What To Expect

What‘s Included

Reviews

• Best UK theme park

  Venture07335775540,Apr 12, 2026

  - Review from Tripadvisor

  5.00

  Amazing this IS the best theme park in the united kingdom however i went at scarefest so it was a little busy but we still got on a lot of rides

  

  

  

  

  

  

• more of a 2 star hotel

  troygI326LB,Apr 12, 2026

  - Review from Tripadvisor

  1.00

  we have been here 9 years ago (we were still a family of 3) and it was an excellent experience (they deserve a 4 star rating) so i was really looking forward to revisit now that we are a family of 4. we came over and stayed the weekend for a couple of nights and it was a nightmare we won’t be coming back ever again. Positive: 1. online check in and room key collection is. i must admit it is an improvement. 2. the water park is still good as before and the queues were managed properly. Negatives: 1. the hallway smelled like damp and there are areas where it smelled like dirty old socks. the smell is really horrendous. 2. the room doesn’t have a landline and a fridge. 3. there is no information book or emergency numbers (usually found in 4 star hotels). the mirror have a sticker with a phone number to call that is supposedly 24/7 hotel guest services but when we dialled the number it isn’t working anymore) 4. no number to call when a problem arises with your room so you need to go to the reception in order to get help. 5. there is no towel rail to dry your towels so you cannot re use your towels and when we requested for a new set of towels the next day to the cleaning staff, they said yes but it hasn’t been given. 6. the heating inside the room isn’t working despite adjusting the thermostat. 7. the breakfast slot is fully booked (there isn’t enough slots for the guests who booked in the hotel) so not all hotel guests can avail their breakfast and when we asked the man desk, the lady told us they can’t do anything (meaning breakfast isn’t guaranteed in this hotel specially if u booked last minute). 8. the hotel is located too far from the theme park and the monorail isn’t working so you need to walk 45mins towards the the theme park. by the time you get to cbeebies land, the kids are already tired and grumpy. 9. 50% of the rides are closed so the theme park ticket isn’t good value for money. 10. the drink refill stations are very limited (not all are open) so refillable cup not good value for money. 11. the hotel itself looks tired and gloomy already. it has lost its touch. 12. the shop has very limited items for sale and the nearest shop is 21mins drive so be sure to bring your essentials before going there.

• Alton Towers with family visiting Cbeebies Land

  Uniqually,Apr 12, 2026

  - Review from Tripadvisor

  5.00

  Excellent family trip!! We went to cbeebies land. Rides were excellent, the environment is clean and well maintained (far better than some others weve visited!) We brought the cbeebies fast track which was great value and worth it. Some queues were 30minutes without these.

  

• Think of paying customers

  A6092YJrachela,Apr 12, 2026

  - Review from Tripadvisor

  3.00

  Well we had a great day out and managed all coasters we wanted but 1 at alton towers yesterday, so we manged 7 rides in total which is better than we thought we would reading people's comments online, be nice if you was on ride after ride, but these days it isnt like that when the parks are packed out. Weve visted alton towers and Thorpe park this april holidays 2026. This year we've noticed the main que been held back (biggest que), not moving when we see the rap que getting emptied to point we see the same people come back round at least 2 times whilst your still stood in main que near front, ridiculous when you've paying customers stood waiting, what happened to equality, every1 been treated same. What makes it worse is we was in costa at alton towers, all waiting patiently for our orders, this fella starts having ago at the young ladies behind till saying he shouldnt have to wait this long (hed only been there 5 mins, at least 17 orders on board n people waiting), thankfully every1 round him said this us what you do in a theme park when its busy, yeh we did see this person happily using his rap pass in the que lines (5 of them) am sorry but line up and wait, every1 else does, its what you do. All im saying is think of all your other customers stood waiting rather than the ones that just keep going round, fast track fair enough theyve paid like every1 else, but just for the rap passes to go round n round is ridiculous when uv a 90 min plus que been held back, happened at both parks may I add.

• Great park,Bad Workers

  Paradise09256785171,Apr 12, 2026

  - Review from Tripadvisor

  4.00

  Just amazing, rides were great, theming was great although on Oblivion, a worker was quite rude to me.We had the handlebars over us and they asked us to put on our belts,I was struggling a bit and saw him helping someone else with their belts,then he came over and said’Oh so seatbelts aren’t important anymore?We’re just gonna go on the ride without a belt are we?(I am also a child,my arms are pretty short)

