Hangzhou: Heaven on Earth Day Trip from Shanghai including West Lake Cruise

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Reviews

• Very nice day

  Sep 2024

  4.0

  A little too far from Shanghai, but glad to have seen this part of China. We knew there would be a lot of drive time and there was. That left the time to visit the sites short. We did not have an opportunity to climb the temple and that part of the trip amounted to walking to the base of the temple and into a couple of exhibit rooms, and right back out to the car. Similarly, the Lake part of the trip was a quick walk through the park to the boat experience (nice) and then back to the car. More time in the park would have been good. A detour to a tea company presentation/sales pitch was included and the time would have been better spent at the temple or park. The guide was informative and spoke very good English (majored in it at college). If you want to include this part of China in your trip when in Shanghai, know that there is a lot of driving time. The guide and driver provided a good long day (9.5 hrs) and we got to see a part of China we wanted to see.

• Magical Shanghai evening

  Apr 2024

  5.0

  Wonderful show! We truly loved the show, it adds a modern twist to the ancient tradition of acrobatics! Our tour was very friendly, amicable, and attentive to all our needs. The evening with a wonderful dinner, and a new part of Shanghai that we had not explored.

• Hangzhou day trip from Shanghai.

  Aug 2019

  4.0

  We were very pleased with the excellent service from our guide Tom, he communicated well in English and provided an interesting commentary of this amazing area. The only issue was sitting in traffic for a couple of hours. Understand this is unavoidable in these huge cities, one must put up with the delays to China's beautiful countryside. Pleasantly surprised at the clean cities, roads and the huge tree planting taking place every where on can see.

• Fair

  Jul 2019

  3.0

  The tour was fair, they brought you to Hangzhou but at times the tour became rushed. In particular the boat ride on Hangzhou was a one way transportation ferry as opposed to the antique tour boats other tours use. Hangzhou itself however is BEAUTIFUL, I just wish the tour arranged to spend more time in the lake park.

• Good tour, not so good guide

  Jul 2019

  3.0

  The tour itinerary was good however the guide (Tom) was a disappointment. I have gone on tours previously through viator in the China region and with the same tour company (Han Tan Tours) and have had the most fabulous guides before so i was excited to see that this tour was also through Han Tan Tours. However this one was nothing like before - Tom was only interested in ticking the boxes, he gave no history or fun titbits and only focused on facts like numbers (height/depth/how large a city is etc etc) - he gave us no time in any place to just enjoy it on our own. Despite having reached Hangzhou earlier than expected, he took us to the West lake, showed us the pond with fishes and then made us wait for the ferry and the ferry took us across the lake and dropped us where the tour bus was waiting so we didn't actually get to walk around the lake or enjoy the sites on our own at all. Ideally he should have allowed us 30-45 mins to wander around the lake before taking the ferry. This was the case in every place and highly disappointing - we were rushed into the tea garden with the focus on doing the tea ceremony and getting us to the shop, no time to see the gardens. At the Pagoda of Six Harmonies, we insisted on going up the Pagoda on our own else he would have rushed us out (again no walk around the park there). He just seemed to be in this tearing hurry spoiling the whole tour for us. The lunch wasn't that great either - we were seated in a side room with uncomfortable seats and torn table cloths!