Puffing Billy And Phillip Island Penguin Parade Bus Tour

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From AUD 169

4.5
217 reviews

Overview

Available languages

English

After being picked up from a convenient central Melbourne CBD location in air-conditioned comfort on this full-day tour, your first stop will be the picturesque Emerald Lake in the beautiful Dandenong Ranges where you will have the opportunity to purchase your own lunch and enjoy a leisurely walk around the Lake. Then it's all aboard the world-famous Puffing Billy Steam Train. The train winds through the hills and finishes at Belgrave. Then it's off on a scenic drive to the next stop The Nobbies to take in the vista of this iconic lookout. Next it's time to visit the Phillip Island Wildlife Animal Park where you can purchase dinner before watching the adorable penguins emerge from the rolling waves and make their way home into their burrows.

Additional Info

Infants are required to sit on an adult’s lap

Public transportation options are available nearby

Infants and small children can ride in a pram or stroller

Suitable for all physical fitness levels

Infants aged under 3 years old are welcome to attend free of charge providing they do not occupy a seat. If a seat is required for the infant, please purchase a child ticket for them.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

What‘s Included

Entry to ride Puffing Billy (Belgrave to Emerald Lake)

Entry to Phillip Island Penguin Parade

Entry to Emerald Lake

Air-conditioned vehicle

Guide

Entry to The Nobbies

All food and beverage is excluded but there will be opportunities to purchase these items while on tour.

Options

Puffing Billy And Phillip Island Penguin Parade Bus Tour

Pickup included

Operated by Wine Hop And Coastal Tours

Reviews

4.5

217 reviews

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  • Lack of Communication and Organisation

    Liliana M,

    Feb 4, 2025

    2.0

    The experience was pretty much terrible: the train part was cancelled but no one told us about it in advance. I only found out about it on the day of the event. Also, the information was confusing, in one part were were supposed to meet at 10am, on the other part it mentioned 2:00pm. When we tried to contact through the channels provided, NO ONE was picking the phone to provide support. On top of that, a bus with NO AC on a day whose temperature was over 37 degrees Celsius was sent to take us to the Philip Island. When asking the guide if we could get reimbursed, he didn't know who we should contact for that, etc. We were waiting on the heat, in a beach area that they suddenly decided to take us on in order to "make up" for the Puffing Billy Train activity, for almost 30 minutes. Luckily, one of the other buses had some seats and took some of us for the remaining part of the experience, which was worth it. I asked for a reimbursement and the company agreed to provide an insignificant amount, inferior to the value I would pay if I only wanted to do the Puffing Billy. I do not plan to book any other activity with Wine Hope and Coastal Tours.

  • Amazing day out

    Sam W,

    Feb 2, 2025

    5.0

    A must do when in Melbourne! Some bucket list moments for me and my partner. Thomas was a great guide and we thoroughly enjoyed our day!

  • Excellent must do activity when In Victoria

    Pallabi R,

    Jan 29, 2025

    5.0

    Jhon was an excellent host, he guided us really well throughout the trip. He is very soft spoken and kind and has a wealth of knowledge regarding the area and what to look for during the trip. He knows the terrain at the back of his hand, he is a very nice person, and you would really like his sense of humor and banter all along.

  • Dodgy itinerary and refund was a joke!

    JohnRajesh M,

    Jan 28, 2025

    1.0

    Puffing Billy was cancelled at the last minute and we were taken to Brighton Beach instead, on a hot sunny day(40c). Why will I opt to go through Viator if I had to go to Brighton Beach? I could have gone by myself!! The trip was supposed to start at 10:00am but it started at 2:25pm. The itinerary said we will be allotted 2hrs at Noobies but were allowed to stay there only for 20minutes. Overall the experience was very disappointing and was not at all the amount that is being quoted. I paid around $340 for this trip and received a refund of only $65 because Puffing Billy was cancelled. $65 refund for Puffing Billy which was the main reason we opted for this trip? When I asked Viator about the refund being so less, they simply pushed us away and asked us to contact the tour operator directly. Why will I choose Viator ever again if they are not able to support their customer?

  • I recently went on a tour...

    Coco T,

    Jan 25, 2025

    5.0

    I recently went on a tour to Puffing Billy and Phillip Island and had an amazing experience. Our tour guide, Martin, was exceptional—friendly, responsible, and incredibly knowledgeable. He shared many fascinating facts throughout the trip, which made it even more enjoyable. Martin’s professionalism and approachable nature added a lot of value to the tour. Thank you for such a well-organized and memorable experience!