What‘s Included

What To Expect

Reviews

• Hot and a bit of nickel and diming.

  Barbara M,

  Aug 14, 2025

  - Viator

  4.00

  First off, the meetup instructions say to take the shuttle bus. They don’t mention that the shuttle is 7E per adult, kids free. And other groups were getting picked up right at the dock! Sabrina was a kind mama sort of tour guide. The tasting was good. I can’t remember how much extra we paid for it, but it was good pieces of bread with different spreads like pesto and truffle oil, plus toothpicks (!!!) of different nut cremas. It was all delicious but considering how much we ended up buying, I kept thinking it should’ve been free. Sabrina kept saying we would only have 2 hours in Florence but if traffic was good, we would get more. The itinerary says 3 hours. And that’s how much we got. It was not enough time. Then we were dying. It was 100 degrees F, literally. And the A/C on the bus was just not good. They sell water for 1E each which is great. When we got to Pisa, she offered an all or nothing shuttle ride for 5E each, CASH ONLY. But the whole bus had to agree. Just add that to the cost of the tour! It’s so stressful to have to pay in euros when everything is on our phones each day. That’s why we didn’t have anything left for a tip. We had an hour and a half in Pisa. A half hour would’ve been fine for more time in Florence. And at the end, even though we had paid for the shuttle, they dropped us off at the dock. Why not save us the 14euros and hassle and pick us up there in the first place. Overall a nice day but AC and timing meant 4 stars.

• Sabrina brought us thru...

  Marie P,

  Aug 12, 2025

  - Viator

  4.00

  Sabrina brought us thru Pisa and Florence and we had a great time. The main reason it lost a star was because we found the communication poor, meaning we didn’t get confirmation (the company changed - from Florence something to Shore Emotions) until the actual time of meeting - and so we were wandering around not sure who to meet. I think a little text the day before - meet this person, wearing a blue shirt in the piazza… would have been appreciated. They also weren’t AT the address but at the piazza next to it, which is fine except that there’s a bunch of tours and it was hard to navigate. However it did exactly what was described. Brought us by A/C bus to the places, gave us free time. We enjoyed our day.

• Would be helpful to...

  Betty W,

  Aug 10, 2025

  - Viator

  3.00

  Would be helpful to indicate that the tour may not be suitable for travellers who might not be able to catch up with the pace of the tour guide. Would also be helpful had the tour guide provided her cellphone number since we got lost when we were on our own. A detailed map was provided, however, it got blown away very unexpectedly.

• The Best could be Better

  Pamela O,

  Aug 8, 2025

  - Viator

  4.00

  Our guide Adriana is charming, sweet, and knowledgeable. She guided us on our journey with knowledge and background as we drove through Livorno and toured Florence and Pisa. Our driver gave us great comfort through the hills and highways. They get five stars on that level. I give the tour itself four stars. We had one quick tasting. The tour description sounded like we would enjoy tastings throughout the tour, but we did not. Also, we would have liked to know about other sites near the more famous structures, like the Cathedral near the Leaning Tower and dramatic sculptures.. There was a great museum in the Florence Marketplace, but we didn't have time to walk through because we were unaware that there was a museum.. I give five stars for value and five stars for the Tour staff for their excellent communication—4 stars for the excursion.

• The bus was a comfy...

  Keith K,

  Aug 7, 2025

  - Viator

  5.00

  The bus was a comfy double decker and our driver & guide were great but U need more than 3 hrs in Florence especially since we left 30 minutes late which gave us 2 1/2 hrs