9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket
Overview
Available languages
Mobile ticket
In remembrance of the tragic events that took place on September 11, 2001, visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience.
Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts to enrich your experience. You can upgrade for a VIP guided tour or a self-guided visit with your skip-the-line ticket.
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
A moderate amount of walking is involved. Please wear comfortable shoes
Please dress appropriately and bring layers in case of cold weather
9/11 Museum admission is NOT included unless option is selected at time of booking
Children 3 and under free with paid adult ticket
We offer two upgrades for the 9/11 Museum. You can either tour the exhibits with a guide or get a skip-the-line ticket to visit on your own. If you choose the ticket option, be sure to arrive during your timed entry window as the museum reserves the right to deny admission if you miss this. With both options, you can stay as long as you like after entering. There’s a security checkpoint, and all large bags must be checked.
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
What To Expect
Explore this transportation hub and shopping center to admire its striking architecture and learn how it symbolizes renewal at Ground Zero after 9/11.
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.
What‘s Included
Optional upgrade to discover the artifacts in the 9/11 Museum with your skip-the-line ticket
Tour of Ground Zero, including outside St. Paul’s Chapel
Tales of heroism, tragedy, and resilience to enrich your visit
Guided visit to the 9/11 Memorial
9/11 Museum small-group guided tour (if you choose the VIP option)
New York City guide with a personal connection to 9/11
Gratuities
Options
Walking Tour Only
Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial.
No Museum Entry
Walking Tour + Museum Ticket
Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a skip-the-line ticket to the 9/11 Museum.
Self-Guided Museum Ticket: This option does not included a guided tour of the 9/11 Museum.
Walking Tour + VIP Museum Tour
Duration: 2 hours 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a VIP guided tour of the 9/11 Museum.
Reviews
6,551 reviews
Total reviews and rating from Viator & Tripadvisor
Energyfull guy
843yvas,Apr 4, 2026
- Review from Tripadvisor
5.00He was a energy full man who shared his own experience and made the story relatable. Great guy
Brilliant tour
Y3305OKjamesb,Apr 4, 2026
- Review from Tripadvisor
5.00Absolutely brilliant experience! Tim Dowd was very informative and his delivery was excellent! Would highly recommend to others!
Tim Dowd awesome
craigmS2976LX,Apr 4, 2026
- Review from Tripadvisor
5.00Tim Dowd was an incredible!! No one better!
Powerful and insightful
Culture42166905709,Apr 4, 2026
- Review from Tripadvisor
5.00Tim Dowd was great. Amazing stories
Good Experience
Paul E,Apr 3, 2026
- Review from Viator
5.00Good information that adds to the experience and story. Worth the money overall. Makes sure that you see all major points of interest in the area that you would most likely miss without a guide.
911 Memorial Walking Tour
M5955MUtracyj,Apr 3, 2026
- Review from Tripadvisor
5.00Alice was an excellent tour guide! She answered everyone’s questions about the memorial and had so much knowledge about the tragic events of that day. She also gave great advice about other interesting things to see in NYC and good places to eat. Highly recommend this tour!
Absolute must 9/11 tour
lindaana766,Apr 1, 2026
- Review from Tripadvisor
5.00I really thought I knew almost all there was to know about 9/11, but as many other reviewers have noted, I was wrong. Our amazing tour guide Meghan weaved us through the history of the world trade center complex from inception to completion with a lot of fun facts thrown in as well. she walked us through the tragedy, the heroes that emerged that day and beyond, and the rebuilding and plans for the entire area. I bought the tour that included admission to the 9/11 museum as well and I could not have asked for a better experience all around. HIGHLY recommend!
Fantastic tour
SheriMc103,Mar 31, 2026
- Review from Tripadvisor
5.00Our tour guide was fantastic! Museum was memorable.
WTC visit
Ginger B,Mar 31, 2026
- Review from Viator
5.00Meghan was a fantastic guide full of knowledge and energy! Loved the tour and would do it again as there is soo much to see and hear.
Great experience
121darbyg,Mar 31, 2026
- Review from Tripadvisor
5.00Very nice, answered any questions asked.
From US$39.00
Want a private experience? Upgrade to a private tour
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