9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket
Overview
Available languages
Mobile ticket
In remembrance of the tragic events that took place on September 11, 2001, visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience.
Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts to enrich your experience. You can upgrade for a VIP guided tour or a self-guided visit with your skip-the-line ticket.
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
A moderate amount of walking is involved. Please wear comfortable shoes
Please dress appropriately and bring layers in case of cold weather
9/11 Museum admission is NOT included unless option is selected at time of booking
Children 3 and under free with paid adult ticket
We offer two upgrades for the 9/11 Museum. You can either tour the exhibits with a guide or get a skip-the-line ticket to visit on your own. If you choose the ticket option, be sure to arrive during your timed entry window as the museum reserves the right to deny admission if you miss this. With both options, you can stay as long as you like after entering. There’s a security checkpoint, and all large bags must be checked.
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
What To Expect
Explore this transportation hub and shopping center to admire its striking architecture and learn how it symbolizes renewal at Ground Zero after 9/11.
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.
What‘s Included
Optional upgrade to discover the artifacts in the 9/11 Museum with your skip-the-line ticket
Tour of Ground Zero, including outside St. Paul’s Chapel
Tales of heroism, tragedy, and resilience to enrich your visit
Guided visit to the 9/11 Memorial
9/11 Museum small-group guided tour (if you choose the VIP option)
New York City guide with a personal connection to 9/11
Gratuities
Options
Walking Tour + VIP Museum Tour
Duration: 2 hours 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a VIP guided tour of the 9/11 Museum.
Walking Tour + Museum Ticket
Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a skip-the-line ticket to the 9/11 Museum. Self-Guided Museum Ticket: This option does not included a guided tour of the 9/11 Museum.
Walking Tour Only
Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial. No Museum Entry
Reviews
6,603 reviews
Total reviews and rating from Viator & Tripadvisor
Sean is the perfect guide.
Judy R,May 6, 2026
- Review from Tripadvisor
5.00Sean was very informative and personally cared. We were lucky to have him as our guide.
Sean was excellent
186400Caroline,May 6, 2026
- Review from Tripadvisor
5.00I have visited the memorial and museum before but Sean brought the awful events of that day to life. He was knowledgeable and introduced us to some of the heroes of that sad day in history. He has a great voice for a tour guide, he is clear and well spoken. We asked several questions and he was able to answer them. I would recommend this tour to anyone in the area it brings to life what happened almost 25 years ago on a day that changed history.
Brilliant!
Laragarv,May 6, 2026
- Review from Tripadvisor
5.00Sean was wonderful, full of knowledge and can tell he cares deeply about the history of the events and the city! Worth every penny!
Very informative 9/11 tour with Tim Dowd
Y8151AEmeganf,May 6, 2026
- Review from Tripadvisor
5.00Very informative tour by our guide Tim Dowd. We learnt a lot about 9/11 both the history and the future of the World Trade Centre. An unmissable tour teaching us everything we needed to know. Without said tour it would be difficult to understand the full magnitude of the situation as well as all the landmarks and memorials still standing to this day. Thank you Tim.
Tim Towd - Great tour guide
628mitchellf,May 6, 2026
- Review from Tripadvisor
5.00Tim Dowd was amazing, great tour guide and informative.
Compelling history
jimsK2862RE,May 6, 2026
- Review from Tripadvisor
5.00Thank you Tim Dowd. You bought everything to life. Compelling storytelling. A must.
Private Ground Zero All Access Tour ( Tour + Museum + Observatory)
K1765HInatalief,May 4, 2026
- Review from Tripadvisor
5.00The information from start to finish was incredible. If you are looking to book into to do the Ground Zero All access tour these are the company you need to go with. Amazing. The ease of getting to ware you need to meet up was super easy. Our tour guy Jake was very knowledgeable and so incredibly easy to talk too. He was super engaging with my husband, my daughter and me too. We were very much looking forward to this tour and Jake did not disappoint. Length of the private tour was 2 hours, then you could move through the museum at your own pace. The observation deck was something we had never seen before. 102 levels up and the view was amazing.
Jason T- passionate, knowledgable and friendly.
kly793,May 4, 2026
- Review from Tripadvisor
5.00A fantastic and moving experience. Jason T was our tour guide who was extremely knowledgeable, friendly and very funny. He was very passionate about the tragic event which really moved us. He dealt with some unwanted attention from locals very professionally and we felt we were in good hands. We were very much looking forward to learning about 9/11 in more detail and we really felt as though Jason was the perfect balance of chatty, personable and knowledgeable. Wouldn’t hesitate to recommend- but only if you book with Jason!!
Good experience day
E6190HKdavidt,May 4, 2026
- Review from Tripadvisor
5.00Lovely day very good guide Jake learned a lot about 9-11
911 Memorial
loudeylove,May 4, 2026
- Review from Tripadvisor
5.00Excellent tour, awesome tour guide (sean), very informative. Highly recommend and appreciated!!
From US$39.00
Want a private experience? Upgrade to a private tour
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