9/11 Memorial Museum Admission Ticket
Overview
2 hours
Mobile ticket
The 9/11 Memorial Museum in Lower Manhattan preserves the history of the attacks on the World Trade Center, and documents the significance of those events through building remnants, personal artifacts, first-person accounts and multimedia displays. With this admission ticket, take a self-guided tour of the museum's memorial exhibition and 3-part historical exhibition, which commemorates the 2,983 people who were killed, honors those who risked their lives to save others, and reflects on the courage and compassion shown in the aftermath.
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Children ages 6 and under are free
All visitors will be screened by airport-style security
No re-entry is allowed after exiting the building
Photography is permitted for private, non-commercial use only
Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
The use of cell phones for conversation is prohibited in exhibition spaces and theater
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
What To Expect
The National 9/11 Memorial & Museum
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.
What‘s Included
Timed Admission Ticket to the 9/11 Memorial Museum
Food and drinks
Meeting points
The National 9/11 Memorial & Museum
180 Greenwich St, World Trade Center New York City United States
End points
This activity ends back at the meeting point.
Options
Admission Ticket
Reviews
6,422 reviews
Total reviews and rating from Viator & Tripadvisor
Customer Service grade F!
Kathleen H,Mar 24, 2026
- Review from Viator
1.00If you need help with an existing purchase, forget it! Customer service is virtually nonexistent! Won’t be using Viator again!
Very moving
anng403,Mar 23, 2026
- Review from Tripadvisor
5.00This is a museum focused on incredible sadness that will move most to tears. It was beautifully put together and honors not only those who lost their lives but those who put their lives on the line to rescue others.
Excellent memorial.
Cindy,Mar 23, 2026
- Review from Viator
5.00Emotional, informative, and easy to navigate toward understanding the timeline and tragedy - before, during, and after.
A must-do in NYC
Jennifer G,Mar 23, 2026
- Review from Viator
5.00Moving and emotional experience. Worth every minute of your time. The staff was very helpful while we were there.
Beautifully put together - a must visit
Sophie-Reviews8923,Mar 22, 2026
- Review from Tripadvisor
5.00An incredibly beautifully and sensitively designed memorial and museum. We did the hour-long interior tour, which was a really helpful introduction to the space and gave us some helpful context before we explored further on our own. There is a lot to see, so I'd recommend planning between a half and a full day to experience the memorial and visit the museum.
Sobering and Beautifully Laid Out
Melissa C,Mar 21, 2026
- Review from Viator
5.00This was a very sobering experience. It was one of the first times walking through a museum where I could say that I watched it unfold on T.V. in the 8th grade. My 14 year old daughter did become very emotional. We had to talk about everything after. I really enjoyed taking everything in, and learning things that I never knew before.
Beautifully and...
Lauretta B,Mar 21, 2026
- Review from Viator
5.00Beautifully and tastefully preserved and displayed. I love how all of the victims have been honored.
9/11 exp
Paul R,Mar 21, 2026
- Review from Viator
5.00Very sombre and emotional experience, museum is just incredible and memorials are a great tribute.... A must see in NY
Great museum.
George R,Mar 20, 2026
- Review from Tripadvisor
5.00Sad and angry story but the museum presented and related the events very well. It gave me an understanding of how well we reacted as a Community.
9-11 Memorial
Mary R,Mar 20, 2026
- Review from Viator
5.00This is a beautiful tribute. Very thorough, truthful and told well. Excellent warnings and professionally done.
From US$36.00
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Operated by National September 11 Memorial & Museum