What‘s Included

What To Expect

Reviews

• Highlights of Vanuatu

  Vicki S,

  Jun 20, 2025

  - Viator

  4.00

  This tour has a bit of everything that's Vanuatu. It was a great introduction to the island. Our guide was very informative

• Easy day swimming

  Renata J,

  Dec 1, 2024

  - Viator

  5.00

  Guide and driver Justin ever so knowledgeable about Vanuatu's history. Fantastic daytrip. Flexible and chilled

• Awful experience & even worst customer service

  Amy T,

  May 10, 2024

  - Viator

  1.00

  DO NOT BOOK THIS TOUR. The whole thing is a scam, my driver was conducting private tours throughout the day of my tour, he only works for this company on the side. This meant i was left alone for over two and a half hours at lunch so he could drive back into town and conduct his own tours. I was only allowed 20 minutes at Eden on the River because we had to go and pick up his private guests, despite my protest that this was not long enough. I then spent my last hour driving round to different locations picking up and dropping off all of his other guests. Tried to complain online but got nothing from the company as they said i still fulfilled all the activities. Only book this if you want to feel like an unpaid taxi driver for the day. Shocking experience.

• Bad experince with a very poor performance of tourist guide

  Wing L,

  Apr 5, 2024

  - Viator

  3.00

  We had Ana, the tourist guide from Atmosphere Tours, who seems to be a "substitute" for the day. She sat in the front seat of the minibus next to the driver. She talked to the front glass with an whispering voice without a loud speaker. All guests sitting at the back of bus could hardly hear what she was saying. No information on the country and/or places that we were going to visit. The first stop was to visit a primary school but she didn't know that there was no school so there is no visit on Saturday. She only learned it after being told by the school staff after arriving! We returned back to the bus and drove to BLUE LAGOON. Upon arriving, she told us to have a look of BLUE LAGOON for 15 minutes !!! We ask whether we can swim. Her replied incredibly "YES". We challenged her that 15 minutes was not enough for a swim. She then asking us back for how long do we need. Finally we agreed for one hour staying for a swim and exploring the Blue Lagoon. The above confusion was just the beginning.... she has no idea of what were places of stop for the day ! After we told her that next stop should be "Eden on the River" as per Viator's itinerary that we showed her. Her reply was that she needs to call the company to confirm the itinerary of our tour ! What a joke this is! After arriving "EDEN on the River", all guests stepped out of the bus and ANA told us we can go to swim for 15 minutes. We then asked which direction should we walk ? It seems to us that she has absolutely no idea of this place. She looked around and found one of the staff to ask and the staff pointed her to ticket selling area near the entrance. She arrived there before realized that she has to purchase entry tickets for all guest ! After more than 15 minutes confusion and finally she purchased tickets with instruction from the ticketing staff of which direction to walk. We then able to head off to the river and having a dip in one of water hole that the water was running fast with heavy turbulence. After finished the next stop Duty free shopping, the bus driver drove uphill to the nearby suburb, turning into lots of side streets trying to locate the next stop for the "KAVA experience" but FAILED to find the place. After a short conversation between Ana and the driver, the driver dove back to Duty shop and stopped next to an outdoor stalls area that is located only about 20 meters diagonally opposite the Duty Free shop that we had just visited. Ana bought every guest a "shell of KAVA" to taste in one of the stalls here ! All in all, Ana, the tourist guide is a total disaster of this tour experience. I read a lot of good review of Atmosphere Tour by former guests. Unluckily we had a bad experience on this tour. Although I hate to write a bad review but I have no choice this time since the experience of this tour was so bad.

• Badly organised but good sights to see

  TomasZagoda,

  Mar 31, 2024

  - Viator

  4.00

  The tour was very unorganised and our guide often seemed like they didn’t know where we were going, or what we were doing. I was Picked up on time, then waited 40 minutes in a car park for another bus. All the sights you see are good, but I think they tour could be run better, for example spending more than 15mins at Eden rather than 30mins at the duty free gift shop?