2 hours
Mobile ticket
The 9/11 Memorial Museum in Lower Manhattan preserves the history of the attacks on the World Trade Center, and documents the significance of those events through building remnants, personal artifacts, first-person accounts and multimedia displays. With this admission ticket, take a self-guided tour of the museum's memorial exhibition and 3-part historical exhibition, which commemorates the 2,983 people who were killed, honors those who risked their lives to save others, and reflects on the courage and compassion shown in the aftermath.
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Children ages 6 and under are free
All visitors will be screened by airport-style security
No re-entry is allowed after exiting the building
Photography is permitted for private, non-commercial use only
Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
The use of cell phones for conversation is prohibited in exhibition spaces and theater
For a full refund, cancel at least 24 hours before the scheduled departure time.
Timed Admission Ticket to the 9/11 Memorial Museum
Food and drinks
5,845 reviews
Total reviews and rating from Viator & Tripadvisor
David G,
May 9, 2025
- Viator
It is a very moving experience. So much so that it is difficult to consume everything that is included, especially the personal accounts.
Brenda M,
May 8, 2025
- Viator
The museum is amazing and the experience very moving. My only criticism is I didn’t realize the cost of the tour itself was not included in the admission price.
JANICE H,
May 4, 2025
- Viator
The bus was extremely comfortable and it had a bathroom and we took a break halfway on the trip to eat. However, I would’ve liked to have known ahead of time that it was a four hour trip in one way. But overall, the tour guide was extremely knowledgeable and very personable. We even had a little bit of free time but mostly were kept with the group We enjoyed the whole experience.
Amanda H,
May 3, 2025
- Viator
Having a ticket ahead of time saved us time in line. Easy ticket on my phone and got right in. You do have to go through a metal detector. My husband had a tiny wrench they held while inside. We got it back after we left.
Zandra W,
May 1, 2025
- Viator
It was a moving experience. We spent about 3.5 hours there paying attention to every detail. The bravery of the firefighters is remarkable .
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Operated by National September 11 Memorial & Museum