9/11 Memorial Museum Admission Ticket

Overview

2 hours

Mobile ticket

The 9/11 Memorial Museum in Lower Manhattan preserves the history of the attacks on the World Trade Center, and documents the significance of those events through building remnants, personal artifacts, first-person accounts and multimedia displays. With this admission ticket, take a self-guided tour of the museum's memorial exhibition and 3-part historical exhibition, which commemorates the 2,983 people who were killed, honors those who risked their lives to save others, and reflects on the courage and compassion shown in the aftermath.

Additional Info

Wheelchair accessible

Infants and small children can ride in a pram or stroller

Service animals allowed

Public transportation options are available nearby

Transportation options are wheelchair accessible

All areas and surfaces are wheelchair accessible

Suitable for all physical fitness levels

Children ages 6 and under are free

All visitors will be screened by airport-style security

No re-entry is allowed after exiting the building

Photography is permitted for private, non-commercial use only

Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room

The use of cell phones for conversation is prohibited in exhibition spaces and theater

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

What‘s Included

Timed Admission Ticket to the 9/11 Memorial Museum

Food and drinks

Meeting and Pickup

Meeting points

The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center New York City United States

End points

This activity ends back at the meeting point.

What To Expect

The National 9/11 Memorial & Museum

Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.

2 hours • Admission Included

Options

Admission Ticket

Reviews

4.73

6,231 reviews

Total reviews and rating from Viator & Tripadvisor

5272

588

179

143

9/11 Memorial Museum
Richard C,
Nov 13, 2025
- Review from Viator
5.00
Such a solemn visit. There was a quiet and respectful atmosphere. The museum is really well done. It was a little too intense for our 11 year granddaughter so we had her skip the really difficult parts. Our 13 year old granddaughter was able to see the whole museum.
Great experience
Gail H,
Nov 12, 2025
- Review from Viator
5.00
Guided tour was excellent. Wish we had more time to take it all in. The same info is available via plaques near artifacts, but its so much to cover that the guide was helpful in getting the highlights
A must visit in New York
U1498RMandrewp,
Nov 12, 2025
- Review from Tripadvisor
5.00
Great experience would recommend to anybody. You ca spend hours there. Highly recommend the $11 headset aswell. All the small films you can watch are worth the stop and watch and the things recovered from the attack are fascinating
A poignant visit
MCManchester,
Nov 10, 2025
- Review from Tripadvisor
5.00
A very poignant visit to a wonderful memorial. The museum’s huge so you can definitely spend a few hours there if you stop in the cafe too. Although a very sad circumstance to be visiting, it is a must do for you to truly understand the events of that terrible day. The way in which those affected have been remembered is so thoughtful.
Amazing and informative...
Shawn B,
Nov 10, 2025
- Review from Viator
5.00
Amazing and informative experience! A great tribute to those that have lost their lives. It was well put together !!!
911 Museum Visit
Michelle B,
Nov 10, 2025
- Review from Viator
5.00
That they need lots of time to go through!!! A beautiful museum. It is wheelchair friendly……………………..
Highest recommendation possible
Vilma F,
Nov 10, 2025
- Review from Tripadvisor
5.00
Extremely informative tour guide and museum. Our tour guide’s demeanor and tone was solemn and respectful which was most appreciated. The docent was spoke with was equally professional and outstanding in breadth of knowledge and teaching ability.
Great museum
Herve C,
Nov 9, 2025
- Review from Viator
5.00
A must see when in NY city. The museum was amazing and brought back a lot of memories. Take your time.
The museum was SO well...
ALEENA C,
Nov 9, 2025
- Review from Viator
4.00
The museum was SO well done. I would give it 5 stars, but it was way too crowded. I feel like they should not sell as many tickets at one time. It kind of takes away from the experience
Must see in NYC.
Anko L,
Nov 9, 2025
- Review from Tripadvisor
5.00
An absolute must see when you visit New York. Impressive and spacious. Ordering the tickets in advance was a great choice in the right time slot.