1. Select the transportation service you require and please consider Model and type of vehicle will be assigned upon availability and the number of passengers. 2. Provide the following information: Full name, flight number, pick-up date and time, and phone number. 3. Save your voucher. Print it or save it on your phone. 4. 24 hours prior to your ride, you will receive your driver's contact info. 5. Meet your driver at the pick-up location. 6. Present your voucher and I.D. to the driver so properly driver can validate your voucher/ticket. 7. Each traveler is allowed a maximum of 1 suitcase and 1 SMALL carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs, or bikes) may have certain restrictions; please inquire with the operator prior to travel to confirm if your excess luggage is acceptable. 8. Please consider the storage capacity for luggage based on the number of passengers. For larger groups with larger items, multiple vehicles may be more appropriate. please write down the name of your hotel and let me know the luggage as well of course the sending date and time must tell me, it's the most important. the driver will pick you up from hotel, will let you know the driver and vehicle no. then go to Taoyuan airport directly about 1 hour, it depends on where you stay, our driver all experienced, nice, good driving skill, so you just relax your mind and deliver to the airport safely.