What‘s Included

Reviews

• Couldn’t recommend this...

  Terri B,

  Jan 18, 2025

  5.0

  Couldn’t recommend this company high enough. Our guide Mall was fantastic and very informative. We had a great day.

• Seamless Adventure: The Perfect Day in Puerto Princesa

  Jenny D,

  Jan 15, 2025

  5.0

  We had such an amazing day with World Holiday Travel and Tours! We booked the Amazing 3in1 Palawan Underground River & Ugong cave + zipline. Our guide, Xio, was fantastic—super knowledgeable, friendly, and reassuring. He not only gave us a great overview of Puerto Princesa’s history and culture but also explained exactly how the day would go, which really helped us relax. We were a bit nervous about timing, especially with the zip-line and getting back to our cruise ship, but Xio made everything so easy and answered all our questions. One of the best parts of the tour was how smooth and efficient everything went, Xio made sure we didn’t waste any time, and we were even rushed to the front of the line for the boats at the Palawan Underground River. No long waits—just straight into the experience, which was amazing! As it was a private tour, we didn’t have to wait for anyone else, so we had plenty of time to enjoy each activity. We also got our own boat which was really great. If you’re coming from a cruise ship, I’d definitely recommend booking a private tour like this. Make sure you leave the ship early, before the big crowds, so you can get to the Underground River before the rush. As for the Underground River itself—wow! It was absolutely stunning, unlike anything we’ve ever seen. The audio guide was really interesting and explained all the incredible formations we were looking at. Xio also made the whole process so easy, from start to finish. The Ugong Caves and zip-line were also highlights. Exploring the caves was so much fun (even squeezing through some tight spots), and the zip-line was an absolute must-do! It was such a fun and adventurous way to end the day. One thing to mention is the drive to and from the sites. The roads are windy, and the driver was a bit fast at times. We’re sure we could have asked him to slow down if it bothered us, but it’s worth keeping in mind if you get motion sickness or prefer a slower pace. All in all, the tour was incredible. World Holiday Travel and Tours and our guide Xio really went above and beyond to make it a perfect day. If you’re visiting Puerto Princesa, especially by cruise ship, this is the tour to book!

• Poorly organized

  Sue C,

  Nov 8, 2024

  3.0

  First things first, our guide Anna and our driver was great. The experience probably would have been great too if we got to do it. I booked a private tour, but it really wasn't private. We just had our own van. We share the guide with another van of 9 people. We left the ship ASAP and got to our van, but we couldn't leave until the other 9 people got there. And they were late, which means I'm delayed. When we got to the place where we had to board a bankga boat to get to the underground river, there was a very long wait. We waited at least 1.5 to 2 hours before we got into a bankga boat. Then when we got to the underground river site, there was another long wait for the paddle boats that go inside the caves. Apparently the cruise ships get priority. So after waiting over an hour, we (including the group of 9) decided to leave because we had to drive back to the ship (1.5 to 2 hours drive each way). None of us even had time to have the included lunch. My advice is this: if you're coming from a cruse ship, pay more and take the ship excursion. At least you go first and if you're late, the ship will wait for you. Back to my experience. I booked the tour that included zip lining. Since the zip lining was on the way back to the ship, we managed to do that activity. It was amazing. We walked through a cave before reaching the point where we climbed up rock crevices to the summit. Warning: there are very tight spots to squeeze yourself through. So it may be more challenging for a larger person. But it was a fun climb and a long zip line....about 30 seconds.

• Fantastic Excursion.

  Paul O,

  Jul 13, 2024

  5.0

  We had a fantastic time on our tour, the underground river which Is one of the 7 Natural wonders of the world and a UNESCO site was everything we hoped for, a must dee if you are in the area. There were wild monkey’s, a huge monitor lizards and a bat filled cave too. The cave and. Zip line was fun also although I would not recommend it if you are older or over weight as it is really challenging and extremely difficult to squeeze through the narrow passageways. This is not recommended for people who are afraid to tiny spaces. The zip line was super fun, make sure you ride in the Superman position.

• The activities were great but the tour guide needed to communicate better on the itinerary

  Fiona L,

  Apr 27, 2024

  3.0

  The van was late picking us up (we understand this is a shared tour so some things are out of their control), and when we got to pick up the next lot of guests, it took them at least half an hour to join us (with no explanation why it took so long). The driver was great though. The guide was good to tell us if our footwear were inappropriate so we were able to change quickly before boarding the van. Bring shoes that are able to get wet (i.e. aqua shoes or flip flops). - We had a few stops along the way (view point & cave & lunch spot) but we were simply dropped off and guide did not explain how much time to spend at each location before we need to move on - this could be done better. - The cave climbing was good and the zipline was amazing. Highly recommend the zipline (superman pose!). - Lunch - there was a variety of food and plenty to go around. However, we were just dropped off at this location and the guide did not explain to us what was happening, so we just took it upon ourselves to line up and grab food and tried to find a free table to sit down and eat. Again, the guide didn't communicate with us for how long we are to spend at the restaurant before we have to move on to wait for the boat so we were confused what to do when we finished eating. There were also lots of people (hundreds) so we couldn't tell where our guide was... - The cruise into the underground river was good, great idea to use audio-guide, our guide on the boat was also good. - Tour guide outlined the itinerary at the beginning when bus was full with possibility of visiting a market before ending the tour at 3:30 back in PP, however due to late pick up, long wait for guests joining us at another pick up location, a sick child during the drive (had to pull over to clean up vomit) and lack of organisation throughout the day meant we did not leave the underground river till 3:30 and as we had another tour booked for 5:30pm we barely made it back to PP at 5pm and we were unable to visit market as planned. This was disappointing.