What‘s Included

What To Expect

Reviews

• Terrible

  J7021WNpatf,

  Nov 23, 2025

  - Review from Tripadvisor

  1.00

  I have taken tours for over 50 years. This was the worst on ever. First, I received a notice that the tour was cancelled on the day of my departure for Brussels. My sister and I were offered another slightly different tour which I immediately accepted and was denied. I then received another option which I accepted but did not receive verification. Upon arrival at my hotel I tried to call Buendia but their phones were out of order. Finally contacted Viator to verify if I was on a tour. We were on a tour which was primarily Spanish speaking. After being dropped off we took a tour of Antwerp but it was difficult to hear the guide unless you were very near to him making it difficult to enjoy and see the surroundings. We were then given time on our own to roam around. Unfortunately, this was not where we were to meet to return to the bus. The only way we knew how to get to the meeting place was to retract our steps on the walking tour. We thought we allowed ample time but without a map or any directions from the guide we took a few false turns and arrived 8 minutes late. No one was in sight. Based on the previous stop and with 2 groups and 2 guides and from other reviews I doubt anyone did a head count. I tried to call Buendia several times so we could take the train to Ghent and meet up there. Their phones were not working. So, we took the train back to Brussels. Again, I made several attempts to call Buendia to find out when and where the bus would return to Brussels so we could pick up some possessions that were left on the bus. The phones were still out of order. Finally, I tried a text. I did get a response, but they gave me the meeting place in Spanish. After a 2nd message the texts stopped working as well. I requested a partial refund as we were back within the 10- minute allotted time allowed. The situation was greatly exacerbated to the total inability to communicate with anyone. My request for any kind of a refund was denied. I then wrote the parent company did not receive the curtesy of a response. I could have accepted being left in Antwerp as we were late, but the utter lack of communication and the tour itself was extremely unsatisfactory.

• Rich in History; Expertly Guided

  Dapz P,

  Nov 23, 2025

  - Review from Viator

  4.00

  A comfortable and succinct way to explore 2 of Belgium's major cities in one day. A walking tour in each city spanning 1 hour was included in each city that really brought the unique history of each region to life. They were not scared of being open and honest of terrible truths, which was greatly appreciated. Few recommendations were provided on highlights to explore in our free time or local delicacies/ food we should look out for in each city; a little more guidance in these areas would have been great. But I am very happy with the amount of learning and culture we were able to pick up in 1 day of travelling. The guides were very considerate and the long travel was organised superbly.

• Wonderful day trip; two beautiful cities!

  MaryM M,

  Nov 15, 2025

  - Review from Viator

  5.00

  It was a wonderful day with our guide, Julianna! She was very informative - especially about the architecture of both cities - and gave us plenty of recommendations for exploring on our own time. I highly recommend this day trip; it was easy and approachable! Both cities are beautiful and full of festivities in November.

• Antwerp & Ghent

  Darian T,

  Nov 12, 2025

  - Review from Viator

  5.00

  Standing in the Antwerp & Ghent feels like stepping into a living masterpiece — a breathtaking fusion of history, art, and human spirit. Every gilded façade and cobblestone whispers centuries of stories, from guilds and kings to artists and dreamers. Our guide Juli was awesome!

• Beautiful Ghent and Antwerp

  11mohamedf,

  Nov 2, 2025

  - Review from Tripadvisor

  5.00

  It’s a nice day trip to beautiful Ghent and Antwerp, I like the itinerary and the time management of the trip and big thanks to George our tour guide who was a great storyteller about history behind each attraction we visited plus many recommendations and being attentive to all group questions

• Great day trip to Antwerp and Ghent

  7AdamC,

  Oct 12, 2025

  - Review from Tripadvisor

  5.00

  Great day trip to Antwerp and Ghent! -We started at the meeting point at central station. It was very busy, as there was multiple bus tours starting at the same time, you had to find the right person to check in with. My guide had a sign on a stick that she carried all day long. Then waited for the whole group and head to the bus. The bus was full. -The first stop was the Atom display, we stopped near a fountain maybe 1km away from it, so you had a good view. We spent about 10 min here for pictures then back on the bus. -Next stop was downtown Antwerp after about 1 hour drive. We got out, and the guide picked a meeting spot near the bus for later. Then took us on a walking tour of the area, teaching about the buildings and symbols, stories and history. We walked for 1 or 2 hours, and then we were given 1.5 hours on our own to get lunch and explore on our own. The guide mentioned a few places of interest for us to explore and where to get a free city map. -I ate quick lunch, took some videos on go pro of some places we already went, and then visited the castle, and the wooden escalator to the underwater tunnel under river. -We met at meeting spot and got back on the bus and left for Ghent. -In Ghent we got off the bus and walked to the 3 towers. again explaining the history and the buildings around. we walked around past a river, and to the death square, and then again were given 1 hour to explore on our own with some recommendations. -I tried to go to the ghent castle, but it was already at capacity for the Day, but was still letting in people with pre-booked tickets, so maybe book castle tickets in advacne if you want. I then went to the "Dulle Griet" bar, that has a famous tradition of taking a shoe as collateral for one of their large drink types. The shoe is put in a basket on the ceiling. I wanted to go up one of the towers to the observation point, but it took me a long time to find the bar(because i didnt know the name of it at first) and then a line to get in, so i ran out of time before meeting the bus. -We then got on the bus and head back to brussels, drop off at the same location as starting, central station. -The guide was great, i forget her name, but she was very informative, she took care of the group, spoke clearly. She had a headset mic and speaker so we could all hear her. She guided us well all day. -Our group was good, we never had to wait on people, everyone was on time. Overall it was great to spend time in Antwerp and Ghent and learn about the unique things in those citys and the history behind them.

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

• Well-paced Tour with Knowledgeable Guide

  Madeline S,

  Oct 8, 2025

  - Review from Viator

  5.00

  We highly recommend this tour. Diego is professional, knowledgeable, and a wonderful leader. The pace of the day was just right. We even got to see Ruben’s house during our free time.

• Half Day in each city was just right

  Arno B,

  Oct 7, 2025

  - Review from Viator

  5.00

  Spending half day in both Antwerp and Ghent was great plan. Ghent is beautiful town. However seemed like many places were closed during time of the tour. Believe that may be since Ghent is a large student town so local spots open later and cater to them and not us tourists. Just an observation. Still enjoyed the trip. Plenty of activity if stick to the main tourist section.

• Okay, would not go again in a hurry

  ZKSUJ,

  Oct 3, 2025

  - Review from Tripadvisor

  3.00

  A fairly long day exploring Antwerp & Ghent. The tour particularly in Ghent was not helped by the weather but still good to see these places. The guide focused on a lot of historical facts but was not as engaging or as personable as other guides. Overall the guide left a few on the tour quite bored and seemed in a rush during the walking tours. I noticed on a few occasions members of the group who could not walk as fast were left behind as the guide did not wait for the tail of the tour group to catch up, to the point where a few people were verbally not happy about it. As a result, some of the group left part way into the walking tours to explore at their own pace and met us at the meeting point for the bus after

• Beautiful day trip.

  jaimepreciado69,

  Sep 29, 2025

  - Review from Tripadvisor

  5.00

  Great trip and price is fair. Guides were helpful. We will use them again. (A little too big of a group, other than that it was really good)

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