Options

Cancellation Policy

Reviews

• Terrible customer service, terrible experience

  tieganl2022,2026年7月1日

  - Review from Tripadvisor

  1.00

  Terrible customer service. We pre booked a ticket and were not able to attend as our little man became unwell. Emailed their customer service. Would not offer a change of dates or a refund. $150+ for admission. Awful policy, and a customer service team with a lack of empathy.

• Not what it once was.

  brettmY3078GM,2026年6月16日

  - Review from Tripadvisor

  3.00

  Sovereign Hill doesnt seem to have the same experience that I remember from past trips. No longer do they have the role-play shoot-out down the main street with horses etc. Its been replaced with a simple 3 gun salute from the balcony of the Hotel- pretty boring. The school has been closed off. You used to be able to sit at the desks and get told off by the teacher played by one of their staff. The whole place seemed to be lacking something and it was pretty boring I felt. Most of their staff seemed to want to be somewhere else! Makes me wonder if they're cost cutting? I'm sure first timers still would find it interesting but no more for me-thats the last trip.

• Fun family day out

  watereve,2026年6月8日

  - Review from Tripadvisor

  4.00

  It was a fun day out, with lots of things to see and experience, especially for the kids. But you need to be prepared to pay for all of the additional add on activities. A bit of walking along uneven terrain and steps up and down. Many of the staff came across like they really did not want to be there, a bit surprising considering this is such a popular tourist attraction.

• Amazing Place

  398danouth,2026年5月28日

  - Review from Tripadvisor

  5.00

  Amazing place to explore the history, you can learn a lot on that visit. We spent the whole day. Gold mining experience was unforgettable. Highly recommended place, specially if you have kids.

  

  

  

  

• An interesting way to spend a day

  Anne P,2026年5月25日

  - Review from Tripadvisor

  4.00

  The complex in the day has lots of activities happening. The streets are dirt, and lots of up and down and stairs, and steps. Definitely not flat. And I didn’t see much in the way of facilities for people who had disabilities. So it’s not really a place to go if you not able to cope with the terrain. So be prepared to walk. It is built with buildings of the era it is representing. There are lots of buildings, and houses, mines, and church, a bakery and a tea room, lolly shop, hotels, a creek where you can pan for gold, ( full of school kids) . There are people dressed appropriate, playing their part like they live there. We watched wooden wheel making, and there was candle making, a whole program of stuff. However the day we went school groups were everywhere. Couldn’t go to some of the popular places, especially the lolly shop, as kids everywhere and these days kids take over. Not sure where the supervisors were! Probably gave up! There is even school group accommodation. So many are staying there. So I understand this would be a big income spinner for the place but it spoilt a lot of activities for the public. The bakery was ok, same with the tea room. There is a new look cafe area, I thought spoilt the whole vibe of the place! Why build something like that? The nighttime show was spoilt by the Big bang theory and Aboriginal dream time that took so so long to get through. It was first. This could have been scrapped! Not what we went to see. Oh and the 2 bus loads of school kids at 8 pm show, who were noisy, and took a bit of controlling and really made us wondered why we bothered to go. We had to sit through the teachers giving them the behave speech more than once! We were not told that we would be part of a school tour. The final presentation of the story of Ballarat and the gold rush was excellent. This was what we wanted to see. This was all they needed to present. It was so well done, and had the element of surprise. Sovereign Hill day and night worth going to, but has some big draw backs.

• Just treat all holiday makers alike.

  Thomas A,2026年5月21日

  - Review from Tripadvisor

  3.00

  The guide for the Mines adventure was condescending and downright rude to us, Asians. Great place to visit but just this sad experience. Won't be going anytime soon although they offered free tickets as a kind gesture for this.

  

  

  

  

  

  

• Gold rush meets the wild west

  Kathleen B,2026年5月8日

  - Review from Viator

  4.00

  Popular activity for grade school students. They do have a cafe and several other eating options. Also present, shops to buy items from jewellery to gloves.

• Great family day out with Grandies

  Csongor B,2026年4月19日

  - Review from Viator

  5.00

  Great day for family activity incl gold panning coach ride , school and theatre magic show and troopers fun salute

• Must do if visiting Ballarat

  CasandraTP,2026年4月12日

  - Review from Tripadvisor

  5.00

  I wasn’t expecting to like this place as much as I did. So much so we stayed for most of the day. Try and get there as it opens to make most of the activities. All the staff are in character and full of information with no question being too silly so don’t be shy. I particularly loved Polly and some of the goldfield families. We loved the Wizard Jacobs Magic Show which was like seeing a pantomime. There is so much to see and do. There is a free self guided mine tour which is worth doing and the coach ride was fun but you have to pay for this. There is a bar on site and a couple of venues to eat if you get hungry. Is it tacky, yes, but it is so much fun and I can highly recommend it.

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

• More for children

  Xedos1,2026年4月9日

  - Review from Tripadvisor

  4.00

  Relocated and rebuilt 1850's gold mine town experience. We did just about everything there was to do and it occupied us for just over 4 hours. One self guided mine tunnel is included, another guided one was extra cost. The 'panning for gold' in a gravely stream may keep children occupied for a few minutes, but is a nonsense really. Special mention for most rubbery scone I have every had as part of a Devonshire tea in one of the cafés. Overall, more for children than adults, but an inoffensive half day visit.

• Load more reviews