Auschwitz-Birkenau Tour with Transfer
Overview
Available languages
Mobile ticket
Pay your respects at the most notorious of all Nazi concentration camps, Auschwitz-Birkenau. Prepare yourself for this emotional tour.
- Choose between guided and non-guided options
- Visit the Auschwitz I and Auschwitz II-Birkenau camps
- Travel by comfortable air-conditioned vehicle.
Additional Info
Suitable for all physical fitness levels
VISIT: Auschwitz-Birkenau Museum is visited by thousands of people every day. Keeping your own pace of sightseeing may not be possible. It is mandatory to behave appropriately. The dress code is casual but it requires respect for the place. It is forbidden to eat, smoke or act in a loud manner at the museum sights.
PICKUP: The tour departs from several meeting points. Please make sure to send us your preferred pickup point or your accommodation place. Exact pickup time will be sent the day before, after 5 pm via WhatsApp
CHILDREN: It is not recommended to visit this museum with children below 13 years. However, it is the parent's personal decision, the tour for children below 13 years may be done without a headset and receiver. Tickets for children (3-11) include entrance tickets without the receivers and headphones in Auschwitz. If you want your child to visit with a headset please book "Youth tickets"
PICTURES: It is allowed to take pictures in museums, except few indicated exceptions. It is forbidden to take photos with the use of flash.
DEPARTURE: It's highly recommended to reserve a whole day for the tour as the start time may change following the rules of Auschwitz.
WEATHER: Please wear weather-appropriate and respectful clothing, as this is a memorial site. Entry waits can be long, so bring warm layers, rain gear, or sun protection if needed. The museum determines the pace and length of the tour.
DOCUMENTS Regarding the Terms of Use at the Auschwitz & Birkenau Museum, it is mandatory to provide the full names of all participants of the tour. It is necessary to take with you any document with a picture for the tour which may be checked at the entrance to the museum. Otherwise, you may not be allowed to enter the museum.
BAG LIMITATIONS: Please note that the maximum size of bags and backpacks allowed on the museum grounds is 30 x 20 x 10 centimetres (roughly 12 x 8 x 4 inches). You can always leave your belongings inside the vehicle, or in the luggage store in Auschwitz.
LUNCH: Lunch is not included but you can order a lunchbox separately for 30zł which will be delivered to you during the tour. To place an order you may send us an email no later than 7:00 pm the day before. Please note that there is not enough time for a regular lunch between visits to Auschwitz I and Birkenau. Ordering a lunchbox or bringing your snacks is highly recommended. On the spot, there are only a few places to buy food and drinks, however in high season, there may not be enough time to stay in long queues.
STUDENT: Youth tickets discount is only with a valid student ID card, on the day of the tour. Please ensure to take your student ID card with you, otherwise, you will need to pay an extra fee for an adult ticket
GROUP: The maximum number of people in a group with a guide is 30, meanwhile, in the vehicle, there may be two groups together.
What To Expect
Krakow
Your tour begins with transportation from Krakow with pickups starting from south of Krakow, in the Podgorze district. We travel across the city, through multiple meeting points. It is approx. 40 minutes from the first meeting point to the last one. The last meeting Point is Straszewskiego 14, Hotel Maltański. Pickup is based on your selection during booking. Auschwitz-Birkenau Museum is located outside Krakow (65km) and the journey will last 1h 15 minutes. All of our drivers are legally licensed with all EU permissions for passenger transportation. An English-speaking tour leader of the group will assist you during your journey at any time you need. Upon arrival at Auschwitz, you will have a short break to grab a coffee or use the bathroom. Then you will be introduced to a professional Auschwitz Museum guide who will take you on the tour inside.
Panstwowe Muzeum Auschwitz-Birkenau
Tour of Auschwitz starts from passing the security airport styles with metal detectors. You will walk through the underground tunnel to reach the original Auschwitz gate with a sign "Arbeit Macht Frei". During the visit, you will walk into many barracks with exhibits such as human hairs, prisoners' pottery, prisoner pictures and many more. The guide will also take you to see block 11 where was located first ever gas chambers. Upon exiting the block, you will witness the death wall and walk to the gallows where Rudolf Höß was hanged. By going forward you will enter into gas chamber and crematorium in Auschwitz I which is leaving a shocking impression allowing you to imagine the scale of the Holocaust. According to the rules of Auschwitz, the groups count up to 30 people, and all visitors get a headset to hear the guide.
