Guided Tour from Krakow to Auschwitz Birkenau with hotel pick up
Overview
Available languages
7 hours
Mobile ticket
Embark on a profound journey into the harrowing chapters of history with our Auschwitz-Birkenau tour. This comprehensive exploration ensures the memories of the victims are honoured. Enjoy a hassle-free start with a pick-up from your hotel or a set meeting point. With round-trip transportation, entrance fees, and a pre-scheduled entry, you'll avoid long ticket queues. An expert museum guide will lead your group, which ranges from 16 to 30 participants, through the poignant sites of Auschwitz-Birkenau.
Highlights:
•Auschwitz I: See the chilling "Arbeit macht frei" gate, evidence of wartime atrocities, and the remnants of a gas chamber and crematorium.
•Auschwitz II - Birkenau: Explore the Death Gate, initial selection ramp, inmate barracks, and ruins of gas chambers and crematoriums.
Anticipate a concise yet impactful 3-hour tour, enriching your grasp of this significant historical site.
Additional Info
Specialized infant seats are available
Suitable for all physical fitness levels
TRANSPORT: For transportation, we use minibuses and minivans. If you have motion sickness or any other issues related to traveling by car, please inform us in advance. The travel time depends on the weather and road conditions, so it may be extended.
VISIT: The Auschwitz-Birkenau Museum attracts numerous visitors daily. Exploring at your own pace may not be feasible due to the high volume of visitors. It is essential to maintain appropriate and respectful behavior while in the camps. The dress code is smart casual, reflecting the solemnity of the site. Activities such as eating, smoking, and loud behavior are strictly prohibited within the Museum premises.
PICKUP: A few hotels in Krakow are situated in traffic-restricted areas. Your pickup will be arranged from the nearest accessible point, and you will receive notification.
DEPARTURE: Due to the museum's policy, capacity limits within the buildings, and the high number of visitors, the pickup time may be subject to change. We kindly ask for your understanding and suggest avoiding planning other activities on the day, as rescheduling might pose a challenge. We understand that our clients want to explore our city as much as possible, and we strive to provide advance notice regarding the pickup time frame. Typically, around 3-7 days before your visit, we will reach out to everyone, allowing you to plan your day accordingly.
DOCUMENTS: As it is obligatory at the Auschwitz-Birkenau Museum to confirm your personal details, you must provide the full names of all participants when making a reservation. Additionally, please ensure to carry your passport or ID with you, as it may be checked at the museum entrance. Failure to do so may result in denial of entry to the museum.
BAG SIZE: Please be aware that entry to the Auschwitz-Birkenau Museum is not allowed with large bags or backpacks. The maximum permissible size is 30cm x 20cm x 10cm. You can securely leave your bags in your car, which will be locked during your visit.
LUNCH: Lunch is not included in the tour package. There isn't ample time for a regular lunch break between visits to Auschwitz (1st camp) and Birkenau (2nd camp), so it's advisable to bring along a snack or some food to stave off hunger. However, if you prefer a more substantial meal, you can opt to order lunch boxes through us for an additional fee. We'll send you the offer the day before the excursion. Please note that at the parking lot, only vending machines with snacks are available, as the restaurant is currently under construction.
SECURITY: Please be prepared to undergo a security check, similar to airport procedures, before entering the Auschwitz-Birkenau Museum.
WEATHER: Our operations run regardless of weather conditions. You will spend up to 70% of your time outdoors, particularly at Auschwitz II-Birkenau. Therefore, we advise you to dress accordingly for the weather and bring water, especially on sunny days.
CHILDREN: Children must be accompanied by an adult, and infant seats are available for younger children. Due to the potentially traumatic nature of the visit to the Auschwitz-Birkenau Museum, we recommend that visitors be at least 13 years old.
PICTURES: Visitors are generally permitted to take photographs, with a few exceptions clearly indicated. However, taking photos inside buildings using flash is strictly prohibited.
CONTACT: We confirm all tours via messaging apps such as WhatsApp, Viber, Signal, and Telegram. According to us and our clients, this is the most convenient form of communication. If you don't use any of them, don't worry, we'll send you an email. Emails are sent through the system, so please also check your spam folder to ensure you don't miss our message.
GROUP: The group is of the standard size recommended by the museum, typically ranging between 16 and 30 people.
There is a lot of walking in the museum. It is not recommended for people with mobility issues.
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
What To Expect
Krakow
Your trip to Auschwitz will start with picking up from a previously determined place in Krakow from a hotel or apartment or from our meeting point. The journey from Krakow to Auschwitz takes about 1,5 hour. Information about your pick up time you will get one day before the trip.
Panstwowe Muzeum Auschwitz-Birkenau
When you arrive at Auschwitz, you will meet your guide. Together you will enter the museum and in less than 2 hours of walking he will show you one of the darkest places from the World War II. During your visit to this place you will see: the gate "Arbeit mach frei", the last one gas chamber that survived and a lot of exhibitions with photos and remains of prisoners
What‘s Included
Visiting the camp Auschwitz I with a licensed English-speaking guide
Drop off in your hotel or any place in Krakow City Centre(If you choose the option "Hotel pick up")
English-speaking driver
Visiting the camp Auschwitz II Birkenau with a licensed English-speaking guide
Pick up from your hotel/apartament/hostel in Krakow(If you choose the option "Hotel pick up" )
Tickets(Entry tickets are booked in advance, so you don't need to wait in line at the ticket office)
Transportation by air-conditioned minivan or minibus
Lunch
Gratuities
Pickup points
Select a pickup point
Options
English tour- Hotel pick up
Hotel pick included
Inclusions:: Certified Auschwitz & Birkenau guide (museum employee), shared group in museum and transportation
Duration: 7 hours: 3 hours of sightseeing and 1 hour 20 minutes drive each way
Trip plan: 1-4 hotel pick up, 1 hour 20 minutes drive, 3 hours sightseeing, return and drop off in requested location in City Centre
Vehicle type: Minivan, minibus
Pickup included
Reviews
280 reviews
Total reviews and rating from Viator & Tripadvisor
This was a small-group...
