Register: You MUST register your departure details prior to departure Each traveler is allowed a maximum of 1 suitcase and 1 small carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable. We will meet you at the date and time agreed on. If you do not see the driver for any reason, please call and tell the operator you are holding a pre-paid voucher. Follow the operator's instructions. Give the voucher to the driver.