Options
English Guide in Person
The Tour Start Time: The tours at Auschwitz typically start between 5:00 am and 7:00 am, please write your preferred departure window.
Tour with Individual Entrance
Duration: 7 hours: Tour is aprox. 6-7h This is self-guided experience: The tours at Auschwitz typically start between 7:00 am and 1:00 pm
What‘s Included
Highly qualified, helpful and friendly tour leader
Headsets to hear the guide clearly
Pickup from 8 different meeting points all over Krakow
Round-trip transportation from and to Krakow by air-conditioned vehicle
Certificated Museum English speaking Guide (if option selected)
Professional support in case of any issue available on Whatsapp, Email, Phonecall
Entry fees to Auschwitz I and Auschwitz II Birkenau
Food and drinks
Pickup points
Lwowska 1
Ul. Lwowska 1 Krakow Poland
Hotel Wielopole
Ul. Wielopole 3 Krakow Poland
Hotel Mercure Krakow Stare Miasto
Pawia 18 B Krakow Poland
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Reviews
646 reviews
Total reviews and rating from Viator & Tripadvisor
Cancellation the night before
MogensD10,Apr 17, 2026
- Review from Tripadvisor
1.00AT Cracow canceled the evening before - and since all trips are completely sold out we didn't get what we came for. Really a bad experience.
Scam company
Sightsee30864572988,Apr 14, 2026
- Review from Tripadvisor
1.00Booked via Headout. Got cancelled some hours before the trip. Complete disappointment and a total scam. Don’t book here unless you want your trip ruined.
Cracow s. c., A SCAM from head to toe
C5170ACcristinas,Apr 10, 2026
- Review from Tripadvisor
1.00My boy booked via Headout the Auschwitz-Birkenau Tour with transfer. We had a meeting point at 6:30 in the morning and since it was near the hotel, we decided we would walk. There we were at 6:15 in the morning waiting but no one showed up. My boy contacted Headout and neither they could contact AT Cracow s.c. A company embarrassment without a doubt! They haven't contacted us and I'm sure they never will.
Interesting visit
Karen B,Apr 9, 2026
- Review from Viator
4.00Interesting, Sadly the vast groups of people visiting hindered movement around the buildings causing headset range to loose audio with the guide when changing areas /rooms.
Disappointed
Caroline B,Apr 5, 2026
- Review from Viator
1.00It was cancelled at 9pm the night before. It was the only reason I was in krakow, no contact from viator 2 days later other than asking how my trip was
Vrmt nice visit, very...
Kim P,Apr 5, 2026
- Review from Viator
4.00Vrmt nice visit, very informative. However, I would have liked to see more time taken in each building. Sometimes I felt rushed and I found it a little rushed.
Last minute cancellation
victoriajN6935LH,Mar 20, 2026
- Review from Tripadvisor
1.00Booked trip a month ago with the main focus on visiting Auschwitz as we have wanted to visit for years. Was contacted the day before we travelled asking us to move the date of the tour - which was impossible due to us flying out, to which they replied that wouldn't be a problem and the tour would go ahead. They then emailed the following day saying they were cancelling the tour. They have said they would return payment for tour but no compensation for anything else. As this was the entire reason for the journey and the very late notice meant we couldn't book a new tour, this was hugely disappointing. I would be wary of booking with this company as no reason was given and no real compassion for this disappointment.
Short notice cancellation of planed trip
V5913CLpeterc,Mar 12, 2026
- Review from Tripadvisor
1.00Booked a Auschwitz-Birkenau Tour with Transfer with the company Viator. Was informed 3 weeks before the planned trip that they were cancelling the trip because of circumstances out of their control. They claimed it was the Auschwitz Museum that cancelled the trip stating the trip was over booked and they did not have enough tour guides to service all the booked trips. Very disappointing in every way.
Great organization!...
Barbara B,Mar 9, 2026
- Review from Viator
5.00Good organization! Punctuality and availability of both the driver and our guide. Emotionally touching tour..
Be cautious when booking
Sinead M,Feb 22, 2026
- Review from Tripadvisor
3.00Auschwitz itself is an informative experience which we recommend everyone to do. The tour provided by this company is exceedingly lacking. The information provided by this tour operator was not accurate. When booking we were advised we would have an English speaking guide but in reality it was when an English speaking tour was available. This would have meant a wait of 5 to 6 hours.
Related Experiences
Operated by AT Cracow