What To Expect

What‘s Included

Reviews

• Public transport included

  Christina P,,Dec 17, 2025

  - Review from Viator

  5.00

  The walk is very beautiful and very worth it. What was not well explained is that the transport ticket included in the tour is valid for 24 hours. This means that you can take any public transportation to get to the boarding pier or directly to the Lindt factory, and also return by any public transportation, be it by boat, bus, tram or tram and continue using public transportation until the end of the 24 hours, within the specified areas (the entire Zurich and the Lindt area).

• Double the Price compared to booking yourself

  Jason W,,Dec 10, 2025

  - Review from Viator

  1.00

  The details surrounding the boat departure are incorrect. The first boat leaves at 11am as stated however subsequent boats do not run hourly as stated; the next available boat is 12:30 and the journey for this trip to Lindt is 30 mins as opposed to 90 mins. You might also like to know that this vessel currently leaves from Pier 3A as there is no information supplied to state that or the fact that is basically water bus. Additionally, this trip is very overpriced. We found on the day that the 24 hour transportation ticket was less than £14 and the entry which was available as a walk-up (regardless of what the website states) was less than £16, making the whole experience less than £30pp which is nothing like the £65pp being charged here. Personally I would recommend booking your Lindt ticket directly then booking your 24hr Zurich transport ticket directly also (either from the hotel you are staying at or at any ticket office/machine. This will cut your expense down in half and your experience will be no difference whatsoever. It's a nice trip ... around 3 hours in total including transportation if you take the 30 min boat trip or 4 hours if you take the 90 min boat trip.

• Basic tour

  Stuart M,,Dec 10, 2025

  - Review from Viator

  4.00

  The lake boat trip on a public boat and visit to the Lindt museum was great and well worth doing However You were basically left on your own Just the tickets purchased You could organise the tickets yourself and not spend as much

• Difficult ticketing situation.

  Kelly K,,Dec 1, 2025

  - Review from Viator

  3.00

  This would’ve been great except for the way tickets were accessed. All of my tours had access to tickets through the Viator app. The tickets for Lindt were sent in a separate message. The QR codes for the boat ride were only accessible when hitting the Contact Tour Operator button, which wasn’t mentioned in the voucher. If you don’t have WiFi, you cannot access them or contact the tour operator. Therefore, I had to purchase the boat ride tickets for my party of 6 at a cost of $104. The Lindt tour was wonderful. I contacted Viator for reimbursement for the boat ride and was declined. I have never had a problem with Viator until this tour and the way it was ticketed.

• Cruise and museum

  Tony B,,Nov 30, 2025

  - Review from Tripadvisor

  5.00

  Really good - great day out . Easy to deal with also . Highly recommend. Views over lake were awesome and museum was a big hit

• Lemons & Lemonade

  lovelyslimm85,,Nov 11, 2025

  - Review from Viator

  3.00

  While the tour of Lindt Chocolate was amazing and well worth it, the ferry portion was extremely disappointing. The starting point for the ferry ride was quite confusing as it didn’t include any signage. We waited over an hour for the ferry, and when it finally came the ferry driver stated they weren’t letting on any new passengers, we have to wait another 30 minutes. To ensure we didn’t miss our train home, we ended up ordering an Uber to Lindt.

• Delicious and Insightful Chocolate Tour

  Naveed D,,Oct 30, 2025

  - Review from Viator

  5.00

  If you’re a chocolate lover, you have to visit Lindt! Learning about the history of chocolate and getting to sample it in so many different forms made for such a fun (and delicious) experience.

• Relaxation

  Erika C,,Oct 12, 2025

  - Review from Tripadvisor

  5.00

  For them a simple means of transport, for us a nice cruise on the lake, fun and relaxing. We had a hot tea because it was a bit cold outside. Highly recommended

  

  

• Great and flexible!

  Jasmine L,,Oct 11, 2025

  - Review from Viator

  5.00

  This is a great alternative option if the museum has sold out tickets and you need the flexibility. I had about 4 hours window between finishing a conference and my flight home. Communication with the operator is good - responsive and helpful. The instruction is very clear as to where to go, so as long as you have internet to navigate, it is super easy. The transportation ticket is unlimited for 24 hour, which was amazing for me as I was able to use it throughout the day and get to the airport too.

• Needs better description, book tickets on your own if possible

  Madison M,,Sep 27, 2025

  - Review from Tripadvisor

  3.00

  We really enjoyed our tour of the Lindt Chocolate Museum! Only booked this tour because of the museum tickets were already sold out (which you can get on the museum website much cheaper at around ~10 CHF). 24 Hour Zürich Transfer is included in this booking as well, which is what allows you to ride the ferry. Again, much cheaper if you just buy on your own. I’ve booked a lot of excursions through Viator and Trip Advisor and this listing/tickets was one of the most confusing. Needs a better description, seemed like it took a lot of thorough reading and cross comparing to figure out what port we needed to be at, how long rides took, etc.

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