Tour Finder
  1. Home
  2. All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

Image 1
Image 2
Image 3
Image 4
Image 5
Image 6
Image 7
Image 8
Image 9
Image 10
Image 11
Image 12
Image 13
Image 14
Image 15
Image 16
Image 17
Image 18
Image 19
Image 20
Image 21
Image 22
Image 23
Image 24
Image 25
Image 26
Image 27
Image 28
Image 29
Image 30

Overview

Available languages

English

Mobile ticket

Visit the landmarks of Ground Zero, including the 9/11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience.

We offer several upgrades to enhance your visit. The 9/11 Museum is a must. You can upgrade for a VIP guided tour or a self-guided visit with your skip-the-line ticket. You’re welcome to stay as long as you like in the museum after the tour. You can also add on a visit to Freedom Tower for the 360-degree views of NYC from the spectacular One World Observatory.

Additional Info

Wheelchair accessible

Infants and small children can ride in a pram or stroller

Service animals allowed

Public transportation options are available nearby

Transportation options are wheelchair accessible

Suitable for all physical fitness levels

Tour operates rain or shine. A large portion of this tour is outdoors, so please dress appropriately and be prepared for the weather. The tour may be rescheduled in the event of poor conditions; in the rare case of downpours or unreasonable weather, the tour will be canceled and you will be offered a refund. However, the One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific

We offer two upgrades for the 9/11 Museum. You can either tour the exhibits with a guide or get a skip-the-line ticket to visit on your own. If you choose the ticket option, be sure to arrive during your timed entry window as the museum reserves the right to deny admission if you miss this. With both options, you can stay as long as you like after entering. There’s a security checkpoint, and all large bags must be checked.

Freedom Tower policy: Tickets are only available for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically, the entry time for the 10:30am tour is 2pm; the 1pm tour typically has an entry time of 4:30pm. The actual entry time may vary based on availability. In the case of no availability, you will be notified by the local tour operator to select another date, another tour, or a refund

Also note, in case you are approached by street sellers, they are not affiliated with us.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

What‘s Included

Views from 150 feet up in the One World Observatory with the highest panoramic views in NYC

Self-guided tour of the lobby of Freedom Tower with the film “Voices”

Visit to the meaningful sites of Ground Zero

Moment of reflection at the “Reflecting Absence” fountains

A local guide who shares stories about their personal connection to 9/11

9/11 Museum guided tour (if you choose the VIP option)

Skip-the-line ticket for the 9/11 Museum, featuring historic artifacts, art, and themed exhibits

Gratuities

What To Expect

1

Explore this transportation hub and shopping center to admire its striking architecture and learn how it symbolizes renewal at Ground Zero after 9/11.

15 minutes • Admission Not Applicable
2

Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.

1 hour 15 minutes • Admission Not Applicable

Options

All Access Tour

Duration: 1 hour 30 minutes
Self-Guided Tickets: A guided tour of Ground Zero, plus a ticket to the One World Observatory and a skip-the-line ticket to the 9/11 Museum.

All Access + VIP Museum Tour

VIP Guided Museum Tour: A guided tour of Ground Zero, plus a VIP guided tour of the 9/11 Museum and a ticket to the One World Observatory.
Duration: 2 hours 30 minutes

Reviews

4.87

4,673 reviews

Total reviews and rating from Viator & Tripadvisor

4303
224
72
39
35
  • Excellent Tour of 9/11 Sites

    Kathy R,

    Oct 23, 2025

    - Viator

    5.00

    Our guide was excellent and shared many, many special sites from 9/11 that is in the surrounding areas.

  • Very good knowledge and...

    John R,

    Oct 23, 2025

    - Viator

    5.00

    Very good knowledge and delivery of information. He made a very diverse group of people comfortable as he listened to the questions and gave solid answers. Good job.

  • Tim was an amazing guide....

    Manelle H,

    Oct 20, 2025

    - Viator

    5.00

    Tim was an amazing guide. He took the time to learn all of our names in the group. We learned so much from him. We visited the memorial, Tim walked us around, telling us where everything was, he encouraged us to tell our stories about where we were that day, and shared his personal stories. He should be a tour guide for the entire city!

  • Excellent tour - Meghan...

    Sarah T,

    Oct 20, 2025

    - Viator

    5.00

    Excellent tour - Meghan was very knowledgeable and engaging as a tour guide. We would highly recommend this tour.

  • Our guide James was...

    Ziv Z,

    Oct 19, 2025

    - Viator

    5.00

    Our guide James was great. Very Informative and cheerful and kept us moving along at a great leisurely pace. Gave us plenty of time to view everything and offered personal time to offer some tips of some other exciting NYC site seeing opportunities.

From $109.00

4.87
4,673 reviews
Check availability

Related Experiences

New York City Holiday Lights Night Tour by Open-top Bus

New York City Holiday Lights Night Tour by Open-top Bus

3.21
New York in One Day Guided Sightseeing Tour

New York in One Day Guided Sightseeing Tour

4.76
SUMMIT One Vanderbilt Experience Ticket

SUMMIT One Vanderbilt Experience Ticket

4.54
Starship 90 Min New York City Statue of Liberty, Bridges, Skyline

Starship 90 Min New York City Statue of Liberty, Bridges, Skyline

4.66
NYC Empire State Building Admission Ticket

NYC Empire State Building Admission Ticket

4.41
Statue of Liberty and Ellis Island Tour: All Options

Statue of Liberty and Ellis Island Tour: All Options

4.80
The Manhattan Helicopter Tour of New York

The Manhattan Helicopter Tour of New York

4.28
NYC Edge Observation Deck at Hudson Yards Admission Ticket

NYC Edge Observation Deck at Hudson Yards Admission Ticket

4.02
New York City Dinner Cruise with Live Music

New York City Dinner Cruise with Live Music

3.94
9/11 Memorial Museum Admission Ticket

9/11 Memorial Museum Admission Ticket

4.73
Big Bus NYC: Hop-On Hop-Off Sightseeing Tour by Open-top Bus

Big Bus NYC: Hop-On Hop-Off Sightseeing Tour by Open-top Bus

3.52
Circle Line: New York City Statue of Liberty Super Express Cruise

Circle Line: New York City Statue of Liberty Super Express Cruise

4.54

Operated by ExperienceFirst

A product of Trip Social Group

Australia: Pavel Australia Pty Ltd

Việt Nam: Công ty TNHH Trip Social

top-50

Winner - HO CHI MINH INNOVATIVE STARTUPS IN TOURISM 2022.

Quick links

Destinations

Contact us

  • zalo
  • whatpsapp
  • messenger
Travelling effortlessly, together

© 2025 Trip Social Group. All rights reserved.

    Accepted Payment Methods

  • visa
  • visa
  • visa