Private Tour
Available languages
6 hours
Mobile ticket
This private experience is designed for travelers who want to enjoy nature calmly, without rush or crowds. We start early to swim with turtles at the best time of day, when the sea is calmer and the environment feels more authentic and respectful of marine life.
Then we continue to two carefully selected cenotes: one open, ideal for relaxing and enjoying the sun, and another underground, more intimate and magical, perfect for swimming and exploring quietly. In each place you will have enough time to enjoy without pressure or hasty tours.
The tour is always private and adapts to the rhythm of the group, prioritizing comfort, flexibility and totally personalized attention. It includes private transportation and is ideal for couples, families or travelers looking for a genuine, well-kept experience away from mass tourism.
Service animals allowed
Public transportation options are available nearby
Not recommended for travelers with spinal injuries
Not recommended for pregnant travelers
Not recommended for travelers with poor cardiovascular health
Suitable for all physical fitness levels
For a full refund, cancel at least 24 hours before the scheduled departure time.
Akumal
During this experience in Akumal, travelers will enjoy about 11⁄2 hours of activity at sea. Upon arrival, you will receive a brief explanation about the local rules and the care of the natural environment. Afterwards, they will enter the water to swim and observe sea turtles in their natural habitat, always in a respectful manner and following the directions of the guide. Weather and sea conditions permitting, it will also be possible to see part of the reef, where tropical fish and diverse marine life can be observed. The visibility and presence of the reef depend entirely on the natural conditions of the day. The experience takes place at a quiet pace, with enough time to enjoy the surroundings, ideal for both beginners and people who have already swum before with snorkeling.
Cenote Taak Bi Ha
Taak Bi Ha is a cave-like cenote, known for its natural beauty, tranquility and intimate atmosphere. Being a private visit, the experience is enjoyed without haste and with total attention to the group. For an hour and a half Throughout the tour, travelers will be accompanied by a guide, who will take them to know the most amazing points of the cavern, explaining the environment and ensuring a safe and relaxed experience. The natural lighting that enters the cave creates unique settings, ideal to enjoy the place calmly. The crystal clear water, rock formations and quiet atmosphere make Taak Bi Ha a special place for those looking for something different and authentic. In addition, the guide will help to capture incredible photographs, taking advantage of the best angles and natural light of the cenote. This experience is ideal for travelers who value tranquility, natural beauty and a well-guided tour in one of the most impressive cenotes in the region.
Private transportation
Guide all the time you're not alone
All snorkeling equipment is included at no extra cost, as well as cenote lamps
Photo and video support with your cell phone
water to stay hydrated all the time
Select a pickup point
Pickup included
7 reviews
Total reviews and rating from Viator & Tripadvisor
K6888YCalexc,,Mar 1, 2026
- Review from Tripadvisor
My partner convinced me to do this instead of a group tour and she was so right to do so!! Amazing personalised experience. Judith is so kind, thoughtful and willing to venture off the schedule to make sure the experience was 10/10. She got in the water with us on both occasions to take photos of us and share her knowledge. I learnt a lot about the turtles, cenotes and also local history. On the way back to the hotel, Judith encouraged us to stop off for a drink at a beach club. She waited for an hour whilst we tried the cute little place. This was not planned or charged for, incredible. It is just her and her partner organising this and I couldn't recommend them enough. A must do!



veronicah917,,Jan 31, 2026
- Review from Tripadvisor
Judith was an exceptional guide. She really went above and beyond to make our group of four feel comfortable. We appreciated her efforts to make our experience feel unique and fine tuned to our needs. Judith was so laid back, so warm and knowledgeable about everywhere she took us. It would be helpful to know that she is bilingual, for those who don’t speak Spanish. I also must say, Judith was honest in helping us get our money’s worth and even worked her charm with the local museums to help us get the most of our tour. Tours Aldea is so much better than those larger tour groups if you’re looking to really experience Tulum! Not to mention, she is really just a beautiful human being. Her energy exchange was incredible and her personal touches felt so meaningful. I will never forget the experience she gave us♥️






thomasfY9468NE,,Jan 25, 2026
- Review from Tripadvisor
We had an amazing experience on the turtle tour with Oscar Sanchez and his family. Personally, I highly recommend it. You can really feel that this is a family project done with a lot of care and professionalism. They pay attention to every detail and truly care about their guests and the environment. During the main activity with the turtles, everything was perfectly organized so we arrived before the other groups, which made the experience much more peaceful and special. Oscar and his team were friendly, knowledgeable, and made us feel comfortable the whole time. If you’re looking for an authentic and well-organized tour, this is definitely the one to choose.

missingoah,,Jan 23, 2026
- Review from Tripadvisor
We had the most amazing time thanks to our tour guide.If I could give them ten stars, I would. I had so many quotes, and some were the same in price. But their attention to detail their customer service, their flexibility and overall just their personalities was what won me over. I'm so thankful.We ended up going with them.Not just because of their reasonable prices, but they went above and beyond.To make me feel special on my birthday.And not only that, but she was also a professional photographer on the side, and she took all of our pictures.Everywhere we went and included them free of charge. I can't even tell you how amazed I was by the experience I was in tears and the end.And they were happy tears.I had the most incredible birthday.I will never forget, thank you.Thank you thank you. I really do hope god blesses you and your business continue to grow and bless others like you did us. Oh, and for those who need to know, we were 4 adults and we did a private tour from our hotel Hilton Tulum to snorkel with turtles in Akumal, see the town of Tulum, eat at a beautiful beach club, swim in 2 of the most beautiful cenotes, and to see the most Instagram famous sculptures. We picked our own places and took our own pace.We never felt rushed.We even stopped for drinks and picked our own place to eat.And she was able to get us a discount into one of the museums.I'm telling you Judith was amazing, we couldn't ask for a better tour guide.









Curiosity21185401001,,Jan 20, 2026
- Review from Tripadvisor
We had an amazing experience with Tours Aldea! Oscar was incredibly kind, professional, and made us feel comfortable from the very beginning. The turtle snorkeling was unforgettable, and the cenotes were absolutely spectacular — peaceful, beautiful, and nothing like the crowded places we had seen elsewhere. Everything felt personal and well organized, with great communication and a relaxed pace. It truly felt like a private experience rather than a typical tour. Highly recommended if you’re looking for something authentic and memorable in the Riviera Maya!



Q8008QAgustavoc,,Jan 10, 2026
- Review from Tripadvisor
We booked the Private Turtles + Two Cenotes tour with Tours Aldea and it was honestly one of the best experiences of our trip. Everything felt easy, personal and well organized. No crowds, no rushing, just enjoying every moment. Swimming with the turtles was unforgettable and the cenotes were absolutely beautiful. Oscar made us feel safe, relaxed and truly cared for. It didn’t feel like a tour… it felt like spending the day with a friend who knows the area perfectly.



oswaldop2026,,Jan 8, 2026
- Review from Tripadvisor
We had an incredible private turtle snorkeling experience with Oscar Sánchez as our guide. From the beginning, everything felt personal, relaxed, and very well organized. Oscar is a certified local guide who truly cares about the ocean and the turtles. He explained everything clearly, made sure we felt safe at all times, and respected the animals and their natural environment. We never felt rushed or surrounded by crowds, which made the experience even more special. The tour was 100% private, with flexible timing and private transportation. Oscar took us to great spots to snorkel, helped us with photos, and shared local knowledge that made the tour feel authentic and meaningful. If you are looking for a private turtle snorkeling tour in Playa del Carmen with a professional and friendly guide, we highly recommend Oscar and Tours Aldea. This was one of the highlights of our trip.



Operated by Tours Aldea