What To Expect

What‘s Included

Reviews

• Fenice Italian Restaurant is a little gem and a must visit

  kathryndJ897IX,Mar 13, 2026

  - Review from Tripadvisor

  1.00

  Overpriced and disappointing, unless you love wineries. This is the only activity of many we did over both the North and South Islands in New Zealand that we didn't enjoy. Our saving grace was stumbling on the delightful little Italian Restaurant, Fenice, in Waiheke. The food was exceptional and the staff were lovely, and there vegetarian pizza was the best I have ever tasted.

  

  

  

  

  

  

• Nothing exceptional

  BBBeroka,Mar 9, 2026

  - Review from Tripadvisor

  4.00

  Buses were clean, but the driver didn't say a lot so didn't get much tourist commentary. They were also too quiet and couldn't hear them. To be honest I wish I had known about the public bus as I would've used it instead, as they would've been cheaper and they ran past us more often than the hop on hop off bus. I didn't find any advantage to using this bus over the public buses.

• Highly recommended

  Culture550188,Mar 6, 2026

  - Review from Tripadvisor

  5.00

  Very well pleased from the ferry to the Hop on Hop off tour guides and bus drivers. There were informative and friendly. I would definitely recommend this experience. Mahalo from Maui, Hawaii

• Great bus service, but disappointed in the fact Viator did not make it clear about ferry.

  Heidi S,Mar 2, 2026

  - Review from Viator

  4.00

  The bus experience was amazing and all of the drivers were very informative and entertaining. The island itself was incredible. Definitely a do not miss outing if you are in Auckland, New Zeakand. The reason for a 4 star instead of 5 is because Viator site did not clearly state that the ferry was included in the price of this ticket. We ended up paying twice for the ferry. In otherwords, an extra $100.00. I tried to get a refund from the ferry terminal, but they couldn't because we used their tickets. I'm hoping Viator will give a refund, or at the very least, give us the credit we had built up to use with this ticket price. Approximately $50.00.

• Great trip not to be missed

  Margaret E,Feb 23, 2026

  - Review from Viator

  5.00

  There appeared to be some crowding at bus stops and having to wait, but we did not experience that all bus drivers were excellent . we could not get tickets down on app but arrived at ferry and no problem.

• Great Tour!

  Valerie V,Feb 23, 2026

  - Review from Viator

  5.00

  We had a great tour between the ride to the island and the fun of the hop on hop off bus, this tour was great!

• Wonderful way to get...

  evelyn T,Feb 21, 2026

  - Review from Viator

  5.00

  Wonderful way to get around the island and thought the stops were well marked and timely. Enjoy the narrative and staff was very accommodating..

• Great day in Waiheke

  Carolyn H,Feb 21, 2026

  - Review from Viator

  5.00

  Easy to get our tickets the day before. Great instructions & easy to get on the hop on/off bus. Wonderful way to spend the day

• Good day out from Auckland!

  2justinew,Feb 14, 2026

  - Review from Tripadvisor

  4.00

  We booked tickets for the ferry and hop on/hop off bus. The ferry ride was enjoyable, even on a cloudy day. Our first bus driver, a younger guy from Manchester (UK), was excellent. Safe, informative and he had a great sense of humour. Another driver was able to suggest a good lunch option (Soho) which suited us perfectly. We also used a double decker but didnt find the female guide as interesting, entertaining or informative. The ferry ride back was also interesting as the Sail GP was taking place in the harbour. Despite the weather, we had a great day.

• The whole experience was...

  Mark P,Feb 11, 2026

  - Review from Viator

  5.00

  The whole experience was enjoyable and the bus guides informative. Waiheke island is a beautiful place.

• Load more reviews