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• Disappointed

  Venessa V,Jun 11, 2026

  - Review from Viator

  1.00

  Not great. We arrived (15 mins early) to the meeting point as per the directions indicated on the booking and no one was there. We asked around and a driver for a different tour advised that he “believed” that company we were with meets on the 2nd level of the parkade which was mot indicated in the meetup instructions. We spent 15 minutes in a panic fearful we would miss our (very expensive tour) with people and chaos everywhere. When finally we found the right bus our ticket wasn’t validated and out names not confirmed for the tour. On top of this, we didn’t see everything that was listed on the itinerary either (apes’ den & sky walk were omitted). The guide played a recording on the vans’ audio for most part and wasn’t very engaged I have booked a number of excursions through Viatour and they have all been great but this one was really bad especially considering the high cost.

• Rushed tour. Organised chaos from start to finish. Three short stops. War tunnels alone needed at least 45-60 mins

  debbiebR8961OQ,Jun 10, 2026

  - Review from Tripadvisor

  2.00

  Very rushed and unwelcoming tour

• It is a quick tour, my...

  Pierre P,Jun 10, 2026

  - Review from Viator

  4.00

  It is a quick tour, my wife thought it could be 30 minutes longer to spend more time at the tunnels. I agree, lots to read in the tunnels.

• Great bus trip around the sights of Gibralter

  lester5,Jun 3, 2026

  - Review from Tripadvisor

  5.00

  Recommend by our hotel and arranged through them . A short 15 minute walk from the hotel to the bus station collection point. Angel our tour guide driver was very informative and humorous, the recorded information along the journey was also very good . We stopped at all the attractions and were given time to look around. Inevitably the tour took approximately 2 hours so if you wanted to spend longer at an attraction you may want to arrange a trip with a taxi firm , but this will be more costly I imagine. All in all my wife and I thoroughly enjoyed the trip and particularly Angel and his knowledge and humour making the whole trip informative but light hearted.

• Different experience than the one we booked

  rachelcL2899VY,Jun 3, 2026

  - Review from Tripadvisor

  3.00

  We booked the WWII tunnels, but were bustled into a group that had a ride along the coast up through the nature reserve and then to St Michael's Cave. The bus driver was great and shared interesting insights about Gibraltar, but we never saw the WWII tunnels.

• Great experience and amazing tour guide

  Megan M,Jun 1, 2026

  - Review from Viator

  5.00

  This tour was absolutely amazing. Our tour guide Nicky was super informed, he had grown up in the area and had so many stories to tell. He not only knew the history of the area from a WW2 perspective, he was able to point out things that had changed in the area since his childhood. The monkeys knew him and came over to say hello which let us get a ton of photos both outside st. Michaels cave and at the den which is more like a roadside pull off. Overall I felt like this tour was a great way to see as much as we could in such a short period of time without feeling rushed or like we missed something.

• One hour and 45 minutes rushed tour. Only 20 min in tunnels.

  Doreen K,May 20, 2026

  - Review from Viator

  2.00

  Tour was an estimated 2 hours and 30 minutes (150 minutes) per Viator’s site. Actual tour lasted ONE hour and 45 minutes (105 minutes). This is 30% less time than advertised AND SOLD, yet we were hurried at every stop. We had all of 20 minutes in the tunnels, which is absurdly short, only to arrive back significantly early. If we are going to get 70% of the tour, please credit us for 30% of the price so that (hopefully) some day we can actually tour the tunnels? A huge disappointment.

• Good tour as walking up would have been a no go..

  Sue L,May 15, 2026

  - Review from Tripadvisor

  4.00

  The trip was very good and the guide fun and knowledgeable. The only disappointment...and we knew this....is that it only lasts 2 hours. It doesn't allow for much time to see the caves and tunnels. There was a lot of good information in the WW11 tunnels but not enough time to take it all in.

• Great excursion but...

  John T,May 13, 2026

  - Review from Viator

  4.00

  Great excursion but rushed. 1/2 hour late leaving from bus depot because of lack of buses/ driver. Didn't have any time to eat. Our driver was great at explaining the area .

• Disappointed

  A7002VBpedroa,May 13, 2026

  - Review from Tripadvisor

  3.00

  I was very disappointed with this experience. We booked the Rock Tour + WWII Tunnels through the BuyTickets website. The tour itself covered the advertised locations, but the time allowed at each stop was very limited and felt rushed. The biggest issue was the WWII Tunnels visit. Based on how the rest of the tour operated, we naturally expected the bus to stop for a period of time so visitors could explore the tunnels and then continue the tour together. To our surprise, when we arrived at the entrance, we were informed that anyone wishing to visit the tunnels would have to remain there and make their own way back to the city centre on foot afterwards. At no point during the booking process was it clearly stated that the WWII Tunnels stop was optional, that the bus would not wait, or that returning would require walking back independently. This raises an important question: what exactly is the difference between this tour and the standard Rock Tour? Visiting the WWII Tunnels was especially important for my father, who was a soldier himself. Unfortunately, due to his age, walking all the way back was simply not possible for him. We even considered taking a taxi just to make the visit possible, but we were quoted £10 per person, which felt unreasonable given the situation. Overall, the lack of clear information and communication significantly affected our experience.

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