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• 1st time ever had a poor experience with hop on/off

  pattyf117,Jun 27, 2026

  - Review from Tripadvisor

  2.00

  We were asked to get off our bus 3 different times to switch to a different bus. After getting on a different bus it took an unusually long time to start moving again. We have been on many hop on/off tours and never had this kind of a poor experience.

• They skipped stops and left passengers stranded

  Keith Y,Jun 26, 2026

  - Review from Tripadvisor

  1.00

  We were left waiting for over an hour because buses skipped stop number 6 and went straight to stop 10.

• Very good hop on hop off

  Gdeleanu,Jun 25, 2026

  - Review from Viator

  5.00

  Excellent itinerary, frequent buses Very good narrative and interest information Personnel very helpful and friendly

• Ok if you don’t mind being left behind

  angela m,Jun 19, 2026

  - Review from Viator

  2.00

  Not a lot to see on this tour but an easy way of getting around - the best part is they pull into the cruise port I didn’t like the fact they stopped at the stops for a minimum time- no one gets off to see if passengers waiting or coming toward bus, I was on way and waved - I know driver saw me but he drove off - not impressed and wouldn’t recommend

• I wish these tours would...

  Jandl D,Jun 18, 2026

  - Review from Viator

  2.00

  I wish these tours would go back to live people doing the commentary. The commentary didn't work on one of the buses. On another it was ahead of the bus and it was just anemic in general. If you want to buy the 48 hour pass, it's a decent way to get around the city but otherwise, it's a poor tour and doesn't do much to introduce you to Reykjavik.

• Horrible Experience

  Ron J,Jun 16, 2026

  - Review from Viator

  1.00

  When I bought my tickets onlie, i received a QR code that said plainly "this is not your ticker" and that I was to go to Harpa to exchange it for tickets. I was told that Harpa would open at 8:30 the next morning. I pid the expensive price of a taxi only to find from others who had come with the same instructions that the place does not open untiol 10. I took a taxi home, and returned at ten. And was then told at the desk that they did not issue tickets. Instead I should just show my QR code on any bus at any stop. This was all the more frustrating because my apartment is two minutes from stop 7. We could have just gone there to ride the bus. Next, many people on the two busses we rode were seniors (as am I), but both drivers gave no attention to this. They stomped on the gas while older people were still finding their way to a seat. In the first bus an older man was actualy hurled down the aisle and had to be caught by other passengers before he hit the floor. On the second bus, an older woman sitting in a seat that faced outward toward the aisle was slammed hard against the wall to her left by the driver slamming on his brakes. In conclusion, I would say that this company needs serious attention to its pre-ride policy statements and the quality of drivers employed. Seniors need to ride with extreme caution.

• It’s a good way to get an...

  Jill R,Jun 15, 2026

  - Review from Viator

  3.00

  It’s a good way to get an overview of the city. The buses have good audio narration that no one mentioned until our last ride when the driver handed out earphones. There is no set schedule and it can be 30 minutes or more. We waited that long only to be told the bus was full.

• .never scanned the QR code

  Michelle H,Jun 12, 2026

  - Review from Viator

  4.00

  It seemed all drivers were heavy on the gas and break. It was certainly convenient for what we needed.

• A Great Way to See Reykjavik

  Rosanna C,Jun 10, 2026

  - Review from Viator

  5.00

  You don’t have to go to the Harpa to catch the bus tour. Any stop on the route works. Make sure you get a map with all the stops to help plan your experience.

• Don’t Use - inconsistent service.

  Alan Y,Jun 10, 2026

  - Review from Viator

  1.00

  Not worth booking. Automated audio guide was not working on the bus we were on. Then when we were waiting to get on a bus for more than 40 minutes (left after 40+ minutes of waiting - company indicated 30 minutes between buses). We allowed 1.5 hours to catch the bus and make it through only half of the total stops — obviously bad planning on my part, should have doubled the timing for whatever the company says… We ended up taking a taxi back to our destination.

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