What‘s Included

What To Expect

Reviews

• Our tour guide. Amélie,...

  Mounir H,

  Oct 25, 2025

  - Review from Viator

  5.00

  Our tour guide. Amélie, was extremely professional, courteous and well-informed. The whole experience was very enjoyable and ensured that we made the most out of the visit.. highly recommended..

• Solution

  Faycal A,

  Oct 25, 2025

  - Review from Viator

  5.00

  We had a problem with a late booking and the agency was able to quickly find a solution. We were able to visit this beautiful place myself and my son. Thank you very much 🙏🏼

• I had terrible experience because the reservation I made to Alhambra was via tour ticket not received for Nirid palace n

  Ayyad A,

  Oct 24, 2025

  - Review from Tripadvisor

  1.00

  It is 1 a terrible experience major portion of the tour was not included and it the major one and it was terribly handled by Viator and advise Donte. Unless confirm receiving your tickets

• Amazing and historical

  Khalid A,

  Oct 23, 2025

  - Review from Viator

  5.00

  كانت جولتنا في قصر الحمراء تجربة رائعة بكل معنى الكلمة! المرشد السياحي ربيع كان ممتازًا جدًا، شرح لنا التاريخ بطريقة ممتعة ومفهومة، وكان ملمًّا بكل التفاصيل. الجولة كانت شاملة ومنظمة، واستمتعنا بكل لحظة فيها. أنصح بشدة بهذه التجربة مع ربيع لأي شخص يزور غرناطة Our tour of the Alhambra was absolutely amazing! Our tour guide, Rabie, was excellent — he explained the history in an engaging and easy-to-understand way, and he was very knowledgeable about every detail. The tour was comprehensive, well-organized, and we enjoyed every moment of it. I highly recommend this experience with Rabea to anyone visiting Granada!

• Tour cancelled on us twice!!

  Sandra R,

  Oct 22, 2025

  - Review from Viator

  1.00

  Honestly, I am shocked to have even been given a feedback form since Viator did not manage to even honor our very expensive private tour of the Alhambra claiming just a few hours before, that no tickets were actually available. And now we receive a feedback form to tell them how satisfied we are with the tour (that never happened)?? This was particularly shocking given that Viator had already canceled on us the day before. Prior to traveling to Granada, we had originally booked Alhambra tickets online with Viator with a guide as part of a group visit and at 11pm the night before our 9:30 am tour, we received a phone call telling us that there were no tickets available at the booked time and that they would try to find us another slot. The next thing we knew is that they had canceled our booking completely. Since we were in Granada as a family with three children with the Alhambra being the main purpose of our visit, we scrambled to try and find an alternative tour. We found an expensive private tour that seemed to still be available according to Viator only to get canceled again. We therefore left Granada with no possibility of visiting the main site we were there to see. This is extremely frustrating and disappointing, and although we understand that the ticketing situation of the Alhambra is very complicated, companies such as Viator need to be more upfront in explaining the process instead of letting you pay and book something which is not actually guaranteed as they are ‘hoping’ they find tickets when you reserve through them. The only thing mentioned in the terms and conditions is that the time may be approximate. That was not our experience at all. They are supposedly at least refunding us in full. We will be closely checking this.

• The time of our tour was...

  Manuel R,

  Oct 20, 2025

  - Review from Viator

  4.00

  The time of our tour was changed from 2pm to 11am at the last minute. Fortunately we were able to change our plans as well but not a good look for the company. Our tour guide however was excellent and thorough and we enjoyed his expertise.

• Extremely Unprofessional, Outrageous Price, Do Not Use.

  BuckeyeinShanghai,

  Oct 16, 2025

  - Review from Tripadvisor

  1.00

  Very poor service and communication from Viator and the Tour Operator. Viator confirmed tickets were available by phone and then 30 minutes after receiving payment the tour operator said no tickets available. Booked for the next day, but tour operator refused to send new confirmation after repeated requests. They also lied to Viator about trying to contact me to request additional information for the tickets. We were supposed to receive tickets to Alhambra including the Nasrid Palaces. While on the tour, we were informed that we did not get the Nasrid Palaces even though it was on the original confirmation. I will say that our tour guide, Nico, was awesome but dealing with Viator and this tour operator was a nightmare, especially considering the outrageous price ($330 / ticket). Find another, more professional tour operator than this one.

• Great Guide

  JoJene M,

  Oct 15, 2025

  - Review from Viator

  5.00

  Eduardo gave us an excellent tour of the Alhambra! It was well worth the time. Quite a history. Bueno!

• Extremely Unprofessional, Outrageous Price, Do Not Use.

  Gregg W,

  Oct 14, 2025

  - Review from Viator

  1.00

  Very poor service and communication from Viator and the Tour Operator. Confirmed tickets were available and then 30 minutes after receiving payment said no tickets available. Booked for the next day, but tour operator refused to send new confirmation. Also lied to Viator about trying to contact me to request additional information for the tickets. Was supposed to receive tickets to Alhambra including the Nasrid Palaces. While on the tour, informed that we did not get the Nasrid Palaces even though it was on the original confirmation. I will say that our tour guide, Nico, was awesome but dealing with Viator and this tour operator was a nightmare, especially considering the outrageous price ($330 / ticket). Find another, more professional tour operator than this one.

• Alhambra at is best with a privat Guide

  Belina K,

  Oct 13, 2025

  - Review from Viator

  5.00

  Perfectly well organized and our guide Auxi was extremely helpful and accommodating our interest and needs. Although crowded, we could enjoy wonderful privat moments that’s to Auxi who will navigate the around very skillfully.

• Load more reviews