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• Terrible service.

  Travel31727038786,2024年5月15日

  - Review from Tripadvisor

  1.00

  Terrible experience with Sintra Welcome Center due to non-compliance with the contracted services for a group of 26 travelers, during a two-day stay in Sintra. The group paid for visits and transfers (scheduled and paid for in advance) that did not take place. The "guide" limited himself to moving us from one building to another without explaining anything about the places visited. One day he arrived two hours late and didn't even apologize. There were no audio devices for the entire group and some of those I intended to use did not have batteries.... We claimed the invoices that, for now, we have not received.

• Muito Obrigado Sintra Welcome Center!

  agneses953,2024年3月7日

  - Review from Tripadvisor

  5.00

  My boyfriend and I were in Lisbon for a few days and decided to spend a day in Sintra. We turned to Sintra Welcome Center to learn more about and visit this beautiful city, with its mountains and its castles. We spent the first part in tuc tuc with Gayan, a very helpful and above all nice guy! He explained to us the history of the city, the fountains, castles… it was really pleasant! Then we arrived at the Palacio da Pena and visited the surroundings a bit, just me and my boyfriend. At that point there was a change and we were accompanied by Pedro to the remaining castles and the greenery of Sintra in a convertible car! He was also very kind and helpful, and showed us some lesser-known and very fascinating places that capture the beauty of the city. We highly recommend contacting them and this agency for your next trip to Sintra!! Very Obliged!! :) ❤️

  

  

  

  

  

  

• Sintra welcome centre guided tour

  rachelbN5335UD,2024年3月2日

  - Review from Tripadvisor

  5.00

  Arrived in Sintrtra this morning and walked into this Sintra tourist welcome centre, I didn't want to book anything but my friend did. So I agreed and we booked the mountains and palaces half day tour. I'm so glad we did, as it was the best experience we've ever had. Our guide was Paulo jahlè Durão and he really looked after us both, he was very helpful with accessing attractions, and recommended one of his local restaurant for our meal. Restaurante Dom Pipas Sintra Which we really enjoyed and would never of found this little gem if it wasn't for Paulo. The food was amazing, even the cappuccino i ordered was extraordinary ive never had a cappuccino like it. All the staff were fantastic and very friendly. After our meal Paulo came back for us and our tour carried on. I think we saw ever part of Sintra thanks to Paulo, he spent the day with us. We would both highly recommend using sintra welcome centre and having Paulo as your guide. He's a fabulous bloke is very knowledgeable and friendly.

  

  

• Unforgettable experience with Paolo

  barlostulipanes,2024年2月28日

  - Review from Tripadvisor

  5.00

  100% recommendable. First Mafalda who was in the store informed us correctly and is super nice. All the information was very transparent and professional. On the day of the tour our guide was Paolo. A 100% professional both at the guide level, with the added bonus that he has a lot of knowledge of architecture, art and nature. Also a good photographer who takes excellent photos. If you go to Sintra, I recommend, if you want to spend a good day, the Sintra welcome center.

• Terrible, not worth taking

  140giovannac,2023年12月31日

  - Review from Tripadvisor

  1.00

  The palaces were closed and they took us to the palace of the walls where they left us for 30 minutes and then picked us up, without going to see all the palaces that they promised us that we would at least see from the outside. I would have done that tour for 5 euros and not 25 euros, which was what they charged. Appalling!!!!!

• Best sintra tour

  Travel31759994485,2023年10月3日

  - Review from Tripadvisor

  5.00

  Jose was a great tour guide and the whole group from the welcome centre made our trip to sintra seamless and very enjoyable! Would definitely recommend both the waking & tuktuk mountain tour for a day in sintra (allow enough time to see the Castles and palaces - both incredible !). Was a private tour for 4 of us and very well looked after the whole day

  

  

  

  

• Fun once we found it

  Y7254QYjessicab,2023年9月18日

  - Review from Tripadvisor

  3.00

  We are so glad we took the tuk tuk up to Pena Palace. Don’t think we could have made it walking 😅 However, the tuk tuk was not waiting for us at the station I had noted when I reserved it. One number I called did not work, and they other went to a voicemail. We had to walk into Sintra and stop at a few places asking for directions before finding the welcome center. Thankfully they had my name on the list and I had my confirmation email, and the guy there took us into a tuk tuk at once. We had 6 in our group, and the tuk tuk seemed to struggle up some of the steep hills, but we laughed about being passed on the road, and we made it up! He also picked us up when we called at the end of our tours (make sure you have the phone number and a phone to call), and the ride down was quick and easy. I think next time I would just wait and take a tuk tuk from the train station (there were several outside just waiting), rather than plan ahead. But totally worth the ride!

• Best way to enjoy the beautiful views

  Shakib23,2023年7月6日

  - Review from Tripadvisor

  5.00

  We had a private tuk tuk tour by Jose and it was amazing. He spent time talking through everything, every site, details and he even came to one of the places with us to do a private tour. He was funny and charming, he made the tour very special for our holiday. Definitely the best option for a tour, I can’t recommend him enough.

• Tuk tuk tour to Peña palace

  simonwQ4282UO,2023年7月5日

  - Review from Tripadvisor

  5.00

  Excellent trip to Peña palace up the mountain. Nuno was such a lovely guide. He showed us all the places of interest and expertly told us about the lore of the area. Would 100% take another tuk tuk tour if I travel to Sintra again in the future!

• Very Satisfied!!!

  793miguelangelb,2023年6月23日

  - Review from Tripadvisor

  5.00

  Very satisfied. Very well informed by the members of the group. Giving us details of all the palaces in particular of the Rogelio Guide. Very competent!!!!

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