Jen P,Apr 3, 2026
- Review from Viator
5.00This was a small-group tour of a nice size, 14 people in total. Communication from Adam was efficient and we were sent reminders and pickup instructions by email and WhatsApp up to the day before the tour. Our driver, Dorota, arrived at the hotel promptly at the given time. Overall a very good tour but it felt a little rushed - we were given only 15 minutes to swallow our lunch (pre-ordered packed lunches) before being driven from Auschwitz I to Auschwitz-Birkenau. I think 30-45 minutes break for lunch and a restroom stop would have been better. But other than being tight on break time, everything else was good. The tour coordinator Adam was very responsive to emails and WhatsApp messages. The driver Dorota was friendly and helpful. It was at times a bit difficult to understand the local guide inside Auschwitz but she did her best.
Shame about the tour operator.
Lee P,Mar 31, 2026
- Review from Viator
1.00You should definitely visit Auschwitz but I would definitely recommend a different tour operator. Our guide turned up half an hour late so we were stood in a car park in the rain for 50 minutes. He them proceeded to rush through the tour as "we started late". I did ask him at one point to wait for everyone to catch him up before starting to talk about stuff but he said no. The tickets were disorganised with members of the group not getting tickets on the first go. The communication on where and when to meet didn't really exist and we were left trying to figure things out. And then we were dropped off somewhere near our hotel and left up find our own way home in the rain. Would not recommend and expected much more!
Humbling experience but a must when in Poland
Culture64487361411,Mar 29, 2026
- Review from Tripadvisor
5.00A humbling experience but a must to visit, Kuba our driver was lovely and very friendly and helpful, Casper our guide was great, very knowledgeable and informative Cannot recommend this trip high enough
Everything was...
Judith O,Mar 25, 2026
- Review from Viator
5.00Everything was exceptionally organized! Iza is an awesome driver, very friendly, professional and has great attention to detail! Thomas, our guide, was extremely knowledgeable and exceeded all of our expectations. Our lunch bags were wonderful. Sandwiches were tasty. Thank you for offering the lunch service for a small price! Nothing could be improved! It was a very impactful and thought provoking day. Thank you all. ❤️
An experience to remember
Michelle H,Mar 17, 2026
- Review from Viator
5.00What an experience! I was fully aware of all the history of Auschwitz but actually being there was so different. Knowing I was standing where those poor souls had was just surreal. The emotions didn’t hit me until after. But if you are interested in your history I would highly recommend a visit! Regarding transport, we were picked up at our hotel. Our driver was lovely, ringing in the morning to make sure I had the right time. I ordered a packed lunch through Viator and I was given so much I couldn’t finish it, well worth doing (especially as queues for cafe were so long and you only get a short time before going to the second camp).
Worthwhile Tour
STUART O,Mar 15, 2026
- Review from Viator
5.00Excellent transport .Our guide Martin Kennedy I think we were very lucky to have him ,Tour not rushed ,recommend the packed lunch,a very sobering experience
Excellent trip. Very sad...
Julie P,Mar 14, 2026
- Review from Viator
5.00Excellent trip. Very sad and poignant but is an absolute must. Lots of walking but all done at steady pace. The driver was early picking us up which was good. He was very friendly and explained everything that would happen through the day. Lunch can be provided at extra cost if you want it but we just took our own. Overall an excellent (although tiring) day. I’m glad we did the Auchwitz and Salt Mines trips on different days as it would be far too much in one day.
I can only describe this...
Adrian C,Mar 13, 2026
- Review from Viator
5.00I can only describe this experience as brilliant. We booked before we left the UK. The company were very professional and communicated with us leaving us with no doubt about where we needed to be at any set time. They even sent me a street view picture of where we were to be picked up and a picture of our transport. The minibus was modern and comfortable and nicely driven by Michael. Overall we were very satisfied with our experience and was certainly value for money. 10/10
experience that will stay with you for ever
Hayley H,Mar 5, 2026
- Review from Viator
5.00This is one of the trips that people need to go and experience it’s a great day in one sense but also sad of what happened at the horrible time of people’s life the experience will stay with you for a lifetime
A first class tour
James O,Mar 2, 2026
- Review from Tripadvisor
5.00From start to finish this was a first class tour. The company are a pleasure to deal with and provide updates via WhatsApp throughout. Any questions I had were answered quickly and nothing was too much trouble. I have to give a special thanks to Konrad our driver who was extremely helpful, knowledgeable and explained everything we needed to know prior to arrival at the tour. Once in the tour the guide was extremely knowledgeable and made the tour very worthwhile. I would recommend taking advantage of the lunchbox offered by the company as it was definitely needed during the long walks. This is an experience that will live with me forever. Thank you
From €55.00
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