What To Expect

What‘s Included

Reviews

• Alhambra tour

  Simon B,,Feb 20, 2026

  - Review from Viator

  4.00

  A great way to learn about the Alhambra, Ana was terrific, excellent English. Three hours was a perfect length.

• Not worthy for the price. Play Granada just wants the money,

  Claudia L,,Feb 17, 2026

  - Review from Viator

  1.00

  They put me with an itinerary that was not what was promised. Please read well and ask questions before reserving. They are not clear and then you can’t even cancel. Very pricey and not worthy. Just after I reserved, someone from play granada reached out to sell me another ticket because the one purchased didn’t include the palace even though it was very expensive and they didn’t let me then change it - just literally a second after, (Scam) Then, the coordination of the “guided tour” didn’t go with the entrance to the palace and was put in a scheduled that we couldn’t use. It was a total mess. (Lost about $200 at lest). They hook you with one thing to sell another thing and they don’t care if you can use it or not. Be careful. Use another company. Very bad experience for the money. They ended up giving a self guided app which didn’t work because of the internet connection in the area and they didn’t even care to explain how to use. Run away from Play Granada- a big NO!

• Bad Experience - Not a Tour that was Paid For

  Nanette P,,Feb 15, 2026

  - Review from Viator

  2.00

  We had booked a guided tour and at the last minute they moved our tour from 3 pm to 10 am which prevented us from getting a proper tour. It is not an inexpensive tour and the audio guide was awful. Hard to follow and not informative and you have to distract those around you to use it on your phone.

• SCAM

  Z7201LCsoniag,,Feb 15, 2026

  - Review from Tripadvisor

  1.00

  Scam they cancel at the last moment so we have no way to turn around

• Sandra was a very...

  Stuart T,,Feb 13, 2026

  - Review from Viator

  5.00

  Sandra was a very friendly knowledgeable tour guide- worked very hard to make the tour fun even with sleet! 😃👍

• Great

  Cecile M,,Feb 12, 2026

  - Review from Viator

  4.00

  Very informative. Should do this in Granada. Leqrned so much about the history o granada. Beatiful structures and garden. However, the tour guide didnt give us time to take pictures

• Pleasant experience

  K2981PNoscarm,,Feb 11, 2026

  - Review from Tripadvisor

  5.00

  Ana was very informative and made the tour quite pleasant

• Strict Cancellation Policy

  mcdockendorf,,Feb 8, 2026

  - Review from Tripadvisor

  1.00

  Tour operator was inflexible and would not accommodate a refund when all the trains were cancelled, so I missed the tour. I’m sure the palace is beautiful however was not impressed by the lack of understanding given the extreme circumstances.

• Fulfilled a long time dream of the Alhambra.

  Alexa A,,Feb 8, 2026

  - Review from Viator

  5.00

  Great tour guide, Sandra, very knowledgeable and quick to respond to our questions and needs. Enjoyed learning so much history, and walking through the forest, palaces, gardens and medina.

• Interesting visit, shame about the rain

  Wander07002322256,,Feb 6, 2026

  - Review from Tripadvisor

  5.00

  The visit was long and articulate, but well organized, with moments for breaks. The guide, Sandra, was prepared and there was no shortage of witty jokes. Unfortunately the weather was not the best, but we could get a view of the various parts and different information about the habits inside the Alhambra

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