• Overcrowding, and challenging crowds

  kirstysR2511FZ,Apr 11, 2026

  - Review from Tripadvisor

  2.00

  We booked a stay at Alton Towers Resort and the CBeebies Land Hotel to celebrate our son’s second birthday, expecting a safe, magical experience tailored for young children. Sadly, it turned out to be the complete opposite. From the moment we arrived on Easter Sunday, the park was overwhelmingly crowded to a level that felt unsafe and unmanageable. Queue systems were not being respected, and we witnessed repeated queue skipping and confrontational behaviour between guests. This created a tense and uncomfortable atmosphere throughout the day, which is the last thing you expect at a family-focused resort. What has upset me most is that I was there with my toddler, and instead of feeling excited and relaxed, I felt anxious and on edge. At times, I was genuinely concerned about our safety. We chose the CBeebies Land Hotel specifically because it is marketed as a secure, child-friendly environment. However, I was extremely uneasy to see what appeared to be a lack of control over access. The lanyard system — which is clearly intended as a safety measure — did not seem to be properly enforced, and I witnessed it being misused. As a parent, this completely undermined any sense of security within the hotel. The following day at Splash Landings, the situation escalated further when we were approached in a manner that felt intimidating and were made to feel uncomfortable regarding our access. This was incredibly distressing, especially with a young child present, and completely unacceptable in what should be a safe, family environment. Since returning home, I have seen multiple reports suggesting that this level of disruption over Easter is not uncommon. Had we been made aware of this in advance, we would never have chosen these dates — particularly for such an important occasion. We paid a significant amount of money for this trip, trusting your resort to provide a safe and enjoyable experience for families. Instead, our son’s birthday celebration was overshadowed by stress, discomfort, and genuine concern. I am extremely disappointed and feel let down by the lack of crowd management, security, and communication.

• Our experience was great but appreciate this could easily change!

  Eleanor L,Apr 11, 2026

  - Review from Tripadvisor

  4.00

  We had a great day out at Alton Towers over the Easter holidays. I have read the other reviews and feel in agreement with them and would also been rating 1* if 6 of the big rides were off. You definitely need a fair weather day and the rides to be working for it to work! Which for the price you pay is a bit ridiculous. Our daughters are 10 and 7, both under 1.40 so already slightly restricted but we went there with that understanding and the understanding of some hefty queuing - the girls are old enough to understand this and both don’t have an additional needs. What I’m trying to say is they are very good and it was still quite exhausting and a lot for them on what was considered not a busy day! We got on: Thirteen - 40 (we was close when it just opened I think we got lucky here!) Hex - 25 Pinball Wizard - 60 Wickerman - 60 (Younger one) Bluey - 80 (Painful, I imagine this in rain or sun would be really difficult!) (Older one) Pinball Wizard again - 30 mins They also went on a few bits in the Williams section with 20 mins queues, they went in the park in CBeebies and had a look round the aquarium. We didn’t stop for lunch and ate and snacked whilst queuing. We took a picnic ruck sack and just bought coffees and ice cream to finish the day. I felt the park was clean and the staff were all very friendly and engaging - which stood out for me. Not sure how I felt about the parking and the cost but is what it is. We would come back, I would look forward to coming when the water rides are open and when they are a bit taller to get on some of the bigger thill rides! I think if you’re reading this with youngsters, CBeebies land is worth a visit but honestly save your money get to Sundown or Gulliver’s! Jury is still out for me now my girls are older think I would still probably lean towards Flamingo Land but we will definitely visit again.

• Very busy and many breakdowns but enjoyed day out

  harrybH4754IU,Apr 10, 2026

  - Review from Tripadvisor

  3.00

  I went with my friend, my mum and younger brother and we got to the park 2.5 hours after opening and went on 4 rollercoasters and 2 rides. For how busy it was we were very grateful to get on that in the 5.5 hours we were there. Waited less than advertised for Nemesis and waited 55 minutes more than advertised on Rita. The biggest problem was that TH13TEEN broke down as soon as we sat in the seat, so we had to wait 55 minutes for it to open again and me and my group were in pain stood still for that long, and before it broke down we had already waited an hour. We managed to get on TH13TEEN by 20 past 5 after getting in the queue at 10 past 3. After we got off TH13TEEN we made it to The Smiler and queued 20 minutes less than advertised and got off the ride about 6:30 pm after queuing from 5:40. I love this park because they let you stay in the queue if you have got into it before closing time. Despite long waits and breakdowns it was a fun day out.

• Alton towers Visit

  195judew,Apr 10, 2026

  - Review from Tripadvisor

  4.00

  I came to alton towers and i loved it, The cbeebies land was great but the rides were really great and the rollercoasters were amazing and it was worth our money If you came near the summer you might have more water rides to go on but overall if your looking for a day out alton towers solves it Enjoy!!! Top tip Head there early because the surronding lanes get really busy

  

• Great rides, rubbish queues, questionable prices.

  Jlappy,Apr 10, 2026

  - Review from Tripadvisor

  4.00

  We went as a family of four with 2 small children and mainly spent the time in CBBC’s land. The park was great and rides were brilliant. Bluey and Octonauts were standouts. The queues however, were quite frankly ridiculous. I’m not sure Bluey ever dropped below 90 minutes and Octonauts about 55 minutes. Which for kids aged 5 & 7 takes a lot of the fun and excitement away. Also the pricing was horrendous. £5 for one coffee, £15 for parking, £4.25 for an ice cream. Overall the rides are great, the app is super helpful. Just beware of the queues or be prepared to pay even more to get speedy boarding.

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