Please contact us and specify all the information required for the transfer service: pick-up time and place, if you are flying to Bergamo BGY specify your flight details. Also specify the address of your destination in Milano. We will also need information on the number of passengers, if there are children and, if yes, their age, and information about the luggage you bring with you (number of bags, size). If you bring your pets with you, we can carry them only if they are inside of a closed carrier. Meet our driver at the agreed meeting point, be it your hotel or a different place as agreed previously. Please be punctual and contact us should you have any problems or issues in reaching the pick-up point on time, otherwise the driver will leave after a maximum of 15 minutes waiting time. The maximum waiting time in case you are landing in Bergamo airport BGY will be 1 hour. Then, you will only have to sit back and enjoy the comfortable ride to Milan in our vehicle. In case you are thirsty, there are water bottles available that you can use freely. It is not permitted to: eat food inside of the vehicle, smoke and vape. We will drive you directly at your chosen destination in Milano. Enjoy!