Options

Cancellation Policy

Reviews

• A great Adventure

  Chris R,2026年6月19日

  - Review from Viator

  5.00

  We had a great experience. The boat was very cool and everything was super fun. Arrive early to find the office. It’s upstairs above some shops. Go for the boat ride and adventure. The snorkeling time was short but I knew that going into it. I only wanted to go for a while anyway. Tell them no thank you when it comes to the photos so you have more time to swim.

• Good experience, hard to locate.

  Dylan H,2026年6月8日

  - Review from Viator

  5.00

  Very cool experience with friendly staff. We toured around some ship wrecks and marine life hotspots before snorkeling for a short time. The office is hard to find. The address and google map search will lead the wrong direction. It is upstairs down an ally behind Fat Tuesdays across from the ferry station. The closest GPS coordinate is (20.5111813, -86.9493252).

• Cozumel Snorkeling

  Thalia R,2026年6月5日

  - Review from Tripadvisor

  5.00

  Had a great pleasant experience with Juan and Caesar. Worth the book.

  

• The experience was great,...

  Stephen M,2026年6月2日

  - Review from Viator

  5.00

  The experience was great, the crew was great with the kids and snorkeling was lots of fun. Definitely recommend it.

• Road around for an hour...

  karah b,2026年4月24日

  - Review from Viator

  1.00

  Road around for an hour and a half in the boat rocking. If you get sea sick i dont recommend. never got in the water once & it was HOT. Drove 30 mins in the boat just to pickup 6 more passengers looked at sunken ships & then back.

• Experience was great!...

  Carla E,2026年4月6日

  - Review from Viator

  5.00

  Experience was great! People were knowledgeable and kind! I felt very safe on the boat! The water is beautiful! You see all kinds of fish and stingray, etc. Thank you! I would definitely do this again!

• Good but entry/exit to boat needs work

  Christie K,2026年3月19日

  - Review from Viator

  4.00

  Great to overall… just wish there was an easier way to get on and off the boat: It was very hard and uncomfortable even with the attendants help… especially getting out of water and with little ones.

• Tour is as Described, but Different than I Had Envisioned

  Karen B,2026年2月27日

  - Review from Viator

  3.00

  The Invisible Boat was as described in the tour description. It is a clear boat that you can see through. They do take you to see a ship wreck and you can see fish swimming around. My frustration began with getting a taxi from the cruise port. The director of taxis wanted to send us to the downtown address that is listed at the top of the page, but right underneath that is the address where you are to go to the office to check in (which is much closer to the cruise port.) Our taxi driver stopped at the office first, confirming we were in the correct place, then stopped traffic so we could walk across the street. Our other group members ended up going downtown and then had to come back to where we were (which taxi ride was double the price.) We learned while checking in that our tour time had been pushed back. An email had been sent at 10:30 PM the night before informing us of the time change which I did not get since I did not have internet on the cruise ship. We did have an additional $10 pp charge for the park fee as described in the tour description. I personally think it would be better to simply roll that fee into the tour price (particularly since there was no indication that we were in a “marine park”). Unlike the tour description, we were asked to remove our shoes which were then put into a large container left on the dock. It was difficult for the 65 and 89 year old people in our group to get on the boat—needing to sit on the dock, put your bare feet on the edge of the boat, and then hands on the shoulder of the employee who helped them to step onto the seat . The employees were super helpful! Getting off the clear boat was even worse due to the discrepancy of where the boat was and how tall the dock was. The employees literally had to lift them up to the dock since they could not span the distance between the edge of the boat and the dock. Once again, the employees were so helpful!! The tour was as described but different than I had envisioned. I thought the reef would be like that seen in photos with lots of beautiful, colorful fish. That is not the case (no fault of the tour company.) The reef is not white, but dark. There was a school of fish, and once we did see a bright blue fish for a quick moment, and we saw a barracuda. It is nice to see through the bottom and sides of the boat, but there was not as much to see as I thought there would be.

• Good unique family excursion

  Patrice M,2026年2月21日

  - Review from Viator

  4.00

  This is a cute little excursion. The vessel is very unique, offering 360 degree views of underneath the water. There is a 15-min snorkeling session, too. The one downside is the captain spends about 15-20 mins taking modeling pictures that he tries to sell you. I wish we just spent that time riding. Otherwise, nice experience.

• Operators are a mess. Find something else.

  Tiberiu m,2026年1月5日

  - Review from Viator

  1.00

  Instructions were very unclear. They have 2 pickup points. We wasted time by going to the second one which was far and we lost the boat. We were late 2 minutes. After lots of fighting and haggling, they put us on the next tour. Well... we were 30 minutes early this time, but it left 30 minutes late, so we were there for 1 hour. It went to the first pick up point (30 minutes) and we can back (another 30 minutes) to the exact same spot to snorkel. So, we wasted 2 hours.

• Load more reviews