Before Arrival: Once your booking is confirmed, our team will proactively monitor your flight in real-time. We track your flight number to ensure we are perfectly synchronized with any schedule changes, ensuring your host is ready when you land, even if your flight is delayed. At the Airport: Meet & Greet: After you land and collect your luggage, proceed to the Arrivals Hall at Batumi International Airport (BUS). Your personal, bilingual host (speaking English and Russian) will be waiting for you, holding a clear sign with your name (or your group leader's name) for easy identification. They will greet you warmly, assist you with your luggage, and provide your exclusive Welcome Package containing a local SIM card, a city map, and bottled water. The Transfer & City Orientation: You will then be escorted to a modern, air-conditioned vehicle where a professional driver will be ready to begin your comfortable journey. This is not just a transfer; it's a guided introduction to Batumi. During the approximately 30-40 minute drive, your host will provide a helpful city orientation, pointing out key landmarks, answering your questions, and offering recommendations to help you get the most out of your stay. The route is a direct transfer to your accommodation in the city center, enhanced by this informative commentary. Drop-off & Ongoing Support: You will be dropped off directly at the door of your hotel or accommodation in Batumi City Center. Your host will ensure you are safely arrived and assist with your luggage one last time. Your experience doesn't end there; you have access to 24/7 post-service support and consultation for any questions or assistance you may need throughout your stay until your departure. Pick-up & No-show Policy: Please be ready at the agreed pick-up point at the specified time. Our tours operate on a strict schedule. If you are not present at the designated time, we will have to proceed without you, and your reservation will be considered a "no-show." No refunds or rescheduling will be offered.