2 hours
Mobile ticket
The 9/11 Memorial Museum in Lower Manhattan preserves the history of the attacks on the World Trade Center, and documents the significance of those events through building remnants, personal artifacts, first-person accounts and multimedia displays. With this admission ticket, take a self-guided tour of the museum's memorial exhibition and 3-part historical exhibition, which commemorates the 2,983 people who were killed, honors those who risked their lives to save others, and reflects on the courage and compassion shown in the aftermath.
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Children ages 6 and under are free
All visitors will be screened by airport-style security
No re-entry is allowed after exiting the building
Photography is permitted for private, non-commercial use only
Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
The use of cell phones for conversation is prohibited in exhibition spaces and theater
For a full refund, cancel at least 24 hours before the scheduled departure time.
Timed Admission Ticket to the 9/11 Memorial Museum
Food and drinks
5,884 reviews
Total reviews and rating from Viator & Tripadvisor
Whitney M,
May 31, 2025
- Viator
Very easy process to get time entrance ticket. Last time we did an audio tour and if it’s your first , i would recommend
Darlene D,
May 31, 2025
- Viator
Tickets assisted in avoiding the longer lines, also guaranteed we would get in if we were on time. museum is a must see to honor those lost on 9/11
Aaliyah,
May 31, 2025
- Viator
I love how eye opening it was, However it’s sooo crowded! I wish the times to enter were a little more spaced out so everyone can truly get around in the rooms and see and read everything :(
Joanna E,
May 31, 2025
- Viator
Felt emotional when we arrived on site as I can remember the event so well. The museum was interesting and emotional. I did miss out some sections as too upsetting but there was opportunity to see photos of those that lost their lives and a film about the events unfolding. There were the remains of steel supports and also a fire truck. A place to visit once on a trip to New York.
Andrea P,
May 31, 2025
- Viator
What a great place to visit and pay respects to the many people that 9/11 affected. The museum layout and artifacts displayed is a tribute to how strong this nation is, I could have spent all day here.
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Operated by National September 11 Memorial & Museum