There was no air conditioning for much of the wait in the building’s hallway. The deck was crowded.