9/11 Memorial Museum Admission Ticket

Overview

2 hours

Mobile ticket

The 9/11 Memorial Museum in Lower Manhattan preserves the history of the attacks on the World Trade Center, and documents the significance of those events through building remnants, personal artifacts, first-person accounts and multimedia displays. With this admission ticket, take a self-guided tour of the museum's memorial exhibition and 3-part historical exhibition, which commemorates the 2,983 people who were killed, honors those who risked their lives to save others, and reflects on the courage and compassion shown in the aftermath.

Additional Info

Wheelchair accessible

Infants and small children can ride in a pram or stroller

Service animals allowed

Public transportation options are available nearby

Transportation options are wheelchair accessible

All areas and surfaces are wheelchair accessible

Suitable for all physical fitness levels

Children ages 6 and under are free

All visitors will be screened by airport-style security

No re-entry is allowed after exiting the building

Photography is permitted for private, non-commercial use only

Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room

The use of cell phones for conversation is prohibited in exhibition spaces and theater

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

What To Expect

The National 9/11 Memorial & Museum

Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.

2 hours • Admission Included

What‘s Included

Timed Admission Ticket to the 9/11 Memorial Museum

Food and drinks

Meeting points

The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center New York City United States

End points

This activity ends back at the meeting point.

Options

Admission Ticket

Reviews

4.73

6,353 reviews

Total reviews and rating from Viator & Tripadvisor

5383

595

180

146

A respectfully immersive experience.
Jessica M,,Jan 17, 2026
- Review from Viator
5.00
This museum and memorial is exquisitely curated to respectfully commemorate the events on September 11th. It is a highly immersive experience and a highly emotional experience. I would recommend that everyone visit and respectfully experience this place.
Memorable experience
Michelle L,,Jan 17, 2026
- Review from Viator
5.00
I have been several times over the years and this one, by far, has been the best. There were so many more volunteers to help and explain in detail the different aspects of the museum.
Humbling experience
michaelkP7243RU,,Jan 14, 2026
- Review from Tripadvisor
5.00
A very humbling experience, so sad.
Begging for money
Carolyn R,,Jan 13, 2026
- Review from Viator
4.00
Stop asking for donations!!! We even got asked at the cafe and the store. It was very annoying on top of paying a lot just to get in. Charging more for the ear pieces was ridiculous.
Amazing experience!
267michellef,,Jan 13, 2026
- Review from Tripadvisor
5.00
What a heartbreaking but wonderful experience. It is so hard to think of what everyone went through.
Every American needs to make this trip at least once.
Stephanie F,,Jan 11, 2026
- Review from Viator
5.00
Every American needs to make this trip at least once. It’s a beautiful museum filled with artifacts and art that really capture that unforgettable moment in American history. We will never forget.
911 Memorial
Aurelio V,,Jan 10, 2026
- Review from Viator
5.00
Its an emotional experience. You will hear from family members of those that perished moments before the towers came down. You will see artifacts from the site. All in all it is a must see. Note: You must go without being in a rush.
In Your Face Reality
Luanne B,,Jan 10, 2026
- Review from Viator
5.00
When you see that kind of devastation with your own eyes, it takes the reality of it to a new level. Very poignant! You have to see it at least once.
Excellent. Tasteful done, informative. Would highly recommend
Love2sparkle2019,,Jan 8, 2026
- Review from Tripadvisor
5.00
Wow! Truly an eye opening exhibit. Would recommend to pay respects. It has been done tasteful in memory to all of those involved. I don’t know how they could have made it better. Lots of exhibits and information. Very somber but truly worth the money. Would recommend for educational trips. Easy to navigate. Guide tour audio is extra.
Absolutely Worth It!
Dustin M,,Jan 7, 2026
- Review from Viator
5.00
Although the experience was sad considering that this is a part of America’s history! However, overall, the experience reminded me how heroic the first responders were. RIP to all of those who lost their lives that terrible day.