9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket
Overview
Available languages
Mobile ticket
In remembrance of the tragic events that took place on September 11, 2001, visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience.
Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts to enrich your experience. You can upgrade for a VIP guided tour or a self-guided visit with your skip-the-line ticket.
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
A moderate amount of walking is involved. Please wear comfortable shoes
Please dress appropriately and bring layers in case of cold weather
9/11 Museum admission is NOT included unless option is selected at time of booking
Children 3 and under free with paid adult ticket
We offer two upgrades for the 9/11 Museum. You can either tour the exhibits with a guide or get a skip-the-line ticket to visit on your own. If you choose the ticket option, be sure to arrive during your timed entry window as the museum reserves the right to deny admission if you miss this. With both options, you can stay as long as you like after entering. There’s a security checkpoint, and all large bags must be checked.
What To Expect
Explore this transportation hub and shopping center to admire its striking architecture and learn how it symbolizes renewal at Ground Zero after 9/11.
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.
What‘s Included
Optional upgrade to discover the artifacts in the 9/11 Museum with your skip-the-line ticket
Tour of Ground Zero, including outside St. Paul’s Chapel
Tales of heroism, tragedy, and resilience to enrich your visit
Guided visit to the 9/11 Memorial
9/11 Museum small-group guided tour (if you choose the VIP option)
New York City guide with a personal connection to 9/11
Gratuities
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Options
Walking Tour Only
Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial. No Museum Entry
Walking Tour + Museum Ticket
Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a skip-the-line ticket to the 9/11 Museum. Self-Guided Museum Ticket: This option does not included a guided tour of the 9/11 Museum.
Walking Tour + VIP Museum Tour
Duration: 2 hours 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a VIP guided tour of the 9/11 Museum.
Reviews
6,660 reviews
Total reviews and rating from Viator & Tripadvisor
WTC Memorial - a must do tour worth every dollar
Alane F,May 30, 2026
- Review from Tripadvisor
5.00Sean made the events of 9/11 come alive again telling stories of every day individuals who were heroes that day.
5stars
Y9608ERmartam,May 30, 2026
- Review from Tripadvisor
5.00Absolutely worth to join, the trip was very touching
Memorial and museum.
Kim B,May 30, 2026
- Review from Viator
5.00This was a great tour the extra for the museum is well worth the money. James was very knowledgeable and patient with all the questions.
Walkingggggg
726262444,May 30, 2026
- Review from Tripadvisor
5.00I explored New York with Neo for a few hours. We walked through different neighborhoods, learned some local history, and saw parts of the city beyond the usual tourist spots.
911 Tour
Harry-BNE,May 28, 2026
- Review from Tripadvisor
5.00ExperienceFirst did send reminders and detailed instructions on how to meet the guide. Jaclyn was excellent, sharing history, but also her personal experiences. Great tour - highly recommended
The Legend: Tim Dowd
vincentpS2949RR,May 27, 2026
- Review from Tripadvisor
5.00Tim Dowd is an excellent guide and truly informative.
Tim Dowd 9/11 expert
W9775ZVvaleriep,May 27, 2026
- Review from Tripadvisor
5.00Tim Dowd was amazing- very knowledgeable and was able keep up with him the whole time.
We love Tim Dowd
H8905ZJclairen,May 27, 2026
- Review from Tripadvisor
5.00Tim dowd was so great he was so fun and knowledgeable and made it so theatrical and entertaining
9/11 Tour and Memorial
Kelly M,May 26, 2026
- Review from Viator
5.00Ross, our tour guide was extremely knowledgeable and provided some fascinating facts and stories! I would highly recommend!
Exceptional 911 Tour
bluepearl2001,May 25, 2026
- Review from Tripadvisor
5.00Arum was exceptional. His knowledge was comprehensive, and appropriately emotionally charged under the circumstances. We appreciated that. One of the best tour guides we’ve had in long time.
From US$29.00
Want a private experience? Upgrade to a private tour
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