What To Expect

What‘s Included

Reviews

• Lots of walking up so...

  Robin T,Apr 15, 2026

  - Review from Viator

  5.00

  Lots of walking up so wear good shoes. Some steep streets and uneven cobble stones. Give yourself time to get to meeting location.

• Bad organization

  Nina D,Apr 12, 2026

  - Review from Viator

  1.00

  I couldn't get a guided tour experience of Alhambra because I was late to the meeting point and there was no reply from the organizer either to my WhatsApp messages or phone calls. The day we planned this activity at 3pm was the day when we landed in Seville airport. The arrival was late and renting the car was a long process. Also, it was raining and the road was very busy. So, during our drive to Granada I've sent a WhatsApp message saying that we are coming directly to Alhambra with a delay of few minutes. But no one replied. In the Alhambra entrance we couldn't find any help and there was no reply to our regular or WhatsApp calls. On 3:30pm finally the WhatsApp message come, and we were happy expecting the interactive and fast response. Instead, we were asked to complete a document online to send us the tickets. We sent it, but they couldn't get it a request to fulfil the same document. At that time was almost 4pm, and we gave up of the chance to have our guided tour.

• Very badly explained when you make the reservation

  Hermini I,Apr 11, 2026

  - Review from Viator

  1.00

  That when you book the visit to the Alhambra you book the NAZARI PALACES, they are the most important thing and if you do not know in advance you skip them. At school when they talked about the Alhambra there was a picture of the lions’ yard, I never thought they were called any other way. They'd have to clear it up with pictures. Very

• Don't miss it

  Biljana S,Apr 9, 2026

  - Review from Viator

  5.00

  Very good tour and the guide Sandra, a lot of interesting stories and informations.Wonderful place for visit

• Memorable

  Zeina M,Apr 9, 2026

  - Review from Viator

  5.00

  Anna was a great guide very friendly and knows how to keep your attention by making the excursion very interesting even my kids of 11 and 13 y.o. did appreciate the tour. Thanks

• Bait and Switch

  Docsbk,Apr 8, 2026

  - Review from Tripadvisor

  1.00

  We waited too long to book tickets on our own through the Alhambra website so were happy to find two spots for the day we needed through Viator for a Friday. The cost was approx 100 euros per person which was a lot but we decided was worth it. A few days before the tour Play Granada contacted us to say there were no tickets which they blamed on the Alhambra. They offered to cancel our Viator tour and book directly with them for the following day for 149 euro person. We considered this and felt we were stuck and had to accept. When we agreed, they then raised the price to 159 eura per person. They then blamed Viator for the problem. I think this was a classic bait and switch. They offered spots they didn’t have at a price they wouldn’t honor. This cost us 338 euros for two people and it was a big group tour. We still had to wait in a group line so it was hardly “skip the line”. The tour was decent and informative but not great. I would recommend avoiding this company.

• A good tour to know about The Alhambra

  Samuel W,Apr 7, 2026

  - Review from Viator

  5.00

  This is really a tour of The Alhambra with good chance of listening historical stories of this landmark attraction. Tour guide Anna is a knowledgeable person. Thanks to her who makes this tour a meaningful one for me and my family.

• Dissapointed in Viator

  Betsy K,Apr 6, 2026

  - Review from Viator

  1.00

  We were traveling to Granada from Seville and ran into travel problems. We were delayed arriving there. When we went to information at the Alhambra we were told to reach out to the guide and maybe meet up at the property to get our tickets. The response I got was to meet at the meeting spot and this was the only way to get the tickets, but the meeting time had passed. So for an expense for 3 people we paid over $210 to walk around the free parts- outside the structure. I am very disappointed that there was no other solution, realizing that we were late arriving. I have used Viator before on other trips but my family is not likely to use them again.

• Tour with very prepared guide

  Gloria P,Apr 5, 2026

  - Review from Viator

  5.00

  The guide, Sandra, was very knowledgeable, nice and kind to everyone. Alhambra really deserves it! A wonderful experience!

• Great Tour

  Clare M,Apr 5, 2026

  - Review from Viator

  5.00

  Sandra was personable and informative. She answered all questions and had a delightful personality. She added warmth and enthusiasm to her tour. My only note for improvement would be that when we entered buildings our listening devices cut out so we could not hear her unless we were very close. My request would be that she would save all commentary for when we are gathered as a group or at least repeat what she said while walking. Thank you for a wonderful tour Sandra! I would recommend you without reservation! You are a pleasure!

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