Set Availability for Products/Services on Tourmatic

I. Before selecting the tour time in the Inventory tab, please set the time in the Availability tab first.

Step 1: Click on the Availability tab and select the "New" button on the right corner.

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Step 2: Fill in the tour time in the "Working hours" field and click "Continue" when finished.

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Step 3: Choose the appropriate time for your tour. Click "Save" when finished.

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Step 4: Lock dates in the Date Overrides section.

If you want to block out dates when the tour will not take place, please select "Add an override" in the Date Overrides section.

Block days when you do not provide the service/product

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II. After completing the time setup in the Availability tab, please go to the Inventory tab and select Availability to choose the time for the tour.

Step 1: Go to the Availability section.

  • Turn on the “All-day duration” button for all-day tours.

  • Alternatively, enter the number of hours in the “Duration” field for hourly tours.

  • In the "Minumum notice" section, it refers to the minimum number of days customers need to complete their booking before the service date.

  • Specifically, with the defined Minumum notice, the provider has enough time to prepare, confirm services, and ensure all necessary conditions for the trip are met.

  • For example: if a tour requires a "Minumum notice" of 7 days, the customer must book the tour at least 7 days before the departure date.

  • Click "Save" to proceed to the next step.

  • In the Availability section, select the time frame for the tour (the time that has been preset in the Availability tab).

  • Click "Save" to proceed to the next step.

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Step 2: Edit the time.

If you want to adjust the time after selecting it, please click on "Edit Availability." The system will automatically navigate to the Availability tab so you can update and make adjustments.

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If you need additional detailed guidance or have any other questions, please contact the Tour Finder partner support team.