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• A wonderful day trip! Babis is a lot of fun!

  kchendricks,2026年6月25日

  - Review from Tripadvisor

  4.00

  We joined the tour in Montreux, which I would strongly recommend doing. Apparently it starts very early in Geneva. Our pick up time in Montreux was scheduled for 9:30am, however due to severe traffic that our tour bus encountered prior to our pickup, the schedule for the entire day was shifted and ultimately impacted the amount of free time we had in the beautiful town of Zermatt. I say this as word of warning to future tour customers. Aside from this unfortunate incident, that was of no fault of our wonderful tour guide, Babis, we had an amazing time. Be aware that even from our last pickup point in Montreux, it was still an additional 2 hours in the tour bus before reaching Zermatt. We also had to transfer to smaller electric taxis to get from the van parking to the first of two gondolas. Once in the gondolas, the views become more and more amazing as slowly climbed to the peak. A total ride time of about 20-25 minutes. At the top you can climb up to the viewing tower to get stunning views of the Matterhorn and surrounding vistas. You can also walk down inside the glacier. But bring a warm jacket! Overall it was totally worth it!

  

  

• Even though the tour was late picking us up due to unexpected traffic we had a wonderful time.

  Teresa C,2026年6月24日

  - Review from Viator

  5.00

  It was amazing, well worth it. The tour guide was really nice and he made us laugh. We had a gentleman on our tour that was not feeling well, our tour guide took good care of him. Thank you for a wonderful experience

• Stunning Beyond Expectations

  Brian C,2026年6月23日

  - Review from Viator

  5.00

  Quite the exceptional trip. The group was small and manageable. The driver/guide was incredible. He made the trip incredibly comfortable by stopping at reasonable times, allowing ample breaks, and kind to take photos and videos of everyone. The Matterhorn and Zermatt exceeded expectations. Would highly recommend.

• The Majestic Matterhorn !

  Kelly B,2026年5月10日

  - Review from Viator

  5.00

  Wonderful day. We were able to see the Matterhorn - breath taking ! Make sure you check the weather though- need clear days to do all activities and see the majestic Matterhorn. Dress warm - it’s very cold up top. You will walk through ice caves, viewing platform and walk on the glacier. Wish we would have come down for lunch and spent more time in Zermatt. Cute village for shopping and adorable restaurants- lunch up top was just ok.

• Excellent adventure!

  Thomas C,2026年4月25日

  - Review from Viator

  5.00

  Outstanding excursion. Everything was easy and well explained. A definite highlight of our trip! Roger was a great driver and tour guide!

• The snow covered...

  Julie F,2025年11月9日

  - Review from Viator

  5.00

  The snow covered mountains are beautiful. In November, The trees are an orange yellow and contrast with the snow was spectacular. Our guide, Bibis, was great. He had a great sense of humor, and kept us on track to see everything. We shared the gondola and lift with skier which was fun. the only thing I would recommend is not to eat up top with the skiers. It was crowded and hot. It would have been more fun to eat in Zermatt and spend a little extra time in the town.

• A Must-do

  Conor O,2025年10月18日

  - Review from Tripadvisor

  5.00

  This trip is a must-do. The views, downtown shopping and gondola trip to Matterhorn were amazing. The tour guide was incredibly friendly, informative and knowledgeable. He even provided a rest-stop in between and highlighted locations to visit within the vicinity.

  

  

• Tour is not as advertised.

  Alan S,2025年9月25日

  - Review from Viator

  3.00

  The driver guide is a driver with explanations how to get around and get tickets does not stay with you when you go up to see the Matterhorn. So it was not a real guided tour. The tram did not take us to the top stopped half way up . The tour advertising what you do and actual is completely different. You pay full and get 3/4.

• Seeing and doing all you would ever need to see and do in the Alps in Summertime - stunning scenery and experiences.

  U71LWstephanief,2025年8月28日

  - Review from Tripadvisor

  5.00

  Our guide was excellent - O forget his name but is Greek. He was very knowledgeable about background Switzerland information as well as all the aspects of the trip. From Montreux it is a long day but you are well looked after - we had a rang of ages on our trip. It was nice just being a group of 12/14 too - less touristy!

• Keytours worst operator fails to pickup customer

  928hiraa,2025年8月5日

  - Review from Tripadvisor

  1.00

  paid for. Zermat and Matterhorn tour from Montreaux for $377. On the day of departure for suggested 830am I arrived at 8am for bus and waited precisely at the described meeting point at Euro vision next to the suggested restaurant Le Metropole. The bus never came for me and at 850 I called KeyTours and they said the bus departed at 840 am without me. I never received a call or text which would have taken 30 seconds to ping me. I did not see the bus so either the meeting point description is inaccurate and untested or the driver parked a block away. And they told me that traffic may delay arrival of the bus in the meeting point which is why I waited until 850am to call. Irregardless a simple ping would have alerted me to find the driver. But they departed after a journey I did over 10000 miles to see the Matterhorn. Keytours us the worst tour company as their customer service stinks. They don't step out of their bureaucratic bubble to do what is right for the customer. I lost a lifetime opportunity

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