What To Expect

What‘s Included

Reviews

• Not like other hop-on hop-off experiences, Can't recommend

  dwillgolf,,Feb 13, 2026

  - Review from Tripadvisor

  1.00

  With busses only running every 30+ minutes on the Red route and 45-60 minutes on the Blue route (real times on February 8 and 9), it really defeats the purpose of hop-on hop-off. In other cities, we've never had to wait more than 15-20 minutes. We did not dare get off to eat or explore venues for fear of missing a bus and wasting another 30 minutes or more of limited tour time. Using the app to track busses helps, but doesn't solve the problem of service times being too far apart. Unless they add more busses and increase the frequency/decrease the wait times, we cannot recommend this tour. The tour itself was decent, although sometimes it was not well-synched with the location (description after passing the site) or sites were not visible at all.

• Don’t waste your money - massively oversold

  W9932FDjimk,,Feb 12, 2026

  - Review from Tripadvisor

  2.00

  On the bus now at the Bond beach stop. The line to get on is at least 50 people deep. They’ve either massively oversold tickets or understaffed busses or both. Been on hop on/hop off buses in multiple cities and this is by far the worst experience. Sell less tickets or get more buses, the wait times are ridiculous.

• Not Worth It

  Carmen L,,Feb 11, 2026

  - Review from Viator

  2.00

  The buses do not run frequently enough and apparently there are not enough buses. Long lines & extended wait times made it impossible to be able to ride the whole loop. We were at one stop waiting for over an hour and a half! 2 members of our group only had the 1 day in Sydney so they saw very little. Some people could not board when we got off because the bus was taken out of service. I have used Hop on/hop off services many times in other countries without any issues. This experience will make Sydney Big Bus hard to recommend to clients in the future.

• Look for nice weather

  Danny C,,Feb 11, 2026

  - Review from Viator

  4.00

  It was very good to get the feel of the city and using both Red and Blue was good. The sound earplugs left a bit to be desired though as I couldn’t comprehend what was being said. The ambient noise was quite high on the upper deck.

• Great way to get around...

  Dave E,,Feb 11, 2026

  - Review from Viator

  5.00

  Great way to get around and see the important sites of the city. Narration on the bus is informative.

• See the sights

  John S,,Feb 10, 2026

  - Review from Viator

  5.00

  Enabled us to travel around Sydney and see the sights then being able to go back to see again in detail

• Skip it

  Carolyn N,,Feb 9, 2026

  - Review from Viator

  2.00

  The buses do not run frequently and take a long time at each stop with passengers getting on and off. The audio commentary is poor quality and redundant.

• VERY Disappointed

  Debbie R,,Feb 8, 2026

  - Review from Viator

  1.00

  I have ALWAYS had Amazing experiences with Viator until yesterday. This was a hop on hop off bus trip not a particular spot/appointment time being held for us. We woke up to an entire day of rain. Traveling with 85yr and 74yr young with mobility and health issues…….a rainy slippery day not safe for them. We tried to wait the rain but sadly it never cleared and dried up. I contacted Viator and explained my situation. They never contacted the local company to explain my situation…..just given the standard you had to cancel 24hrs before…..obviously when I woke up and it’s raining it was too late. Very disappointed that health and safety takes a back seat to money. I chose to keep my family safe. I will certainly rethink using Viator in the future…. I’ve been in alot of experiences with Viator and been a great customer….three tickets not being considered for refund will probably keep me reserving Vistot and choosing another company. I will be sharing my experience with everyone who asks if I like Viator. Very disappointed. If you cant take the time to reach out to the local company and just ask for an exception…you might want to rethink not using Viator. Very surprised and disappointed.

• Three full days of getting around

  kjrg,,Feb 7, 2026

  - Review from Tripadvisor

  5.00

  We had three days in Sydney after a Viking cruise so we decided to book a two day Hop On-Hop Off Bus tour. On our first day we took the cheap light rail train to Circular Quay and took a Captain Cook ferry to the Taronga Zoo. We bought our discount combo tickets on Tripadvisor. On our second day we walked to stop 11 at the Chinese Gardens and took the Red Route. We made stops at St. Mary's Cathedral, Sydney Fish Markets (for lunch), the Rocks (for beers), and back to Circular Quay (for dinner). Our tickets included a free bus night tour. The tour drove around the city and made a couple stops for views of the Opera House and the Harbor Bridge. One stop was right under the bridge with large bats flying around. This bus had live narration. We took the light rail train back to our hotel. On our third day we took the bus to Circular Quay and jumped on our Captain Cook hop On-Hop Off Harbor Cruise. It was a beautiful morning with some lovely stops. We only got off at Manly Island to look at the two beaches and have a beer. After getting back to Circular Quay we walked to stop 1A Philips Street and jumped on the Blue Route bus to Bondi Beach. After a quick walk on the beach because it got chilly, windy and started to drizzle we decided to stop for dinner. After dinner we jumped on the bus back to Circular Quay. We took the light rail train back to our hotel.

• Big Bus tours is the best way to see a city!

  S6636DDjillf,,Feb 6, 2026

  - Review from Tripadvisor

  5.00

  Our 2 day bus pass was a fantastic way of o see Sydney and Bondi Beach! Busses run regularly and drivers and ticket staff were very friendly and helpful!

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