(a) 0 to 1 day / within 24-hrs from the experience start time or failure to board on tour:

● will result in a 100% cancellation fee / full fare forfeiture of the ticket price and not eligible for a refund; or

(b) 2+ days prior to the departure:

● we will refund the full balance paid by you in connection with your booking; or

● flexible date changes – unlimited supply of free date changes available; or

● alternatively, we can issue a credit voucher for the amount paid to travel on another day