What‘s Included

Reviews

• Rude and mean! Only care about making money from your guest!!!

  WeePeng G,

  Mar 30, 2025

  1.00

  Overall experience is so damn poor! Firstly the holiday operator Viator trying to push blame to me ie your client on the mistake u make. U screw up by telling me a wrong meeting time though I have choose my meeting place ie Lucerne. Make me waited for an hour under cold weather and refuse to refund. Then repeatedly threaten to make it my mistake. Then the guides are rude and mean. At the end Viator and the local tour operator only care about making money from us. But who cares about how we feel..,!!! Remember we are here for holiday!

• A Must Do - unique experience

  Alan P,

  Mar 23, 2025

  5.00

  What a great and unique experience! Definitely recommend! The guide ( Hans) was very nice. He gave us sufficient information and was very knowledgeable. It's a pretty long day withbmultiple changes of trains, but we loved it all. The only warning I would give is that high altitude at 11000 feet may not be good foe people with hypertension ( dizziness and increased heartbeat sets in during the last train change, be aware). Still, it was all worth it , the sights are unbelievable!

• The best experience. Our...

  Maria K,

  Jan 6, 2025

  5.00

  The best experience. Our tour guide made all the magic happen. Knowing when to take pictures of scenery and it missing a beat. The views were spectacular

• Winter wonderland

  Fernando S,

  Jan 1, 2025

  5.00

  Winter Should definitely be in anybody with an adventurous spirit bucket list. Don’t leave Switzerland without seeing it.

• This was a wonderful trip...

  Dana,

  Dec 29, 2024

  5.00

  This was a wonderful trip to see the Alps. Our guide, Raymond, was very organized. He thoroughly explained what we were going to do several times for guests in both English and Spanish. He stayed with us the entire trip and somehow shepherded the group of 20+ through the crowds to make sure we made all the train connections. He also had to manage some groups on the bus doing a separate Interlaken/Grindelwald excursion (for that tour they spent much of their time without a guide and had to arrange to meet the bus a the end of the day). I can't say enough about how hard Raymond worked to make tour enjoyable for everyone. He was patient, attentive, and enthusiastic. Your experience and views will depend greatly on the weather on the day of your visit. We were lucky with clear skies which made for a great experience. But apparently in December that's only a 50/50 chance. The weather on the mountain could be different than the weather in town. You can check out the Jungfraujoch webcams for current conditions. If the weather is poor, you can still enjoy the indoor spaces, but obviously you get the full experience when you can experience the mountain itself. This being Switzerland, the whole tour ran like clockwork. The tour arranged reserved train cars which gave us seats by the windows and spared us from squeezing in amidst the many ski and sled enthusiasts also using the train. Since some connections are tight your guide explains how you where you have time for breaks so you can plan for that. Once you reach the top there is bit of walking across snow and ice as you explore the observatory. We had about 1.5 hours at the top of the mountain to explore with the guide or on your own if you prefer. The altitude did make a few people somewhat uneasy. So I suggest to dress in layers, stay hydrated, and pace yourself carefully at the top.