What‘s Included

Meeting and Pickup

What To Expect

Reviews

• POOR

  Salsi19,

  Jun 9, 2023

  - Review from Tripadvisor

  2.00

  MUCH TOO LONG The daily tours are way too long. We were picked up at our hotel at 6:40 AM and returned to our hotel between 7 and 7:30 PM. This is way too much time gathering travelers and dropping them off rather than seeing Israel. The tour guides were helpful but their broken English was often unclear. Overall, the company is just too big and tried to do too much resulting in poor tours and service.

• Unorganized and unprofessional

  R5052WEjamesz,

  May 28, 2023

  - Review from Tripadvisor

  1.00

  I booked a 5 day Israel tour through TourRadar. I am a solo traveler so I paid extra for single accommodation. This operator put in a different hotel for every single day of the tour. I also had to walk over to the gathering point with my luggage, and walk over to the hotels they booked for me from the bus drop off point. After the first day tour, the entire bus was going back to Tel Aviv, and I ended up to be the only person who need to go to Jerusalem hotel. So they dropped me off at a rest stop in the desert, and I had to wait for another bus going to Jerusalem to pick me up. They said 15 minutes of wait, but ended up to be over half an hour. Then the bus only dropped me off 500m away from the hotel they booked for me. In the hotel, they registered me as Armenian passport, even thought I provided them my U.S. passport information through TourRadar and through their online registration. Then I received another phone call from their office asking for my passport information again. This tour operator is highly unorganized and unprofessional. I would avoid any tours associated with them in the future.

• Stay Clear

  Q8767HFcliveb,

  Mar 7, 2023

  - Review from Tripadvisor

  1.00

  BH's website markets “package” tours in various languages on different weekdays. Before booking we asked by email the languages to be used for the commentaries and were told “ENGLISH ONLY.” That was true for only 1 of our 5 days—in one instance, 4 out of a group of about 30 required everything to be repeated in German. Multilingualism is admirable, but it consumes time and limits the number of places that can be visited. BH's duplicitous response is typical of its attitude towards customers. Expect over-priced, unappetizing lunch stops and visits to approved (aka greatly over-priced) souvenir shops. Our guides were all informative but varied in quality—from the pompous, know-it-all “Danny” (who welcomed questions but then would snap he was about to explain that or it was too political—he had no problem letting the group know of his disdain for the British, Christians {who “promoted pogroms”} and the current Israeli government) to the personable and caring Itamar who read Bible passages on the way to various stops to put the sites into an historical context.

• Best tour guide Avi. Dead Sea, Baptism at Jordan and Jerusalem Tour is highly recommended.

  rpdbrpdbrpdb05301990,

  Feb 2, 2023

  - Review from Tripadvisor

  5.00

  Best Tour Guide: Avi Best Experiences that I had with the tour: Baptism at Jordan River, Dead Sea Experience, Touching the holy stone and seeing the tomb in Jerusalem I highly recommend this company, the other guides Orion and Eyal are good too but I’m biased with Avi since I’ve been with him for three days. I advise you guys to see the places that you really want to visit in Israel if you’re on a tight budget, since they have separate day tours for each. The company is really good with transport and communicating with the customers. I have been bothering them non stop but they were very patient with me. I wish I booked 10-12 day tour which they had. I wouldn’t have been rushing. I just learned about it from my fellow tourists.

• Saw so much

  430Fredd,

  Dec 14, 2022

  - Review from Tripadvisor

  5.00

  See almost everything with great guides. I was quite worried though when our driver hit 155 km/he on the return trip from Jerusalem to Tel Aviv and then abused our guide in a very chauvinistic way.

  

  

• For the money, it should have been better...

