9/11 Memorial Museum Admission Ticket
Overview
2 hours
Mobile ticket
The 9/11 Memorial Museum in Lower Manhattan preserves the history of the attacks on the World Trade Center, and documents the significance of those events through building remnants, personal artifacts, first-person accounts and multimedia displays. With this admission ticket, take a self-guided tour of the museum's memorial exhibition and 3-part historical exhibition, which commemorates the 2,983 people who were killed, honors those who risked their lives to save others, and reflects on the courage and compassion shown in the aftermath.
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Children ages 6 and under are free
All visitors will be screened by airport-style security
No re-entry is allowed after exiting the building
Photography is permitted for private, non-commercial use only
Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
The use of cell phones for conversation is prohibited in exhibition spaces and theater
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
What To Expect
The National 9/11 Memorial & Museum
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.
What‘s Included
Timed Admission Ticket to the 9/11 Memorial Museum
Food and drinks
Meeting points
The National 9/11 Memorial & Museum
180 Greenwich St, World Trade Center New York City United States
End points
This activity ends back at the meeting point.
Options
Admission Ticket
Reviews
6,392 reviews
Total reviews and rating from Viator & Tripadvisor
I little hard to follow...
Yvonne P,Mar 7, 2026
- Review from Viator
4.00I little hard to follow the path at times with self tour. Maybe add some arrows on the floor to assist in a couple areas.
The best place to visit in NYC
Tim B,Mar 5, 2026
- Review from Tripadvisor
5.00Fabulous from start to finish. You can understand why there is a small charge made for your visit. Beautifully presented, well maintained and full of exhibits. This was my second visit in 3 years and certainly won’t be my last. It brings the whole thing to life in how the story has been pieced together.
The entire experience was...
Lana M,Mar 5, 2026
- Review from Viator
5.00The entire experience was very informative about what happened on 9/11 so future generations can know what happened! I would highly recommend to others to come and experience it!
Immersive, moving and informative
Susan S,Mar 2, 2026
- Review from Viator
5.00Like many people, I recall exactly when the 1st Tower was hit in 2001. We allowed 4 hrs to go thru all 9/11 places (Memorial & Museum, 9/11 Reflecting Pools, Trinity church, One World Ovservatory/). But we took our time in the Museum (3.5 hrs) and still rushed a bit at the end to keep our 2p lunch reservation. Wow! So informative, moving and immersive It brings you along to feel what the victims said & must have felt. Definitely spend the extra $11 for the audio device. Didn't spend extra for personal tour, and chose the self-guided tour (less expensive). Would do the same thing if we could do it again.
It's worth it, even though it's very sad.
A1994A,Mar 1, 2026
- Review from Tripadvisor
5.00It is a place heavy by what it obviously represents, but full of history and memories that remind us that our passage through this world can become shorter at any time. I like to see things in detail, I think one morning is not enough. There is a space dedicated to the families of those who left that day, describing the people and what they liked. It's very sad.
Visit to the 9/11 Memorial
Ana B,Mar 1, 2026
- Review from Viator
5.00The reservations with Viator were fast, easy and affordable. There are no words to express the emotions, in my heart of the memorial. It is beyond words! A must see. I relieved every moment of what I saw in my TV. That terrible day. It takes about 5-6 hours to go through the Memorial if one reads and analyzes every write up! We could not get to the Dove structure exhibition, count on spending most of the day visiting
Learn from experiences past
luketpitchnoir,Feb 27, 2026
- Review from Tripadvisor
5.00Poignant and very informative, taking views from all angles. So much on display and takes you through the full timeline of the tragedy. Pictures can be taken in certain areas and no photography in others, which is very much understandable due to the nature of the museum/exhibit/memoriam. The cost to get in is well worth it and you can spend anywhere between a hour and half to a good 4 hours.
A moving experience
195brentm,Feb 27, 2026
- Review from Tripadvisor
5.00A moving place to visit and all visitors should take the time to come and pay their respects even if they don't visit the museum
Emotional
Nichola B,Feb 22, 2026
- Review from Viator
5.00Such an experience to see everything. The museum w we its headphones was fantastic. So emotional to see and hear everything. 1 million per cent recommend.
Eye opening and non...
Matthew L,Feb 21, 2026
- Review from Viator
5.00Eye opening and non biased. Great to learn about an American history event. I do wish the signs were larger as it was busy but not packed and yet trying to read all the displays was hard with so many heads to view around.
From US$36.00
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Operated by National September 11 Memorial & Museum