2 hours
Mobile ticket
The 9/11 Memorial Museum in Lower Manhattan preserves the history of the attacks on the World Trade Center, and documents the significance of those events through building remnants, personal artifacts, first-person accounts and multimedia displays. With this admission ticket, take a self-guided tour of the museum's memorial exhibition and 3-part historical exhibition, which commemorates the 2,983 people who were killed, honors those who risked their lives to save others, and reflects on the courage and compassion shown in the aftermath.
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Children ages 6 and under are free
All visitors will be screened by airport-style security
No re-entry is allowed after exiting the building
Photography is permitted for private, non-commercial use only
Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
The use of cell phones for conversation is prohibited in exhibition spaces and theater
For a full refund, cancel at least 24 hours before the scheduled departure time.
Timed Admission Ticket to the 9/11 Memorial Museum
Food and drinks
The National 9/11 Memorial & Museum
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.
5,987 reviews
Total reviews and rating from Viator & Tripadvisor
Maria O,
Jul 23, 2025
- Viator
I would gladly recommend this company to all friends and family great customer service and always answered all questions
Diana H,
Jul 23, 2025
- Viator
We watched the short film at beginning before walking through the exhibits and it was very moving. They have done an excellent job with portraying such a horrific day in history.
Julisa S,
Jul 23, 2025
- Viator
Beautiful museum and very emotional details. Purchasing tickets was quick and straightforward. All staff was helpful and courteous.
VictoriaBella R,
Jul 21, 2025
- Viator
It was a fast purchased and we loved the museum. We were able to jump in line, scan the QR code and enjoy our time there!
Michael R,
Jul 20, 2025
- Viator
Wonderful exhibit, but far too crowded to be pleasant. Not sure they should profit off this, and instead should open to all as an educational opportunity - then crowds would be more well tolerated.
Operated by National September 11 Memorial & Museum