  labonvoyer,

  Dec 13, 2022

  - Review from Tripadvisor

  3.00

  We planned a trip to Israel in May of 2020 and I made the hotel reservations and thought we would book day tours when we arrived. However, the pandemic occurred and the trip needed to be cancelled. Israel had reopened and we decided to go, but in I had had some health issues and decided to use a tour company to facilitate our trip and make it easier. Our Tour was a 12 day tour (there was not an option for that in the drop down menu above). This included a side trip to Petra. I relied on Bein Harim's expertise in planning our trip and thought that is what I paid for. The end of our trip was a fiasco and left a bad taste in my mouth. "Rozan" made our flight into Eliat around 1pm so by the time we got to the hotel and checked in, this day was basically a waste. We were initially ok with that because we were excited to go to Petra the next day. Our flight back to Tel Aviv was scheduled at 8pm the next day. The hotel staff informed us that we would not be able to make our fight due to the tours from Petra always arrive later in the evening. I emailed Bein Harim several times to inquire if this was true and they said yes and cancelled my tour to Petra. I would have never flown down to Eilat. This was a complete waste of time and I could have stayed an extra day in Jerusalem and Tel Aviv. Wasn't I paying for their expertise in not only booking the tour to Petra but also the appropriate flight times? They did return the cost of the Petra Tour after I emailed them when I got home-not sure why this wasn't immediately refunded? I requested that the flight tickets be refunded but they declined. Perhaps Rozan is new and mad a mistake in how the flights were booked, but Bein Harim should have had better customer service. They were a couple of other glitches but I decided to give them 3 stars because it was nice to be picked up in an air conditioned bus to all the sites. I felt safe and comfortable. Out of all the tours we took, there were 3 guides that were stellar. I'm sorry I don't remember their names, one said he was originally for Argentina, one I believe he his name was Ithamar,( he said he was the nephew of Moses) and a lady with shoulder length grey hair who was our guide to Nazareth and Galilee. These 3 were very knowledgeable and interesting. One thing I did not like was and am writing this for others, is they stop for lunch at certain restaurants they must have a deal with. One restaurant in the old town of Jerusalem only gave 3 choices and seemed expensive. We opted out and went someplace with many options and was cheaper. We just made sure we told our guide and returned on time when the tour started again. Also, something we didn't know, if the tour starts early before your hotel's breakfast buffet opens, you can ask if they can pack you a breakfast in lieu of the buffet. (I learned this from a fellow traveler) Also be prepared that you will be taken to stores and be stuck there for 30-45 minutes. Supposedly these are stores that have the best prices. I understand this is how tourism works but I did feel for me this was a waste of time. So would I book them again? No, maybe for a day trip I would ,but not for them to book my hotels, flights and all my tours. I do not feel the cost of their package was worth it since they blundered my Petra Tour.

• Depends on the guide

  A3430YEnicholasb,

  Oct 21, 2022

  - Review from Tripadvisor

  3.00

  My husband and I did 5 days of 1 and 2 day tours with Bein Harim. We had a different tour guide for each tour, which was expected. I would say the tours were very different dependent on the guide. The guides knowledge of history, the sites, religious history, and English varied greatly. I would rate the tours 4/5 stars on average. Itamar and Dan were amazing guides 5/5 stars. Avishai was a very good guide, fun, but could have provided more information about the areas and things we passed on the drive 4/5 stars. We had 2 other guides, one friendly, and fairly knowledgeable 3/5 stars; the other guide was oddly grumpy, but in a comical way. 2/5 stars He mostly provided anecdotal stories and would have gotten more out of the tour, if we had just been dropped off at the sites and told what time to return to the bus. I think my biggest frustration with Bein Harim is that I was offered a discount for the tours prior to booking, and when I booked it pended the discounted rate on my credit card, but once processed, charged the full amount. When I attempted to contact Bein Harim, the said they would take care of it, but they never changed the amount charged to my card.

• Safe and comfy

  Y2022GYels,

  Jul 13, 2022

  - Review from Tripadvisor

  3.00

  Pick ups were on time and distribution to destination buses went well. Tour guides were too talkative at times and I assume it was because they wanted a good tip. Dealing with everything was fine except getting response through email. We were getting a refund due to them canceling Petra tour. We had to make several phone calls to the office about the refund and some people we spoke with in the office were a little rude. Finally got to talk to someone who was helpful and nice. Overall Ben harim did well considering how busy they are.

• A great trip

  mikemQ4841HI,

  Jul 5, 2022

  - Review from Tripadvisor

  5.00

  Willing to change my trip when I hurt my ankle on a scooter that do send you through shops to spend money

• 8 days of Israel for "The Ages"

  stevelI715DG,

  Jun 21, 2022

  - Review from Tripadvisor

  5.00

  Yuval Bigio leads an enlightening Tour of Israel that is historically thorough, filled with passion, enthusiasm and an injection of good humor. Over 8 days we toured most of the key spots from Tel Aviv, Jerusalem (comprehensive "Old City" walking tour), the West Bank, Golan Heights, Dead Sea, Masada, Tiberius, Caesarea, and more. Activities ranged from walking tours in religiously significant areas, floating in the Dead Sea, jeep rides in the Golan Heights, Caliber3 training, camel rides and much more. Yuval's passion for Israel is infectious, religiously sensitive and inclusive, and invites participation. My wife and I are eternally grateful for his guided excellence! -Steve & Heather Los Angeles, CA

• Load more reviews