Step-by-Step Journey With Us 1. Easy Booking Travelers book online through Viator (or directly with us). Instant confirmation is sent, with clear details of pickup, meeting points, and contact information. 2. Pre-Trip Coordination Guests provide flight details and hotel/lodge name. We confirm the pickup time (for departures) or meeting point (for arrivals). Any special requests (child seats, extra luggage, or larger vehicles) are noted in advance. 3. Arrival & Welcome (Airport Pickup) On arrival at Harry Mwanga Nkumbula International Airport, our driver tracks the flight in real time. Guests are greeted in the Arrivals Hall, with a personalized signboard displaying their name. A warm Zambian welcome with assistance for luggage. 4. Departure & Hotel Pickup For hotel pickups, the driver meets guests at the reception or main entrance. Guests are kindly asked to be ready 10 minutes before pickup time. Luggage assistance is provided. 5. Comfortable Transfer Guests board a modern, air-conditioned vehicle. Bottled water is offered (optional). The ride lasts about 15–25 minutes depending on the destination. The driver shares local insights and tips about Livingstone and Victoria Falls (optional, depending on guest preference). 6. Flexible Drop-Off Guests are dropped directly at their hotel, lodge, guesthouse, or airport terminal. For special arrangements (lodges outside Livingstone, Zambezi riverfront properties, or border transfers to Zimbabwe/Botswana), advance coordination is made. 7. Assistance on Arrival Luggage is carried to the lobby or reception. The driver confirms the next transfer or return pickup if pre-booked. Friendly farewell, ensuring guests feel safe, settled, and well taken care of.