2 hours
Mobile ticket
The 9/11 Memorial Museum in Lower Manhattan preserves the history of the attacks on the World Trade Center, and documents the significance of those events through building remnants, personal artifacts, first-person accounts and multimedia displays. With this admission ticket, take a self-guided tour of the museum's memorial exhibition and 3-part historical exhibition, which commemorates the 2,983 people who were killed, honors those who risked their lives to save others, and reflects on the courage and compassion shown in the aftermath.
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Children ages 6 and under are free
All visitors will be screened by airport-style security
No re-entry is allowed after exiting the building
Photography is permitted for private, non-commercial use only
Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
The use of cell phones for conversation is prohibited in exhibition spaces and theater
For a full refund, cancel at least 24 hours before the scheduled departure time.
Timed Admission Ticket to the 9/11 Memorial Museum
Food and drinks
The National 9/11 Memorial & Museum
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.
5,922 reviews
Total reviews and rating from Viator & Tripadvisor
Rhonda S,
Jun 20, 2025
- Viator
Outstanding experience. I believe everyone needs to be there so they can learn what happened on 9/11. Especially the younger generation who have no idea..
Rose J,
Jun 20, 2025
- Viator
It was very informative and moving. For me it was emotional because I personally knew some people that have perished in it and many that worked to help afterwards.
Debbie H,
Jun 20, 2025
- Viator
Vey humbled. Very appreciative of all the firefighters and first responders. Very well put together and very detailed.
William E,
Jun 19, 2025
- Viator
Very humbling and great experience quite a bit of walking but a lot to see. You need. Minimum or two-three hours.
Thomas R,
Jun 16, 2025
- Viator
The musuem is very nice. It is clean, convenient and plenty of restrooms available. And it brought back so many memories from that day!
Operated by National September 11 Memorial & Museum