What‘s Included

Reviews

• Nice way to get from...

  Patricia D,

  Nov 15, 2024

  5.0

  Nice way to get from cruise ship to the airport. Driver made sure to contact me a few days before to set up exact time and location

• Great experience!

  Mark P,

  Nov 12, 2024

  5.0

  Highly recommend company for transportation needs in Rome. no issues with pick up details or the quality of the driver. Alll needs were met and exceeded.

• Service performed as expected - but poor communication caused needless worry!

  Lynda S,

  Nov 5, 2024

  3.0

  We booked the service, to pick up at the port in Civateccia at 9:30 a.m. to bring our party of 6 to the Rome airport for a 1 p.m. flight Once paid, the ticket did not include the time and meeting location. I reached out to the provider 2 days prior and asked to move the pick up 15 minutes earlier based on cruise updated disembarking time. I didn't hear back. I reached out again the day before the pick up and asked again and noted that the ticket didn't have a pick up time or location. The only response I received was "destination". Well that caused me a lot of worry, because the transfer was booked to the Rome airport, so why were they asking for my destination? I replied with the info and asked them to confirm. They never responded - which made my last day on vaction very stressful and honestly ruined the last vacation day for me because I was afraid we wouldn't get reliable tranportation to the airport for our group and we all had to get back on time, due to work obligations. When we got back to the ship, I had to call Viator who called the company and they confirmed a 9:30 pick up. But honestly, I was still nervous!. Fortunately, the driver was there for the pick up and we got to the airport on time - so it worked out. He did actually arrive by 9:15 (left me 2 calls and a mesage), but we didn't go to the meeting spot until 9:25 - because they verified a 9:30 meeting time, not the 9:15 we requested. A little communication goes a long way.....It would have saved me stress and given them a better review.

• Unhappy with driving standard

  Jill K,

  Oct 29, 2024

  2.0

  I was grateful that the driver turned up and got us to the airport but his attitude and driving wasn't good and at times we feared for our safety. He was using his phone all the time with his hands, making and receiving calls, texting and looking up information on Google. He drove with a certain recklessness particular in the port area at roundabouts, he had to break hard when traffic built up and he wasn't fully concentrating. We paid a premium for this service and I do not expect to be scared.

• GREAT WAY TO GET TO ROME

  Bruce M,

  Oct 29, 2024

  5.0

  Beautiful full size Mercedes Van, very clean, great petsoable and helpful driver. Easily holds 8 people with large luggage