What To Expect

What‘s Included

Reviews

• Treacherous waterfall drop without proper safety equipment

  kimarys2026,Apr 14, 2026

  - Review from Tripadvisor

  1.00

  This a very unprofessional tour with a guide who had no concern for safety and left my children traumatized. They had my 8 and 10 year olds wear life jackets that were way too big for them and didn't have the adults where life jackets at all. There was no preparation that our "water slide" would actually be dropping into a very strong waterwall that sucked you into a torrential whirlpool sucking us under water and making it difficult to come up for air and get out safely. Both the lifejackets came off above my kids heads and the adults were left with no protection at all. After my kids were hysterically crying that they were scared and didn't want to do the second water fall, the guide insisted they do so. We refused and the guide then said he was done being our guide since we didn't listen to instructions. It was the worst travel experience of my life.

• Fun safe and thrills!

  X8219UIjessicac,Apr 13, 2026

  - Review from Tripadvisor

  5.00

  Our guides were very knowledgeable and so helpful. Some of the slides seemed steep but they got everyone through and made us all comfortable. It Was so crowded at first but then we stayed later than everyone else and had it to ourselves. Loved getting chance to do all the things!

• Amazing and well worth the money.

  TheVilles5,Apr 12, 2026

  - Review from Tripadvisor

  5.00

  Nelson was our tour guide and was amazing. He knew so much about local flora and really interesting facts about the rainforest. Communication was easy and the trip was great

  

  

  

  

• False Advertising

  Beatriz V,Apr 3, 2026

  - Review from Viator

  3.00

  Our guide Sebas and he was AMAZING!! It was great, he was very informative, showed where to step and what to expect. The reason why I gave it a 3 stars an not a 5 stars was the false advertising. PARENTS, THIS IS NOT FOR KIDS UNDER 10! I had my 5 and 6 year old because the option we chose the lighter version. The option reads "Quick safety briefing and intro before entering the jungle. Duration: 20 minutes" and then "Begin a scenic 15-minute jungle hike through lush trails filled with tropical plants and wildlife. Reach a hidden natural river pool where you can swim, slide down natural rock formations, and — if you’re up for it — try an optional cliff jump. Relax by the waterfalls, take photos, and enjoy local snacks and water provided by your guide. Duration: 3.5 hours" We did not climb for a grand total of 35 minutes. We climbed up the mountain for 2 miles (2.5 hours) because Sebas told us that this would be a 2 miles climb at the beginning. I asked, is this ok for the kids, he said.. it'll be fine. Parents, I'm talking about steep, sharp, slippery rocks up and down the mountain and cliffs. The other adults and guides had to help bring my kids up and down because it was so hard for them. There were other similar aged kids and those parents struggled as well. The kids had vests but no helmets heaven forbid they would fall. Other tours had helmets except for us. Though I do not regret going to El Yunque, and I loved my guide, this company needs to do better at advertising the truth. I would NEVER have chosen this option for a family with small children.

• Best El Yunque tour guide

  Tina M,Mar 25, 2026

  - Review from Viator

  5.00

  The experience was incredible. Nate was very knowledgeable. Safety was a priority, helping everyone know where to step and jump. Everyone had a great time on the rope swing, slide and doing the big jump! We had an age range from 63 to 9 years old. Would highly recommend Nate and his tour!

• Rugged fun!

  Tourist577819,Mar 25, 2026

  - Review from Tripadvisor

  5.00

  Great excursion! A little more rugged than we anticipated which made it even more awesome. Thanks Ivan for a great day.

• We loved our hike and our...

  Christina R,Mar 17, 2026

  - Review from Viator

  5.00

  We loved our hike and our guide Nate was excellent!!! We chose the caravan option starting in Fajardo, got instructions from Nate, life jackets, and entered the forest! Nate was great at explaining the plants and natural areas. He was also highly skilled and instructive on exactly how and where to walk, how to enter the water falls, and perfect guide for the experience. That water is cold! But such a fun hike!!!

• Amazing Excursion With The Best Tour Guide Mr.Ivan

  582cesarj,Mar 14, 2026

  - Review from Tripadvisor

  5.00

  We had such an amazing experience, Ivan was the best tour guide, he broke down Puerto Rico’s history of el yunque national forest to the tee… It was about a 4hr excursion. But for the admission and atmosphere We highly recommend this experience. Definitely a must do when visiting Puerto Rico. (Make sure to wear good shoes with grip for rocks and hiking)

  

• Need to pay attention to the details of your clients.

  Michael F,Mar 7, 2026

  - Review from Viator

  3.00

  Didn't know who we were meeting at the rendevu point. Would have been helpful to have description of vehicle or something. we were driving around the different parking lots trying to find our guide. We had people a little less experienced who I think could have used more help from the guide. We were advised not to bring anything? I including sunscreen, hiking shoes? we had stood in the sun a long time. the hiking shoes we had would have been better than water shoes.

• Nathan was an amazing...

  Danelle H,Mar 6, 2026

  - Review from Viator

  5.00

  Nathan was an amazing tour guide who’s very knowledgeable about the area. It was an awesome experience and would definitely do it again!

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