There are 2 major railway stations in Dalian: Dalian Station and Dalian North Station. To avoid the hassle of long taxi lines, a local driver will pick you up from the station. For backup support, an urgent contact number of an English speaking staff from a Chinese travel company is offered. At the railway station, your driver will first check the Arrival Train Information Board, find your train code, then go to the exit from where you will come out. He will hold your name sign and wait for you to show up.  When you arrive, please follow him to the parking lot.  This private transfer service is 24 hours available. Please buy train ticket first, then book this pickup and transfer service.  Your arrival train code is required upon reservation.   Frequently Asked Questions: Q: Do you go to my hotel? A: This pickup price is for hotels in downtown Dalian only. It includes 4 districts of Zhongshan, Xigang, Shahekou and Ganjingzi. Other districts are named as Outskirts Dalian. Hotels in Outskirts Dalian will cost additional charge. Please check if your hotel is located in downtown Dalian before you make a booking. If your hotel is in outskirts Dalian, the additional cost will be advised by the local travel agent. - Plan A: If the local travel agent has receiving your reply of approval of this additional cost in time, booking will be confirmed. - Plan B: Booking will be cancelled automatically and refund will be arranged for not receiving your approval in 24 hours. Q: What should I do if I can not find my driver? A: Telephone the local travel agent. The staff will ask you to pass the phone to a Chinese standing beside you, find out your exact location. Then please wait here. Your driver will come to you. Do not move! Q: What happens if my train is delayed? A: Additional charge will be asked to pay in cash to your driver. Please telephone the local travel agent right after you know the train is delayed. You are required to telephone again after boarding the train. The local travel agent needs the updated train information to tell your driver to leave, or to wait. So if you make a phone call only after your late arrival in Dalian, no pickup and no refund. Q: What is the luggage allowance? A: Each passenger (aside from infant) can check in with a maximum of 1 piece of luggage, total dimension not exceeding 158 cm (62 inch), wheels, handles and side pockets included. Each bag should not weigh over 20kg (44 lbs). Excessive and over-sized bag as subject to the availability of the storage space of the vehicle, may incurring surcharge. Q: Will the driver telephone me from the railway station? A: No. Your driver does not speak in English.