Big Bus Madrid Hop on Hop off Tour
Overview
Available languages
1 hour 20 minutes
Mobile ticket
Discover the exciting and vibrant city of Madrid on-board a Hop on Hop off sightseeing bus tour. From the top deck of a double-decker bus, experience unrivalled 360-degree views of the city's most iconic sights and landmarks, including the Royal Palace, Biblioteca Nacional, Puerta de Alcalá and Cybele Palace.
Take in Madrid's rich history and culture as you explore unmissable sights and attractions such as the Prado, Reina Sofia and Thyssen-Bornemisza museums, the Royal Botanic Gardens, Atocha Station, the Metrópolis Building and the Almudena Cathedral.
3 routes - Ride the Historic Route(Purple Route) through the historic parts of the city, the Modern Route (Blue Route) all the way to the iconic Santiago Bernabéu Stadium, and the Actual Route (Orange Route) will take you to Las Ventas Bullring.
Additional Info
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Suitable for all physical fitness levels
What To Expect
Plaza Mayor
A panoramic view of Plaza Mayor, Madrid
Puerta de Alcala
A panoramic view of Puerta de Alcala, Madrid
Options
24 Hours Hop on Hop off
Duration: 1 day: Unlimited use, valid for 24 hours from the time of first use. 3 Central Routes: Unlimited Hop on Hop off access for the duration of your ticket, over 3 routes.
48 Hours Hop on Hop off
Duration: 2 days: Unlimited use, valid for 48 hours from the time of first use. 3 Central Routes: Unlimited Hop on Hop off access for the duration of your ticket, over 3 routes.
What‘s Included
Audio Commentary in 10 languages
24 - 48 hours Hop on hop off on
An open-top double decker bus
See all the top landmarks of Madrid
3 Central Routes
Royal Palace of Madrid
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Reviews
306 reviews
Total reviews and rating from Viator & Tripadvisor
Highly recommended if you...
Edna C,Jun 11, 2026
- Review from Viator
5.00Highly recommended if you want to get a glimpse of what to do in Madrid sprinkle with a little bit of history. I was able to see the three routes offered, hop on and hop off in different places and the service was always on time. Drivers and staff were always very friendly and helpful. If this is your first time visiting, you most definitely should take this tour.
Big Bus Tour
kshearmire,Jun 5, 2026
- Review from Viator
4.00It was great until we ended up in a traffic jam and had to turn around and drive back the long way. Our one hour route took two and a half hours!
Horrible Experience
Cspainremy,Jun 3, 2026
- Review from Tripadvisor
1.00What a waste! We waited for 30 minutes with them forcing us to stand in order in line despite benches available. The assistant said the bus was delayed and would take another 10-15 minutes. When a bus finally came she proceeded to let people at the back of the line on first so they got the few covered spaces on the top. She then told us it was a different route ( we didn’t care which route and had told her that at the beginning). She then told us the route we were supposedly waiting for may not come at all. We got on the bus that had come. Despite having a retractable awning, the driver refused to pull it forward a bit so we could get some shade. It was in the upper 80’s, full sun. If you want a reliable hop on hop off tour take the Madrid Tour Hop on Hop Off instead. It came frequently, had the awning covering half of the upstairs and much more pleasant attendants.
If you want to waste your money buy the Big Bus ticket
danichii,May 30, 2026
- Review from Tripadvisor
1.00The buses are terribly hot, there's no air conditioning, can't open the window. The employee on the bus is very poorly polite. The buses take an eternity. There are other companies that do the Hop On Hop Off and what I watched is that there are more tourists in the other companies than in the Big Bus. I do not indicate the company Big Bus de Madrid.
That the buses number...
Mehdi R,May 29, 2026
- Review from Viator
4.00That the buses number seems to be not sufficient to make more frequent trips. The convenience of the buses can be improved especially during the hot season to provide at least a small fan.
Too fast!
connierS8116ET,May 28, 2026
- Review from Tripadvisor
2.00Fran was nice but the microphone was terrible. We missed a lot of what the information he shared. The ride is too fast. It didn’t allow for pictures. The markers to find the next hop on/off location is very difficult.
Catastrophic experience, avoid at all costs!
Q1213KXdianeo,May 28, 2026
- Review from Tripadvisor
1.00This company is a complete scam. We never managed to find the Plaza de Cibeles bus stop, and after waiting for more than an hour at the stop used by the other companies, the bus never came. We therefore decided to buy tickets from another company (City Tour) so we could still enjoy the experience, meaning we ended up paying twice for sightseeing bus tickets. I should have checked the reviews before booking with Big Bus, because it really is a huge scam. I tried calling customer service to find the bus stop, but nobody answered. Instead, I was told there was a live chat available to answer my questions. The bus stop is marked with a dot on the map, but the dot is not even located on the purple route, making it impossible to know whether the location is correct — and since the bus never came, there was no way to confirm it. The saddest part is having wasted so much time during an already very busy sightseeing day. Seriously, avoid this company!
Bus ride
Roam53028696367,May 25, 2026
- Review from Tripadvisor
2.00I was expecting a tour, what I got was a bus ride. Nothing else.
Save your $$
packyourbags123,May 24, 2026
- Review from Tripadvisor
2.00We were disappointed in this on/off bus trip around historic Madrid. Lots of guitar music, very little explanations of what we were passing, etc. The last stop, at The Prado, wasn’t even mentioned! Due to traffic any discussion was frequently out of sync. None of the stops are marked! If you walked to another stop, you didn’t know where to wait.
DISAPPOINTING EXPERIENCE
949luigiz,May 22, 2026
- Review from Tripadvisor
2.00Poor quality/price ratio. The bus travels at a high speed, with brief explanations; from the inside, it is hard to see what is described by the audio guide (at that time, the temperature was low, and we did not position ourselves in the uncovered upper part of the bus). For getting around, the subway is more useful (a 5-day pass costs less than the bus...)
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Operated by Big Bus Madrid