Overview
Available languages
Mobile ticket
The best views of Chicago can be yours at 360 Chicago Observation Deck! Perched 94 stories above the Windy City in the former John Hancock Building, 360 Chicago provides commanding views of Lake Michigan and Chicago’s towering skyscrapers. Located in the heart of downtown on Michigan Avenue, the observatory is steps away from other top Chicago attractions. It will be the high point (literally) of your Chicago trip!
Upgrade to the Sip and View ticket, which includes one drink at the newly renovated CloudBar. The Sip menu includes a rotating selection of beer, wine and cocktails. Once onsite, you can purchase tickets to TILT, a thrill ride that offers visitors unique, downward facing views from 1,030 feet. You may also choose to upgrade your Sip and View ticket from the Sip Menu to the Elevated Menu for an additional $8.
*TILT not included in purchase
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Suitable for all physical fitness levels
Tickets are non-refundable due to inclement weather, low and no visibility. Tickets may be rescheduled for up to a year if not redeemed.
Tickets are non-refundable if booked thinking 360 Chicago Observation Deck is another attraction. 360 Chicago is happy to reschedule the ticket in this instance.
360 CHICAGO is located at 875 N Michigan Ave and is not affiliated with the Willis (Sears) Tower.
TILT IS NOT INCLUDED IN THE GENERAL ADMISSION OR SIP AND VIEW TICKET. It may be purchased onsite in the lower concourse or at the TILT desk on the 94th floor.
What To Expect
360 Chicago Observation Deck
Step into a high-powered elevator that will take you on an exhilarating ride to the 94th floor at a speed of 20.5 mph (33 kph). The observatory provides unbeatable views of Chicago at all times of the day: Go in the morning or afternoon to admire the expansive blue of Lake Michigan, go at sunset for a romantic moment, or go at night when the city becomes a sea of twinkling lights. 360 Chicago Observation Deck offers several activities to complement the pretty view. If you need to catch your breath, head to the observatory’s bar for cocktails or delicious Chicago treats. Additional admission options are available for your visit. The TILT option offers access to an attraction of outward tilting glass 1,000 feet above the Magnificent Mile, offering unique, downward-facing views.
Options
General Admission
Sip & View Ticket
Includes 1 Drink at CloudBar: Guests receive one beverage from the Sip Menu with their ticket.
What‘s Included
New Concourse renovation with exhibits The City Beautiful and City of Neighborhoods.
The Cloud Walk
Magnicity App: Navigate a 3D map of Chicago in the blink of an eye
360 CHICAGO admission
Food and drinks (available to purchase at the Cloud Bar)
TILT thrill ride (Available for purchase onsite)
For an additional $8 payable on site, upgrade your Sip Menu drink to a drink from the Elevated Menu
Meeting points
360 Chicago Observation Deck
875 N Michigan Avenue, 94th Floor Chicago United States
End points
This activity ends back at the meeting point.
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Reviews
1,266 reviews
Total reviews and rating from Viator & Tripadvisor
This was a wonderful...
Donna W,Jun 30, 2026
- Review from Viator
5.00This was a wonderful experience, the view is spectacular and the employees had excellent manners, professional, friendly, and accommodating as well. I really appreciated that we were allowed to reschedule the experience for another day due to the fog obstructing the view, they did the right thing doing so since it was beyond our control. The only two things I didn't like was that the lights were too flashy and they should give the option to opt out of having our pictures taken especially if you have no intention to purchase the pics! Overall a lovely experience! :)
A good experience overall, but bad customer service
shaynapetm,Jun 24, 2026
- Review from Tripadvisor
4.00I will say that I love the view. I liked the atmosphere, but I did not like the customer service. I received upstairs at the Bar restaurant area a very rude waiter. I had to even pull in a manager. The manager did say that they would give me two free tickets for anytime I ever came back back, but I never received them sadly I will say the staff downstairs was very nice.
The amazing day
Mbula A,Jun 20, 2026
- Review from Tripadvisor
5.00This is a experience I recommend everyone to have. It’s worth it I promise
🤩lovely me and my...
Nikita j,Jun 19, 2026
- Review from Viator
5.00🤩lovely me and my husband and a great time really enjoyed the view🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩
Touching the sky
peterhH22VO,Jun 16, 2026
- Review from Tripadvisor
5.00What an amazing view, so easy to get in and get up to the viewing floor. Not busy which made the whole experience so more enjoyable.
Customer service.
Yolanda K,Jun 16, 2026
- Review from Viator
4.00Bartender talked to much. Needed to focus more on customer service. Great view. I was in a wheelchair needed the bartender to bring drinks to table, she did not my family member had to go back and ask for out drinks again.
Great experience
751dulcem,Jun 15, 2026
- Review from Tripadvisor
5.00Great experience, specially the treatment from Operations Manager Omar Mendoza. Omar was able to resolve my tickets
Date Night
MR G,Jun 14, 2026
- Review from Viator
5.00Price well and great experience Chicago Life in the summertime skyline beautiful with good hosting and nice views
Waste of money
Megan D,Jun 14, 2026
- Review from Viator
3.00The people in there were very rude. I bought some $60 pictures that came out horribly. I would never do it again.
In the Clouds…
Jennifer L,Jun 12, 2026
- Review from Tripadvisor
5.00The views are incredible! You can see the city below you perfectly. The Tilt looked cool as well but we didn’t try it because we hung out at the CloudBar & relaxed with a couple of cocktails. Highly recommend!
Related Experiences
Operated by 360 CHICAGO Observation Deck (Formally John Hancock Center)