9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket
Overview
Available languages
Mobile ticket
In remembrance of the tragic events that took place on September 11, 2001, visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience.
Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts to enrich your experience. You can upgrade for a VIP guided tour or a self-guided visit with your skip-the-line ticket.
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
A moderate amount of walking is involved. Please wear comfortable shoes
Please dress appropriately and bring layers in case of cold weather
9/11 Museum admission is NOT included unless option is selected at time of booking
Children 3 and under free with paid adult ticket
We offer two upgrades for the 9/11 Museum. You can either tour the exhibits with a guide or get a skip-the-line ticket to visit on your own. If you choose the ticket option, be sure to arrive during your timed entry window as the museum reserves the right to deny admission if you miss this. With both options, you can stay as long as you like after entering. There’s a security checkpoint, and all large bags must be checked.
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
What To Expect
Explore this transportation hub and shopping center to admire its striking architecture and learn how it symbolizes renewal at Ground Zero after 9/11.
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.
What‘s Included
Optional upgrade to discover the artifacts in the 9/11 Museum with your skip-the-line ticket
Tour of Ground Zero, including outside St. Paul’s Chapel
Tales of heroism, tragedy, and resilience to enrich your visit
Guided visit to the 9/11 Memorial
9/11 Museum small-group guided tour (if you choose the VIP option)
New York City guide with a personal connection to 9/11
Gratuities
Options
Walking Tour + Museum Ticket
Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a skip-the-line ticket to the 9/11 Museum.
Self-Guided Museum Ticket: This option does not included a guided tour of the 9/11 Museum.
Walking Tour + VIP Museum Tour
Duration: 2 hours 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a VIP guided tour of the 9/11 Museum.
Walking Tour Only
Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial.
No Museum Entry
Reviews
6,367 reviews
Total reviews and rating from Viator & Tripadvisor
Wow!!! It was very moving and powerful, but also very beautiful as showed how resilient America is! Such a good tour!
Kerry K,,Jan 25, 2026
- Review from Tripadvisor
5.00Wow!!! It was very moving and powerful, but also very beautiful as showed how resilient America is! Such a good tour! Would recommend this tour to everyone even if you think you know all about 9/11. We learnt some interesting information, such powerful stories and how resilient America is. Ground Zero, what a statement that has been made already by respecting and building around the original twin towers and is continuing to be made by adding more. They rebuild and come back stronger but more importantly they are so proud of their country. Our tour guide Paul Kelly was amazing and very knowledgeable. The group was not too big and meeting people from around the world was fun! Totally worth it! 5 stars!!
Wow!!! It was very moving and powerful, but also very beautiful as showed how resilient America is! Such a good tour!
Kerry K,,Jan 25, 2026
- Review from Viator
5.00Would recommend this tour to everyone even if you think you know all about 9/11. We learnt some interesting and powerful stories and how resilient America is and what a statement that has been made and is continuing to be made. They rebuild and come back stronger and more importantly they are so proud of their country. Our tour Paul Kelly was amazing and very knowledgeable. The group was not too big and meeting people from around the world was fun! Totally worth it! 5 stars!!
Was a great tour. Our guide Paul Kelly was awesome.
Z4771RAnatashah,,Jan 25, 2026
- Review from Tripadvisor
5.00What an great tour, Paul Kelly was amazing and very knowledgeable.
Ground Zero Tour
Penelope F,,Jan 22, 2026
- Review from Tripadvisor
5.00This tour ran on time and the tour numbers appropriate. The guide was exceptionally well informed and added his personal connection to the events that unfolded on that day. The tour was well paced we would highly recommend.
Great guide, patient with kids and questions.
christopherfW7433BL,,Jan 22, 2026
- Review from Tripadvisor
5.00Jason was a great guide and shared interesting information including his experience as a native NYC.
Awesome tour!
Monica B,,Jan 21, 2026
- Review from Tripadvisor
5.00We really enjoyed our 9/11 tour. Our tour guide Jaclyn was so knowledgeable and you could tell she really cared about the content she was sharing with us. I walked away with a lot of new knowledge she shared. Great experience.
World Trade Center review
BAVS60515,,Jan 20, 2026
- Review from Tripadvisor
5.00Paul Kelly was an outstanding tour guide! Would definitely book through this group again. Communication was great. Wirth every penny
Thank You Jimmy
H4672BEandyb,,Jan 20, 2026
- Review from Tripadvisor
5.00Jimmy was an incredible tour guide and I would highly recommend him for visiting the WTC site and memorial. He is very knowledgeable and gives personal memories and insight from that day. He interacts well with the people in his group and he is very passionate and out the diet and his city. He gives people time to have their questions answered.
9/11 memorial tour
seansI6611GK,,Jan 20, 2026
- Review from Tripadvisor
5.00Jimmy was excellent. He was thoughtful, a great storyteller and a great guide. I would highly recommend to others wanting to tour the 9/11 memorial.
911- Jimmy was great
amamdaj2024,,Jan 20, 2026
- Review from Tripadvisor
5.00Jimmy was a great tour guide!!!
From US$39.00
Want a private experience? Upgrade to a private tour
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