What To Expect

What‘s Included

Reviews

• Give yourself a break while traveling

  Daydream66912390714,,Feb 18, 2026

  - Review from Tripadvisor

  5.00

  Lovely relaxed lounge, private with views of the runway. Multiple entrance discounts when you download the app. Nice fresh buffet, wine and beer included. Massage chair, showers accessable for all airlines

• Great staff and stop

  730gibranh,,Feb 15, 2026

  - Review from Tripadvisor

  5.00

  Great Staff and great lounge. Really appreciate Haitham who traced me all the way to my gate after I left my passport in the lounge. Thank you so much Haitham and the offer all staff. Great stop for a short layover Again thank you Haitham

• Comfortable and good reception

  Pioneer42083671721,,Feb 12, 2026

  - Review from Tripadvisor

  4.00

  Comfortable space, very good Thai cuisine lunch! But we lack more diversity from sweets or salty snacks. Amanda who welcomed us at the lounge check-in was very receptive and friendly, and we were happy when we saw that she was Brazilian like us and we spoke in Portuguese briefly :)

• plaza premium lounge Helsinki- bad coffee...

  piritab,,Feb 8, 2026

  - Review from Tripadvisor

  4.00

  The Plaza Premium Lounge is great however considering it is in Finland the coffee machine is not upto Finnish standardi in my opion. Coffee drinking nation knows it's coffee- hot, strong and tasty. R -kioski sells better coffee.

• Great lounge in Helsinki

  winterapi,,Jan 15, 2026

  - Review from Tripadvisor

  5.00

  José was super friendly and gave us the best service!! Thank you so much!! The lunge was perfect for our 2 hs stop. The food and the ambient are amazing!

  

• Excellent VIP

  V8068NUcarolinap,,Jan 15, 2026

  - Review from Tripadvisor

  5.00

  Attention to the place is impeccable! Good atmosphere, good quality of food, comfortable seats. Thank you Jose Cruz for your kindness! Excellent service!

• Exceptional service

  darwincheryllv,,Jan 9, 2026

  - Review from Tripadvisor

  5.00

  We arrived from London around 10:45 PM and headed straight to Plaza Premium Lounge as it was the only lounge open until midnight. We got there at about 11:00 PM, knowing the kitchen and bar would be closing in just 30 minutes. Despite the late hour and limited time, Chef Allan was absolutely wonderful—pleasant, friendly, and truly welcoming. The available food included rice, noodles, and beef kebabs (similar to beef bulgogi), which was comforting after a long flight. What really stood out, though, was Chef Allan going above and beyond by serving us panna cotta- plain and mango that wasn’t even on buffett. He also kindly offered to get us more beer if we wanted, even with closing time approaching. The draft beer - Karju which he recommended is a loca beer which deserves a separate ⭐️⭐️⭐️⭐️⭐️review !!!! His generosity and warm hospitality made a huge difference and turned a late-night stop into a memorable experience. Chef Allan is a true asset to Lounge Premium and deserves recognition for his outstanding service. #PriorityPass from Chase is a Win!

• Hot choco for the kids

  VictorP163,,Jan 7, 2026

  - Review from Tripadvisor

  5.00

  We were stranded as a family due to a snowstorm. Being warmly welcomed by Praise was a wonderful, almost homey experience. She even made the kids hot choco! Praise turned a frown into a smile for all of us 🫶

• Great reprieve in an unfortunate situation

  ilzr2024,,Jan 1, 2026

  - Review from Tripadvisor

  5.00

  Our flight was unfortunately cancelled and had to be rescheduled for 7 hours later…but the flight lounge was a marvellous experience to pass the time. The food is excellent and the facilities are clean and comfortable. Praise was a wonderful help to both of us and worked extremely hard at both the desk and in the lounge’s general maintenance. She ensures we were comfortable the entire time from very early hours.

• Rise and shine - early morning in the lounge

  460harris,,Dec 23, 2025

  - Review from Tripadvisor

  5.00

  Early morning experience, at 6 am from suffering a badly slept night to a wonderful dawn to a new day. Thaks to a good breakfast and wonderful Praise who took very good care of us!

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