What To Expect

What‘s Included

Reviews

• Excellent organization: Red train Bernina

  riccardolI8886IS,,Jan 9, 2026

  - Review from Tripadvisor

  5.00

  I left Bergamo on January 6. Unique experience, friendly staff. I ask the organizers to go a little slower on foot and I would like to have more information about the Interlaken trip from Bergamo. Thank you! RICCARDO LA Rosa

• Travel ok, very arrogant driving

  stefanomC5120YM,,Jan 7, 2026

  - Review from Tripadvisor

  1.00

  As a bus driver I really hope to never cross paths with the guide of saint Moritz made on 6 /01/2026 named Francesca, thank you.

• Do not book

  Sinead C,,Jan 2, 2026

  - Review from Viator

  1.00

  This trip is not the red bernina train, you get a train that stops at all the stops & locals get on, they give out to you for opening windows to take photos, do not book it

• Trip to St Moritz

  waqqarali78,,Jan 1, 2026

  - Review from Tripadvisor

  5.00

  Amazing Good tour guide. Well organised fun and lively tour guide. Well priced. Well structure Friendly team with good language selection

• Cilada do not fall in this

  Virginia D,,Dec 29, 2025

  - Review from Viator

  1.00

  Horrible. They lied about the whole script. They don't go to St. Moritz or use the vermina express. They leave the people in tyrant alone with no guide and no instruction. A lie. Has several bad reviews believe it does not perform

• Amazing trip with minor logistics topic

  Deena S,,Dec 24, 2025

  - Review from Viator

  3.00

  The trip was amazing, the guide and the driver facilities the full tour very well. There is a minor issue, there are no seatings , first come first served, our pickup was last and we were 3 we did not manage to find seats next to each other there were no empty seats in this trip at all. So imagine none of the 3 of us had a window seat nor were we next to each other. This was a major disappointment there should be a seating criteria.

• 5 stars

  Anabel P,,Dec 24, 2025

  - Review from Viator

  5.00

  Perfect the wonderful guide and professional drivers, the place the views are unparalleled

• Bad directions and bad communication

  Donielle H,,Dec 24, 2025

  - Review from Viator

  1.00

  I planned my entire trip to Milan around this tour. My hotel is apparently right next to the correct meeting point for this bus but I walked past that because it was not there yet. The directions to the bus stop/meeting point are not extremely clear. So I walked to the side of the station where there were many tour buses. The guide I spoke with there told me to go to the opposite side of the square. Which I did. I stopped to ask the military men in front of the station where the meeting point was and they didn’t know from the directions give to me either. They were clueless. So I finished walking to the other side of the square and found buses there but they were the buses to the airport. I walked around the station again finally found a police officer that knew where to point me but it was then 07:55 and the tour left without trying to get in touch with me. No call no text no communication. I did message the tour operator through this app asking for more specific directions or a number to call so I could find the bus and there still has been no response hours later. I found a number to call and the man I spoke with said oh sorry they left already but the office doesn’t open until after 08:30 you will have to call back then to speak with someone else. I called after 08:30 and spoke with a lady that said they could book me days later, which I will already have left Milan at that point. Then said we can’t refund you. You just need to message through the Viator app. I’ve been on many tours through this app and I’ve never once been late or missed a tour until this one and I tried my hardest to get in touch with anyone that could help before I got left. It’s a hefty ticket I bought myself for Christmas and the only reason I came to Milan and I didn’t get to enjoy. So if you decide to book this Mae sure you know exactly where this pickup location is WAY in advance because you won’t be able to get any help (and it is not where the other buses are).

• Disappointing

  Andrew O,,Dec 21, 2025

  - Review from Viator

  2.00

  Our guide was not understandable. The coach was in poor condition with broken trays and handles and no lights above the seats during evening drive. The explanation about the tour on the website is misleading. We took a commuter train instead of dedicated tour train through the Swiss Alps. The bus driver stalled the bus twice on our trip to St. Moritz. This was not a very professional experience for such a well respected and trusted company. Our entire party was very disappointed.

• Very good, Sara very...

  Marce,,Dec 18, 2025

  - Review from Viator

  5.00

  very good, Sara very attentive with us and davide excellent driver!! I handle the curves of st moritz perfectly!!

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