New York 9/11 Memorial With a Personal Story
Overview
Available languages
1 hour 30 minutes
Mobile ticket
Experience the new WTC site with a native New Yorker using earpieces/audio which allows you to respectfully explore the Memorial while quietly hearing details. Allows space for family members to visit loved ones' names without the disturbance of a tour guide barking over their serenity. This is a place for reverence, reflection and learning - not entertainment.
This tour offers something truly rare—authenticity. As a New Yorker personally impacted by that tragic day, I don’t rely on sensationalized stories. Instead, I offer a respectful, deeply personal, and truthful account of what happened, how the city responded, and what it means today.
If you want a meaningful, honest experience that honors the truth and the resilience of New York, this is the tour for you. Groups are also capped at 12 for the comfort of tour guests as well as family and friends who may be at the Memorial.
Tour is ENGLISH ONLY
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
What To Expect
FDNY Memorial Wall
Visit NYC's Ten House and the 9/11 Fireman's Memorial, adjacent to O'Hara's Pub honoring our first responders.
The National 9/11 Memorial & Museum
Explore Liberty Park, St Nicholas Greek Orthodox Church, Koenig Sphere, The Glade and the 9/11 Memorial Pools with detailed information about each site from your guide.
What‘s Included
Audio equipment/Earpieces
Outdoor Walking Tour w/ Native NYC Guide w/ a Connection to 9/11
Museum Entry Ticket NOT Included, please purchase separately
One World Observatory Entrance NOT Included, purchase separately
Options
New York Ground Zero With Surviving Family Member
9/11 Museum Entry: If you wish to visit the 9/11 Museum after the Memorial tour, you can do so here for $44 per or visit their website
9/11 Museum Ticket
9/11 Museum Entry Ticket
Reviews
47 reviews
Total reviews and rating from Viator & Tripadvisor
Great Mix of Storytelling and Facts
AprilD1231,Aug 18, 2025
- Review from Tripadvisor
5.00I really enjoyed the 9/11 tour with Dana. The tour was the perfect mix of storytelling, facts and personal experience. Seeing all the names of the people who were killed, including Dana's own brother, was very moving. I highly recommend this tour!
9/11 tour
G1713UCericka,Aug 5, 2025
- Review from Tripadvisor
5.00Dana's personal ties to 9/11 made it a emotionally charged presentation. Her delivery was impactful and memorable. Definitely would recommend to others.
great tour
215scarletth,Aug 1, 2025
- Review from Tripadvisor
5.00This was a very emotional and personal tour. It was an interesting tour led by our amazing guide Dana. Would recommend for anyone visiting the memorial.
Ground Zero Walking Tour plus Museum Visit
A7166NLsandras,Jul 7, 2025
- Review from Tripadvisor
5.00The Ground Zero tour and museum visit is a must for all who visit NYC! Dana was fantastic, very knowledgeable about the buildings and events of the fateful day. She brought a special poignance to our visit through sharing her personal and family story of 9/11. I would highly recommend her tour.
Unforgettable
terris291,Jun 28, 2025
- Review from Tripadvisor
5.00Our private tour with Dana of Ground Zero was memorable,, informative and touching. I will always remember it, Dana, and her personal story.
Overwhelming
janicesA797GP,Jun 21, 2025
- Review from Tripadvisor
5.00Incredibly informatics and interesting. Even my 12 year old granddaughter was enthralled and interested during the whole tour.
We loved Dana!
Q7113EYtiffanyr,Jun 17, 2025
- Review from Tripadvisor
5.00Dana was amazing!! It was great having someone who has a personal experience with 9/11. Dana also gave us such great detailed info that we didn’t know about 9/11 as well as the new One World building.
Dana is the one to be your guide for this experience
RonorLorissa K,Jun 17, 2025
- Review from Viator
5.00Dana is the guide you want for this experience—highly recommend! No one can bring alive the sites and moments surrounding the events of 9/11 like a native New Yorker with a very personal connection to this historic & tragic event in history. We’d go with Dana again!
Excellent
828shauntep,Jun 17, 2025
- Review from Tripadvisor
5.00Our tour with Dana was excellent she did a great job with explaining so many details about the events that happened on 911. Especially since it was so close to home with her brother being a victim of 911.
Amazing experience - highly recommend.
laurasZ3011SM,Jun 17, 2025
- Review from Tripadvisor
5.00Dana's tour was amazing. Hearing her story added something unique to an experience that most of us could never imagine. I thank her for her time and I can say without a doubt her brother is, was, and always will be a hero.
From US$35.00
Want a private experience? Upgrade to a private tour
Related Experiences
Operated by Vibe Tours