What To Expect

What‘s Included

Reviews

• Spectacular

  Nicole A,May 26, 2026

  - Review from Viator

  5.00

  Definitely worth it, the view was spectacular! To see London from that perspective is priceless! Definitely recommend

• Great way to see all the Sights

  Catherine F,May 12, 2026

  - Review from Viator

  5.00

  This is a great way to see all the sights in London. Buses run about four times an hour. You have three different lines to choose from and can mix and match if you like. All bus stops and sights have a representative in a red vest to help in any way you can. Buses have complimentary headphones to plug in for commentary along the way. We opted for a ride on the London Eye. That had incredible views and was very relaxing. We also opted for a one way river cruise from one end of the sights to the other. We did it at the end so where we got off was closest to our hotel. We would definitely do this experience of London again! Worth every penny.

• Recommended

  Rosalina L,May 7, 2026

  - Review from Viator

  5.00

  No line service was good, staff were accommodating. Helped navigate how to download our voucher, thanks

• Poor compared to others tours

  KayteLynn K,May 6, 2026

  - Review from Viator

  3.00

  This particular hop-on hop-off was very poor compared to others I have been on in the past. The 6pm time of the last bus felt super early. It was before dinner and way before sunset. We missed the last bus by 5 minutes and ended up having to take the subway back to the train station. The stops are also very poorly labeled on the street and were difficult to find. There was also no announcement by the driver or the audio tape to get off for major landmarks such so it was major guess work comparing their poor map to Google Maps. Positives: we got onto the London eye and river cruise in 15 minutes. The bus was a great way to see all of London in 1 day (which unfortunately was all we had time for on this trip which is why we opted for the bus tour). I would still recommend a bus tour if you want to see all of London in 1 day. It will just take a lot of pre-planning before hand.

• I was not happy

  Judy H,May 5, 2026

  - Review from Viator

  2.00

  I had trouble finding the pick up spots and even then the buses didn't come within 20 minutes. I sat at one spot for well over an hour and never saw one bus from this company but numerous buses from other companies. I finally was able to get on the bus and was going to ride it all the way around and I understood the driver to tell me that I would be back at my original stop at the end of it, but that did not turn out to be true and every bus driver that told me which bus would get me back gave me misinformation. I had to miss my booking for the eye on the first day because I never could find a bus to get me there on time. Luckily they did honor my ticket the next day. But I ended up using other options to the hop on hop off bus after that first day. Very disappointing experience.

• London Spectacular

  LUIZ H,May 3, 2026

  - Review from Viator

  5.00

  Excellent tour, good script and good service to all attenents and providers. Amazing experience.

• Great Walking Tours

  David S,Apr 30, 2026

  - Review from Viator

  4.00

  The Hop On Hop off Bus is a great way to see a new city and the London one is no exception. This one has 3 routes and 55 stops so there are plenty of things to see. London Traffic is such that there is no chance of being able to see it all in 2 days, so dont even try. If you plan it out though you will be able to use this to see plenty of good stuff or even just stay on the bus and do a full loop to see the city, which will take at least 4 hours to do. The River Cruise is a nice option and worth taking and we also did the Jack The Ripper and Harry Potter Walking Tours which were really good. Kevin was a great Tour Guide If you research the days for the changing of the guard at Buckingham Palace the Royal Walking Tour will take that in as well.

• London tour was the highlight, and customer service made a billing mix-up disappear

  Rmeman,Apr 28, 2026

  - Review from Tripadvisor

  5.00

  Title: London tour was the highlight, and customer service made a billing mix-up disappear Planning a 26-day European vacation across multiple countries and travel modes will test any system, and somewhere in the mix a Berlin excursion ended up booked and charged to my card while I was actually in transit to Southampton. I had never set foot in Berlin. I reached out to Big Bus Tours Berlin to flag the charge, half expecting a long back and forth. Razvan from the customer service team replied the same day, located the payment on a virtual card ending 5386, and approved a full refund inside of one message. Three to five working days, no friction, no scripted runaround. That kind of response matters when you are mid-trip with limited bandwidth to chase billing errors. Worth saying separately: the Big Bus tour I actually did take, in London, was one of the smartest first-day moves of my whole vacation. The hop-on-hop-off route gave my wife and me a working map of the city, helped us decide which neighborhoods and sights deserved a real return visit, and saved us hours of guesswork. We came off that bus with a better trip planned than we boarded with. Two different Big Bus entities, two different situations, both handled well. I would book with them again.

  

  

  

• ⭐️⭐️⭐️⭐️⭐️ Very...

  Brandy B,Apr 27, 2026

  - Review from Viator

  5.00

  ⭐️⭐️⭐️⭐️⭐️ Very Informative on the history of London. I’m from America and learning some of the history of London was interesting.of course these are things we don’t learn in the US. I love history. Great ride!!!!

• Top

  elinez156,Apr 27, 2026

  - Review from Tripadvisor

  5.00

  Thanks Kevin, was great. Even after the marathon everything passed

• Load more reviews