Step 1: Booking Your Ticket 1. Send a clear copy of all passengers’ valid passports to our team for booking. 2. Book at least 7 days in advance to secure your seat. 3. A digital ticket (QR code) will be sent to you via email, WeChat or WhatsApp one day before departure. Step 2: Arriving at the Departure Station 1. Departure Station: Gongtie Lianyun Bus Station (Shaybak District, ~450m west of Urumqi Railway Station). 2. Arrive 2 hours before 19:00 departure for baggage check and document verification. 3. Ask station staff for help to find the boarding area if needed. Step 3: Baggage Check & Boarding 1. Baggage: 25kg free allowance; excess baggage costs CNY 4/kg (paid on-site). Dangerous items are prohibited. 2. Board with your original passport and digital ticket QR code; verify your ticket to avoid boarding the wrong bus. 3. Settle in and prepare for 19:00 departure. Step 4: On-Board Journey 1. Journey: ~24 hours total, with a rest stop (00:00–05:00). 2. Bring your own food and drinks (none provided); standard comfortable seating is available. 3. Keep your passport handy for border checks; our staff will guide you through. Step 5: Arrival & Drop-off 1. Arrival Station: Sayran Bus Station, Almaty (arrives ~19:00 next day). 2. Collect all belongings before disembarking. 3. Local transportation (taxis, buses) is available near the station for your next destination.