9/11 Memorial Museum Admission Ticket
Overview
2 hours
Mobile ticket
The 9/11 Memorial Museum in Lower Manhattan preserves the history of the attacks on the World Trade Center, and documents the significance of those events through building remnants, personal artifacts, first-person accounts and multimedia displays. With this admission ticket, take a self-guided tour of the museum's memorial exhibition and 3-part historical exhibition, which commemorates the 2,983 people who were killed, honors those who risked their lives to save others, and reflects on the courage and compassion shown in the aftermath.
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Children ages 6 and under are free
All visitors will be screened by airport-style security
No re-entry is allowed after exiting the building
Photography is permitted for private, non-commercial use only
Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
The use of cell phones for conversation is prohibited in exhibition spaces and theater
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
What To Expect
The National 9/11 Memorial & Museum
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.
What‘s Included
Timed Admission Ticket to the 9/11 Memorial Museum
Food and drinks
Meeting points
The National 9/11 Memorial & Museum
180 Greenwich St, World Trade Center New York City United States
End points
This activity ends back at the meeting point.
Options
Admission Ticket
Reviews
6,478 reviews
Total reviews and rating from Viator & Tripadvisor
Such dedication to a tragic event in our lifetimes.
HARJIT G,May 6, 2026
- Review from Viator
5.00Fascinating look at how hard the city of NY and its’ brave heroes from the FDNY, NYPD, emergency services and general public all came together at such a tragic part of our human history. Definitely worth the visit and remember the brave souls and victims of this inexcusable tragedy. A reminder to us all human beings to love, respect and be tolerant.
Nice tribute
HMom2,May 4, 2026
- Review from Tripadvisor
5.00Took the guided tour but it’s not worth it. They just lead you through the main parts and we felt it was a waste of an hour. After the tour we explored the museum and pools on our own and really enjoyed it
So touching and worth the time.
Jessica S,May 4, 2026
- Review from Tripadvisor
5.00It was a very touching experience. The short films were very educational. Bring lots of water as its quite expensive to buy there . I definitely recommend going .
A must do visit while in New York.
Anna O,May 4, 2026
- Review from Viator
5.00Great emotional experience. We spent over 2 hours walking around and learning the heartbreaking stories of eye witnesses and all those affected by 9/11.
goose bumping
D8171ZKjessicak,May 3, 2026
- Review from Tripadvisor
5.00this place is so impressive. went there with my family.
Touching memorial
DontraneiceM G,May 2, 2026
- Review from Viator
5.00The 9/11 Memorial was very touching. That was a sad day that hopefully we’ll never have to experience again. This memorial was a nice tribute to those who lost their lives to this tragedy and takes you back to where you were on that day. It summed up the beginning of Al Qaeda through the death of Bin Laden. There were several rooms with audio recordings of first responders, survivors and those unfortunate souls on United 93 (this one made me cry). I’d suggest an early arrival to get around the crowds. There were kids with families and a few field trips attending the same day - I’m not sure it’s for kids under 16 not only because of the nature but many of them didn’t understand the reason for the memorial and were horse playing (because they’re kids).
Visiting the 9/11 Museum...
Joyce C,May 2, 2026
- Review from Viator
5.00Visiting the 9/11 Museum was an experience I will never forget. The artifacts, videos, pictures, displays were so thoughtful and the focus on the victims was well done
A must do when in New York!
Tayloj35,May 1, 2026
- Review from Tripadvisor
5.00This visit and tour was the first thing we did when visiting New York for the first time last week. It’s accessible by foot from Times Square. It a long one hour 15 min walk so you can also get the subway and get off at The Occular (basically a nice indoor Westfield shopping centre at Ground zero) The tour guide really brought the experience to life and the tour as you can imagine was very moving at times. But great to be there to honour the victims and hear their stories and see all the artifacts from the event including the fire trucks. A must do whilst in the city. It does have a cafe inside the museum however much better food can be found next door at the Occulus shopping centre
A must see
W3414HGchrisf,May 1, 2026
- Review from Tripadvisor
5.00Great experience. Skip the headset tour expense. Don’t need it.
Sobering
reviewer231231,Apr 30, 2026
- Review from Tripadvisor
5.00An excellent museum & memorial. It is large inside, so I would recommend allowing 2-3 hours at least. They do let a lot of people inside which can sometimes make it difficult to read everything, so allow extra time for that
From US$36.00
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Operated by National September 11 Memorial & Museum