What To Expect

What‘s Included

Reviews

• Avoid park during winter

  G1736DBnataliad,,Jan 2, 2026

  - Review from Tripadvisor

  2.00

  We were staying nearby with friends and decided to visit Alton Towers for the day. We bought the “Magical Day” pass, which we understood to be Christmas-themed with shorter opening hours (10am–4pm). What wasn’t clear at all from the website was just how much of the park would be closed. All of the major rollercoasters were shut for winter, which we expected and weren’t too concerned about as we were visiting with young children. However, even several family and child-friendly rides were closed, including Go Jetters and Octonauts, and the David Walliams area. In total, we went on three rides, visited the Sea Life Centre, had a walk around the park, and then left. Paying £84 for tickets felt extremely disappointing for what was available. The website should be clearer about park closures so visitors are properly informed. It honestly felt pointless for the park to be open.

• Very Poor

  James H,,Jan 1, 2026

  - Review from Tripadvisor

  1.00

  Our family traveled over four hours to experience CBeebies Land, filled with excitement and anticipation. Unfortunately, upon arrival, we were met with the disappointing reality that most of the rides were closed, particularly those our three-year-old son was eager to enjoy. None of the rollercoasters or age-appropriate attractions were operational, which left us feeling disheartened. After just two hours in the park, we decided to leave, having made a nine-hour round trip for a visit that didn’t meet our expectations. Given this experience, I can’t recommend visiting CBeebies Land, especially for families with young children.

• Avoid. Disappointment awaits.

  I9167JKlaurar,,Dec 30, 2025

  - Review from Tripadvisor

  1.00

  Booked for Dec 27th, super excited to take our son as he LOVES Hey Duggee. Arrive at 10am after a 3.5 hour drive, get to CBeebies land, which we now will only refer to as CBeebies corner as land is far, far too generous. We looked at each other and said "is this it?" We were greeted by a very, very sad Mr Tumble's sensory garden. Should've been the first warning. Almost everything was closed. Ocatanauts ride- closed, Go Jetters ride -closed, Night garden- closed. Postman Pat ride gone with a Bluey ride for Spring 2026. The Hey Duggee park (the whole reason for the trip) was closed as it was "thawing out" from "ice." This was at 10am, at no point over the next 2 hours were there any staff checking or actively making the site safer. To the eye, there was no ice, the rest of the park was accessible and there were no hazards. Only when asking again at 12pm if there was a predicted opening time we were told someone would need to check and then call a manager to check also, so no there is no timeframe. Another staff member near by reported people are continuing to ask. By this point we had all lost the plot, after aimlessly wandering around a closed park for 2 hours, with nothing to do we decided to leave. I'm not sure if it was eventually reopened but the amount of unhappy parents and children absolutely baffled as to why it was closed should speak volumes and I'm sure there were many complaints. Horrendous experience. A 7.5 hour round trip and paid £66 for my son to run on the AstroTurf in the showtime area. We understand it's off peak but better to close the park and have it unavailable to book rather than deliver a truly shocking experience. Avoid at all costs.

• Santa’s sleepover means reduced park

  jenny9666,,Dec 30, 2025

  - Review from Tripadvisor

  3.00

  Santa’s sleepover means a shut down of most of the rides despite saying CBeebies land and mutiny bay are open. There were no “fast rides” for the kids to go on. Not even octonauts or runaway mine train. Waterpark is the bees knees, can’t fault it. Best time had there! Kids have to be 1.1m to go alone on the slides but can go on parents lap for most stuff. Wouldn’t say the reduced rate even covers the santas sleepover with the amount they shut but luckily, we have a ball wherever we go so kids were fine Lots of parents walking around fuming about it tho and loads of kids shouted at with short fused parents Panto was great. Managed to get dinner down us in 20 mins and make it to the show £3.50 for a bottle of water is extortion though Not suitable for coeliacs as buffet style restaurant meals and no knowledge staff

• Christmas stay? Don't.

