2 hours
Mobile ticket
The 9/11 Memorial Museum in Lower Manhattan preserves the history of the attacks on the World Trade Center, and documents the significance of those events through building remnants, personal artifacts, first-person accounts and multimedia displays. With this admission ticket, take a self-guided tour of the museum's memorial exhibition and 3-part historical exhibition, which commemorates the 2,983 people who were killed, honors those who risked their lives to save others, and reflects on the courage and compassion shown in the aftermath.
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Children ages 6 and under are free
All visitors will be screened by airport-style security
No re-entry is allowed after exiting the building
Photography is permitted for private, non-commercial use only
Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
The use of cell phones for conversation is prohibited in exhibition spaces and theater
For a full refund, cancel at least 24 hours before the scheduled departure time.
Timed Admission Ticket to the 9/11 Memorial Museum
Food and drinks
The National 9/11 Memorial & Museum
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.
6,114 reviews
Total reviews and rating from Viator & Tripadvisor
Kieran S,
Sep 21, 2025
- Viator
Incredible museum, so many amazing artifacts. Very emotional! Give yourself lots of time. I was there for three hours. Staff were very helpful. I would highly recommend it.
Jennifer S,
Sep 20, 2025
- Viator
Pre purchased tickets allowed us an easy entrance with no waiting. The museum is the perfect balance of honor, memory, and education.
Kathy k,
Sep 20, 2025
- Viator
It is very informative but can be overwhelming. I would not recommend it for younger children. Buy tickets ahead of time.
Jim P,
Sep 20, 2025
- Viator
I was impressed with the extent of documentation that was available. How the museum was under the Reflecting Ponds surprised me.
Steven L,
Sep 19, 2025
- Viator
Very moving stories of the true life events of that day. Great display of artifacts and movies were very thought provoking. Great memorial
Operated by National September 11 Memorial & Museum