What To Expect

What‘s Included

Reviews

• Excellent experience!

  Denise S,,Jan 14, 2026

  - Review from Viator

  5.00

  This scenic helicopter ride was 100% worth it. We had amazing weather so we were able to do a snow landing as well. Our pilot was so kind and informative.

• Amazing experience!...

  Michele C,,Jan 14, 2026

  - Review from Viator

  5.00

  Amazing experience! Awesome views. Flight was smooth and landing on the snow was such a lot of fun! Aaron was a great pilot and provided a good overview of the history and landmarks. I would definitely recommend doing it!!

• Extremely Disappointing – Avoid Glacier Country Helicopters

  Sachintha P,,Jan 14, 2026

  - Review from Viator

  1.00

  I had a very poor experience with Glacier Country Helicopters and strongly advise potential customers to avoid them. I booked the “Pilot’s Choice, 2-Glacier Tour.” Just before the flight, I was informed that a landing could not be guaranteed due to low cloud ceiling. I was offered the options to reschedule, cancel with a full refund, or continue without guaranteed landing, with a $100 NZD refund if the landing didn’t happen. I completely understood the safety concerns due to rapidly changing alpine weather. They stated the flight time without landing would be 16–20 minutes, displayed on the screen. However, the company strongly pushed us to take the flight without landing, boasting about the views we would get. During the flight, I timed the journey myself — from takeoff to landing — and it lasted only 13 minutes, well below the promised 16–20 minutes. There was no landing. The pilot, Mike, was rude and yelled at a fellow passenger for holding her phone against the window to take photos. This rule was never mentioned in the pre-flight briefing, and the way she was holding the phone would not have scratched the window. They did process the $100 refund, but the overall experience was not worth the money. From my perspective, the company seems focused on maximizing profits by shortening flights and avoiding landings while boasting about being a “family-owned business.” When I questioned the flight duration, they cited onboard trackers, but I cannot trust those times as I personally clocked it. Their customer representatives were also rude, dismissive, and had a poor attitude. One even implied that my unhappy experience didn’t matter because other customers were satisfied the same day — which is unacceptable. Later, I flew with HeliServices.nz, and the experience was excellent, including a proper landing. At the time of my Glacier Country flight (~8:30 AM), weather was good and other operators were performing landings. I cannot fully blame them for weather variations at landing sites, but given my experience and past reviews, I strongly suspect they intentionally avoid landings to shorten trips and increase the number of flights they perform. In short: avoid Glacier Country Helicopters. There are cheaper and far more professional operators in the area who deliver the experience they promise.

• Extremely Disappointing – Avoid Glacier Country Helicopters

  sachinthar2026,,Jan 14, 2026

  - Review from Tripadvisor

  1.00

  I had a very poor experience with Glacier Country Helicopters and strongly advise potential customers to avoid them. I booked the “Pilot’s Choice, 2-Glacier Tour.” Just before the flight, I was informed that a landing could not be guaranteed due to low cloud ceiling. I was offered the options to reschedule, cancel with a full refund, or continue without guaranteed landing, with a $100 NZD refund if the landing didn’t happen. I completely understood the safety concerns due to rapidly changing alpine weather. They stated the flight time without landing would be 16–20 minutes, displayed on the screen. However, the company strongly pushed us to take the flight without landing, boasting about the views we would get. During the flight, I timed the journey myself — from takeoff to landing — and it lasted only 13 minutes, well below the promised 16–20 minutes. There was no landing. The pilot, Mike, was rude and yelled at a fellow passenger for holding her phone against the window to take photos. This rule was never mentioned in the pre-flight briefing, and the way she was holding the phone would not have scratched the window. They did process the $100 refund, but the overall experience was not worth the money. From my perspective, the company seems focused on maximizing profits by shortening flights and avoiding landings while boasting about being a “family-owned business.” When I questioned the flight duration, they cited onboard trackers, but I cannot trust those times as I personally clocked it. Their customer representatives were also rude, dismissive, and had a poor attitude. One even implied that my unhappy experience didn’t matter because other customers were satisfied the same day — which is unacceptable. Later, I flew with HeliServices.nz, and the experience was excellent, including a proper landing. At the time of my Glacier Country flight (~8:30 AM), weather was good and other operators were performing landings. I cannot fully blame them for weather variations at landing sites, but given my experience and past reviews, I strongly suspect they intentionally avoid landings to shorten trips and increase the number of flights they perform. In short: avoid Glacier Country Helicopters. There are cheaper and far more professional operators in the area who deliver the experience they promise.

• Just Amazing Experience

  Alyda123,,Jan 14, 2026

  - Review from Tripadvisor

  5.00

  This was an amazing experience, we booked this trip in the UK prior to coming out to NZ, we did the 08.15 flight, the office is on the main road inFranz Josef, easy to find We checked in all of the staff were friendly and helpful, we both wore long trousers and took along a jumper, there were people in shorts. Then a 10 minute mini bus ride to the site, and off we go, the pilot was very knowledgeable, friendly and helpful, after about 20 mins you laid on the glacier and walk around, this was awesome, then back down to earth. I would recommend this trip to everyone Glacier County Helicopters i give 5 out of 5 They do what it says on the tin

• Most SCAMMY experience ever in NZ.

  shivani m,,Jan 13, 2026

  - Review from Viator

  1.00

  I had booked the 11 am flight, the operator asked me to shift it to 9 am , which i agreed to after some hesitation, the checkin was 8:30, i reached by 8:45 and i had informed them the same However the van left without us and they didnt take us on that flight Then they asked us to pay another 50% for the next flight, which also we did. However the flight wa supposed to last for 35 mins, it lasted for about 20 mins with the snow landing being only for 1 min rather than 7-10 mins as promised. They wont even refund us anything now, they refused the same. We flew at 11 and were back at base by 11:13

• Top experience

  258noelial,,Jan 9, 2026

  - Review from Tripadvisor

  5.00

  Top experience. All staff members were very professional and pleasant. The pilot (Mike) was awesome. We felt in good hands and he made an effort to make it really enjoyable. Tim, who was organising departures and arrivals of the helicopters, also made the experience one that we highly recommend.

• Spectacular,...

  Brent Y,,Jan 7, 2026

  - Review from Viator

  5.00

  Spectacular, breathtaking.. pilot, Eddy was great, clear skies which made it even better. Book it..!

• Excellent experience

  colin i,,Jan 6, 2026

  - Review from Viator

  5.00

  Excellent experience. Always felt safe and the staff were exceptional.. My wife and I are 70 and the service catered for this extremely well.

• Great team

  IdaM1231,,Jan 5, 2026

  - Review from Tripadvisor

  5.00

  Excellent service especially the kindness shown to person with disability. The ground staff, office staff and pilot were amazing. Great team

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