What‘s Included

What To Expect

Reviews

• V Bad Service

  foodv624,

  Oct 18, 2025

  - Review from Tripadvisor

  1.00

  Third Class Service Don’t buy ticktes There is nothing Special They want only sell Tickets & don’t let to go Commission is Importent for everyone

• Terrible

  667tasnuvam,

  Sep 23, 2025

  - Review from Tripadvisor

  1.00

  Terrible experience, waiting for the bus in the sun was a complete torture. They say the bus will be coming every 30mins but they were late by at least an hour Everytime. Extremely unreliable service, would never recommend anyone. I wish I read the reviews before paying for the tickets.

• Crap and exhausting - please stay away

  65ozzym,

  Sep 22, 2025

  - Review from Tripadvisor

  1.00

  Pros Staff are friendly (but then again would be given the high ticket price Cons You can't hear the pre recorded audio tour properly as the volume isn't loud enough. Buses are REALLY Infrequent so you end up standing around with family members in the heat for prolonged periods of time No interest in going to alnoor mall Verdict - if you want to waste time and energy take this tour bus. A much better alternative is pay for a cab to Uhud mountain, use the golf buggy shuttle service to Quba.

• Was not worth the price

  566biaa,

  Aug 7, 2025

  - Review from Tripadvisor

  2.00

  I always love to take hop on and off to have best experience of city, so I decided to take one in Madinah, You can buy ticket at Kiosk (cash or credit card) or online ( i got error twice while trying and not sure what will happen later) so buy at the place. They mentioned red and green path but red covered all. Unfortunately no one (at counter or driver) were able to communicate in english. We started our trip at 12:30 pm but as it was last bus of morning, there was no pick up, so bus did not stop at all in any visiting places so in less than hour and 80 riyal/per person later, I was back at my first stop😓… headphones worked fine but not much detail, just some and mainly for shopping promotions. Audio is not ideal for hearing impaired either.

  

  

  

• 392shabanas,

  Jul 25, 2025

  - Review from Tripadvisor

  2.00

  Staff unable to communicate in English. Bus was too hot and the driver wasn’t willing to increase the air conditioning as he said he did not understand what I meant.

• Very Professional, Thank You Walid!

  Christiianita,

  Jul 4, 2025

  - Review from Tripadvisor

  5.00

  Easy to buy a ticket in person at the booth outside of the Sofitel Hotel. Great tour! Buses run on time every 30 minutes. There is an audio/headphone guide in ALL languages. A/C buses, or you can sit on the roof in the wind. Shout out to Walid (thank you so much) who took the time to answer all of my questions and suggest new places to visit.

• Disappointed

  clojoburg,

  May 6, 2025

  - Review from Tripadvisor

  1.00

  This was the worst bus tour i have experienced And i have been on many in Europe and America 1. The bus driver does not speak English 2. Very few places of interest 3. The headphones don’t work properly 4 very little information given on a historic place 5 bus stops for only five minutes at each place Which is ridiculous Would not recommend anyone wasting there money and time going on this bus. Rather go with your local tour guide

• Bus Did Not Even Come

  Linz69,

  Mar 23, 2025

  - Review from Tripadvisor

  1.00

  We only had one day for sightseeing and decided to get tickets to see the main attractions in Madinah at one go but was sorely disappointed. We waited for more than one and a half hours at Al Manahka Square, which is stop 3 in the bus route. This was 3 times longer than the advertised Frequency of 30 minutes. We had to endure repeated touting for tours by the local van drivers while waiting for the City Sightseeing bus that was nowhere to be found. Have written to the company and requested for a refund on the same day - 18 March 2025 - and received a reply asking for more info and a promise to investigate the matter. We are still waiting for the outcome and trust that the company will honour our request. If we had seen the poor reviews beforehand, we would have certainly not book.

  

  

  

  

• Rather dissappointing

  alanwB8177ZL,

  Mar 16, 2025

  - Review from Tripadvisor

  2.00

  We had to wait far too long for a bus that never arrived. The Audio guide was very short on information.. During the day the service was fine however after dark the busses never arrived even though we waited an hour The service is advertised as 24 hour but this seems not True

  

• Not Worth just waist of money !

  786sanc,

  Feb 1, 2025

  - Review from Tripadvisor

  3.00

  I went to Madinah with my mother for omrah and I thought the bus is the best option to explore some historical sites as my mother can’t walk long distance. We took the bus and paid 80 riyals each. The bus was full it was only 3 seats available and two of them the audio was not working. So we decided to hop off at Uhud mountain then went back to the bus station and waited about 15 min for the next bus to come and again the audio was not working. I didn’t have problem with that because I know all the history of this sites but for someone who doesn’t know it’s really disappointing. Also the two buses we went on were poorly maintained. When we arrived at Qubaa mosque we decided to get off to pray at the mosque and at that time we really had enough of the bus and we decided not to hop on again and just went back to our hotel taking the golf cart from Qubaa mosque which costs 10 riyals each. Overall Not worth.

• Load more reviews