9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket
Overview
Available languages
Mobile ticket
In remembrance of the tragic events that took place on September 11, 2001, visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience.
Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts to enrich your experience. You can upgrade for a VIP guided tour or a self-guided visit with your skip-the-line ticket.
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
A moderate amount of walking is involved. Please wear comfortable shoes
Please dress appropriately and bring layers in case of cold weather
9/11 Museum admission is NOT included unless option is selected at time of booking
Children 3 and under free with paid adult ticket
We offer two upgrades for the 9/11 Museum. You can either tour the exhibits with a guide or get a skip-the-line ticket to visit on your own. If you choose the ticket option, be sure to arrive during your timed entry window as the museum reserves the right to deny admission if you miss this. With both options, you can stay as long as you like after entering. There’s a security checkpoint, and all large bags must be checked.
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
What To Expect
Explore this transportation hub and shopping center to admire its striking architecture and learn how it symbolizes renewal at Ground Zero after 9/11.
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.
What‘s Included
Optional upgrade to discover the artifacts in the 9/11 Museum with your skip-the-line ticket
Tour of Ground Zero, including outside St. Paul’s Chapel
Tales of heroism, tragedy, and resilience to enrich your visit
Guided visit to the 9/11 Memorial
9/11 Museum small-group guided tour (if you choose the VIP option)
New York City guide with a personal connection to 9/11
Gratuities
Options
Walking Tour + Museum Ticket
Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a skip-the-line ticket to the 9/11 Museum.
Self-Guided Museum Ticket: This option does not included a guided tour of the 9/11 Museum.
Walking Tour + VIP Museum Tour
Duration: 2 hours 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a VIP guided tour of the 9/11 Museum.
Walking Tour Only
Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial.
No Museum Entry
Reviews
6,471 reviews
Total reviews and rating from Viator & Tripadvisor
Powerful
K587EIjoed,Mar 23, 2026
- Review from Tripadvisor
5.00We had an incredibly powerful and impactful tour from Sean. His chronological approach to telling the stories of 9-11, both from his own viewpoint and those of others in a factual and very human way was something i'll never forget. Telling such a difficult story in a humble, solemn and unbiased way is difficult to say the least, and I was incredibly impressed with his ability to articulate the humanity of that day. So many everyday hero's emerged on that horrible day and Sean tells this story of our shared humanity in a very touching way.
Truly one of a kind
0liannem,Mar 21, 2026
- Review from Tripadvisor
5.00Paul Kelly was an excellent tour guide Very informative with touches of personal experience from someone who was there Two thumbs up
Thoughtful and kind. Very knowledgeable
Julia V,Mar 21, 2026
- Review from Tripadvisor
5.00Sergio was very knowledgeable and friendly.
Sergio was a knowledgeable and informative tour guide
lrjw2016,Mar 21, 2026
- Review from Tripadvisor
5.00The information was meaningful and done with care for the site.
911 tour
loriannea2024,Mar 20, 2026
- Review from Tripadvisor
5.00Sergio is the absolute BEST!! Thank you so much!!! What an amazing tour we had!
Sergio's amazing tour
V8894YNroccod,Mar 20, 2026
- Review from Tripadvisor
5.00Amazing he was very helpful and i learned a lot!
9/11 tour
jacym2026,Mar 20, 2026
- Review from Tripadvisor
5.00Sergio is the best!!!! Highly recommend taking the 9/11 tour with him!
Great
krisf526,Mar 20, 2026
- Review from Tripadvisor
5.00Sergio was very knowledgeable and interesting!
Truly a moving experience
Sunshine31894326689,Mar 19, 2026
- Review from Tripadvisor
5.00What an extremely moving experience. Our guide Sean shared some truly amazing stories of bravery, strength and heartbreak. I was struck by the names in the media I have heard from this horrible incident and seeing those names on the memorial made the loss of all of those innocent lives so much more painful. We need to get back to the love and compassion we all had for one another in the months after this horrendous attack.
Highly recommend. Top praise for our tour guide, Meghan!
andreasX9969UZ,Mar 19, 2026
- Review from Tripadvisor
5.00I cannot recommend this tour enough. Highest of praise for our tour guide, Meghan. She was amazing. Our group consisted of my family of 4 (two kids - 4th and 7th grades), two adults (one NYC resident and his friend, a firefighter visiting from TX) and another adult visiting from Belgium. Our group couldn't have been more diverse, but Meghan brought it all together. She kept my kids interested with her stories. She was well-prepared, well-versed, and made us feel like she was an old friend the entire time. She moved me to tears. She knew her history, she knew the current situation, and she knew the future plans. She interwove art and history from every angle, which was an incredible feat considering the topic of tragedy and the fact that she was talking about the science of building, city planning, and architecture. I can't say enough amazing things about this tour or our incredible tour guide.
From US$39.00
Want a private experience? Upgrade to a private tour
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