  Z3750PYdanl,,Dec 29, 2025

  - Review from Tripadvisor

  2.00

  Let me.begin by saying this wasnt our first christmas family stay. Our first one was great, this one not. We originally booked for the 26th December back in June then had an email in late October saying that we needed to reschedule the visit as the site was closed. Every email says that 1 month before you csn book your meals however it's actually 2 weeks before, however I had to phone up to get the link to book them. CBeebies land was open, great for our 3 year old until you arrive and find out that the octonauts roller coaster is closed, the go jetters ride is closed, the hey duggee park was locked off initially and the in the night garden ride was closed for the first hour. Also the post man pat ride has been ripped out ready for being replaced by the bluey ride arriving in spring. I spoke to the staff but got the same old closed for maintenance for the spring return, they may as well have closed the park it was not worth the visit. Back at the Cbeebies hotel in the entrance the interaction book wasn't working another minor gripe but another gripe none the less. The water park was great however I went to go on the blue tube water slide and it was "(experiencing issues", I waited 20 minutes and then left the queue as it wasn't moving. I went to the outdoor slide and one was closed off so another major queue to entertain. Everything else here was good though so ended the stay on a high note.

• Santa sleepover Dec 22nd

  Vsmith231975,,Dec 27, 2025

  - Review from Tripadvisor

  2.00

  This was our 5th Santa sleepover and unfortunately the last. The cost of the stay has drastically increased and the cut backs massively increased. No longer value for money and lacks atmosphere Previously the agenda was packed. Turn up for mulled wine and hot chocolate, kids given bells on checkin,Santa show in a Teepee or a grotto visit. Staff dressed up and visable everywhere. Xmas markets, lightopia Then choice of where to eat, including the roller coaster restaurant with menu choice. This year the standard was like premier inn. Check in is easier, no direction to find Santa grotto. Same gift of a bear again which is being sold in the gift shops (reduced) less rides and pointless taking a child over 6 as only baby rides open. Our room was nice but both activity packs were already completed by previous occupations so this took the shine off a gift for our child . This should have been checked. Overall nothing to do. Our son was too old for the rides, and zero atmosphere around the park. No magic feeling .The panto was really good but selfish parents letting their kids stand on the chairs to watch. Most disappointed in the meals this year. The main meal buffet style in secret garden. With less choice than a school canteen and luke warm. No table service. Last time it was a sit down 3 course meal. The aim is clear to get u in and out quick. Never seen it so quiet around the bars. Breakfast was the same but hardly any choice and no veggie option. Waterpark was good. Because of lack of activities everyone swarmed to crazy golf. 40 mins to get to the first hole.

• Less rides open this Christmas, obvious cost cutting

  Paul W,,Dec 24, 2025

  - Review from Tripadvisor

  3.00

  Overall decent experience. We visited on the 23rd and stayed the night at CBeebies hotel. We then visited the water park on Christmas Eve. The number of rides this year was smaller than in previous years. The staff also seemed less up beat than in previous years. It was much quieter in people numbers and prices were high. A very small portion of chips is now £4.5 from a street vendor which is poor value for money. The hotel was quiet too with less rooms occupied than usual. The pantomime was excellent and great fun. The product offering has been cut a little to cut costs, such as the food was now buffet for the being meal and at breakfast the bean to cup machine has been removed and swapped with cheap coffee. The water park was excellent as usual but the rest of the park seemed tired, railings for example need painting and the resort seems a little unloved.

• Great experience

  nicolabC5142DP,,Dec 24, 2025

  - Review from Tripadvisor

  5.00

  Fantastic time and such good value for money disappointed that when I tried to use my blue light card the times for activities meant it was impossible. Dinner was lovely panto was really fun. Rooms were nice warm and cosy. We loved it. Shame there are not rooms for families of 5.

• Rubbish

  Companion20358635444,,Dec 23, 2025

  - Review from Tripadvisor

  2.00

  £18 but nothing much to don. 2 hrs and we’re ready to leave . Worst year they’ve ever done for Christmas. Unless they step up it will remain empty !!! We won’t be back . 😡

• Disappointed

  NatashaL1098,,Dec 23, 2025

  - Review from Tripadvisor

  2.00

  Disappointed! We came last year to Alton towers for the Christmas event and was great, but this year the cuts backs!! There was little activity stalls last year where the children would complete them to collect the letters or numbers and then once completed they would get a little tree decoration, this year nothing. When you watch the little panto outside there was food stalls and drink stalls, but again this year nothing. They have all the Christmas decorations up but could do with more character arround the park.

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