What‘s Included

What To Expect

Reviews

• A good day

  Dennis S,

  Jun 15, 2025

  - Viator

  4.00

  Because we didn’t go onto the troll road it’s closed until July 15 2025 for repairs I gave the excursion a 4 . Still a good excursion you go on the back side of the troll road and still get to the platform on top the looks down on the troll road you’re about 4000ft above . You also get to go to a couple of water falls. A good day

• Another great adventure

  Frank H,

  Jun 9, 2025

  - Viator

  5.00

  Long day but interesting stops with a great and knowledgeable tour guide. The road to the Trolls was closed due to rock avalanche. The road will be reopened in mid-July.

• Beware of rude company employees

  Teresa M,

  Jun 7, 2025

  - Viator

  1.00

  We wouldn't normally comment on an excursion we missed, but this tour company won't wait 10 minutes for you. They say they called 6 times, but my phone never rang. I received calls from other international providers during this trip no problems, but not this one. Norwegian cruise line was told not to make announcements at this port. We were told they did, but LATE. We are not sure if they ever occurred. We were waiting for the announcement to disembark, but never heard it while eating in the buffet dining area. We believe IF the announcement was made, It was made later than it should have been and wasn't made in the dining area. We were ready with backpacks before 11 am disembark time. We went to eat while waiting and were prepared to eat very little. Once we saw people disembarking, we left the ship. The ship was not on time at other ports and other companies waited patiently for all passengers so we never worried. We obviously waited as well in prior ports being first to board these busses for travels. The tour started at 11:30. We were on shore between 11:35-11:40. We searched frantically, but not too worried because other companies had waited for guests. When we couldn't find them (we called at 11:46), we were told they left 10 minutes prior. This means the bus took off less than 10 minutes after the tour was supposed to start. Let me further say we were staying at the port much later than the excursion would have arrived back. In other words, there was no time crunch to get guests back to the ship on time. When we called them, they were NOT empathetic or nice at all. I mention this as this attitude continued after the cruise left Alesund. They did not follow the route like the tour stated because the road was closed (not their fault), but being kind doesn't take much energy. The employees of the company we dealt with were rude. They even responded rudely when I reminded them that they were sending us a reminder to leave a review. I pointed out they may not want us to leave a review and they got snarky back in their reply. Was that necessary? No. Being apologetic would have been nice. Being kind in responses would have been nice. None of that occurred with this company. Travelers should know this before giving a company business and their hard earned money. They care more about taking your money than your experience with them. Furthermore, we have done many excursions while traveling abroad. We have NEVER missed a tour for being late. This was a ship announcement issue that was ordered not to be made by the town itself. We were told this by a supervisor on the ship when we complained. We also know there were 2 more guests who didnt make it and we think it could be for the same reason. We are now complaining to the cruise line, but a little empathy and kindness from this business would have gone a long way for this review. They wouldn't have gotten a review at all, but rudely said I could leave one because the message to leave reviews is automatically generated. Like I didn't know this already? But to answer back rudely? Hence the negative review to discourage people from using this company. Otherwise, we wouldn't have commented at all.

• Good tour

  Edward R,

  Jun 5, 2025

  - Viator

  5.00

  Outstanding, even with the troll road closed due to landslides. This excursion is a great was to see the diverse beauty of Norway.

• Beautiful views and excellent lunch

  ballerina1818,

  May 26, 2025

  - Viator

  5.00

  Long adventure and relaxed with a super driver who took our large bus ( with bathroom) around very narrow roads with ease! I told our guide to stop naming every single fjord as after 10-11 of them they all sounded the same understanding that’s important to the Norwegian folks. He took note and described the geography and much of the history as well as animal and birds of the country. He even spotted a Red Deer in the field The lunch at the old farm was the high point of the trip with the freshest salmon ever