What‘s Included

What To Expect

Reviews

• Don't waste your money

  Dawn A,

  Jun 17, 2025

  - Review from Viator

  1.00

  Got to meet point 20 minutes early. Waited 30 minutes. No sign of guide. No people in area holding signs of indicating they were a guide. Checked and was 100% in the right place. Waited 30 minutes than another 30 minutes responding to emails saying the guide was trying to phone me. My phone didn't ring once. Complete let down. Only got 1 star because I can't give zero.

• Good

  hernanw2018,

  Feb 2, 2025

  - Review from Tripadvisor

  3.00

  The guide’s Spanish was ok but difficult to follow some times The tour lasted one hour, we were expecting more things to see

• Beware! They will scam you.

  Andre E,

  Sep 13, 2024

  - Review from Viator

  1.00

  The tour company, My Tour in Italy, is not reputable and professional. My group arrived at the meeting location on-time and proceeded to find to group. The location is a statue in very large Square in the middle of the of Florence. But we still couldn't find the tour guide or group. They could have offered communication to the route, but no. They could have offered to reschedule, as I request, but no. They simply ceased all communication. They take your money and disappear. Bad rep for a beautiful city.

• Introduction to Florence sites

  Irving G,

  Aug 27, 2024

  - Review from Viator

  3.00

  Highlights were pointed out. Friendly guide but accent was thick. Can accomplish same with a street map.

• Do not buy this experience

  abigailcG8077MA,

  Jun 13, 2024

  - Review from Tripadvisor

  1.00

  Our guide never showed up. We also were not able to contact them at all. We were contacted late that they were at the meeting point and they couldnt find us which was funny because we had been waiting at the meeting point for over 25minutes. I had received no calls, texts, or emails from them. I requested a refund because of this.

• Well worth it

  veselinag2024,

  May 8, 2024

  - Review from Tripadvisor

  4.00

  The walk was excellent. Our guide Gloria was very knowledgeable and gave us great tips for places to visit in our own time.

• Top notch.

  H6300DDmargarete,

  May 6, 2024

  - Review from Tripadvisor

  5.00

  Isabella was great - very knowledgeable and entertaining. Took a slow pace that suited the group. All very interesting.

• Our favorite tour!

  dfrdt46d6t,

  Dec 25, 2023

  - Review from Viator

  5.00

  Our guide was excellent! She explained all so well and was clearly passionate about her city. We felt included as if we were part its history. She presented a mix of knowledge and warmth for us as visitors. We took 4 tours while in Florence, but this walking tour was our favorite. Thank you for sharing your beautiful city with us and making us feel at home.

• Brilliant guide

  Katie M,

  Sep 6, 2023

  - Review from Viator

  5.00

  Our guide was informative and interesting and really made our visit to Florence memorable. Her English was very good and she explained everything very well. We all really enjoyed it.

• Eh. Just ok

  408greggr,

  Aug 27, 2023

  - Review from Tripadvisor

  3.00

  Our guide was very soft spoken and hard to understand. There wasn’t much charisma or excitement leaving our kids somewhat disengaged.

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