Hong Kong International Airport Plaza Premium Lounge Access
Overview
Mobile ticket
While heightened hygienic measures and social distancing are implemented throughout the lounge, in-lounge dining can be safe and seamless as never before. With the state-of-the-art Smart Order, the contactless food ordering service, you can self-order main dishes from the app menu by scanning a QR code right at the chosen seat, without walking around for food pickup and avoid queuing or waiting at the food counter. Sit back and relax, without leaving your seat or luggage unattended, and have our servers deliver your ordered dishes directly to your seat in a timely manner.
Don't forget to try our signature Hong Kong-style fish ball noodle soup and use your Smart Traveller app to redeem our signature premium XO sauce.
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Suitable for all physical fitness levels
The Plaza Premium Lounge has locations in the restricted area of the departures level of the airport. For these locations, you must pass through security and immigration prior to gaining access to the lounge; an on-going boarding pass MUST be presented by all passengers before entering any of the lounges.
Please note: this service does not include use of any private resting areas
OPENING HOURS: Please visit Plaza Premium Lounge website for details.
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
What‘s Included
Non-alcoholic drinks
Comfortable seating area
Wi-Fi access
Buffet with hot and cold food options
Use of shower facilities
International TV channels, newspapers, magazines, and flight information
Alcoholic beverages (available to purchase)
Private resting areas / premium suites
Personal expenses
What To Expect
**Important Note*** With effect from 15th November 2021, Hong Kong International Airport will be segregated into two zones. Green Zone – Gate 5-24. Designated for Mainland China Flights. Orange Zone – Gate 25-71. Designated for International Flights. The revised operating hours of Plaza Premium Lounges: Plaza Premium Lounge (Near Gate 1, Departures) 0800-1600 daily Green Zone Plaza Premium Lounge (Near Gate 60, Departures) 0800-2330 daily Orange Zone Plaza Premium Lounge (Near Gate 35, Departures) 2300-0800 daily Orange Zone However, Plaza premium First is Temporarily closed until further notice . Please also note the below measurement will be in place • Social distancing within our lounges • Removal of buffet bars, and switch to digital food ordering of hot food (breakfast/soups/pastas/noodles, etc) and served to customers, individually wrapped fruits/sandwiches, packed salad/cereals/cheese etc • Canned beverages, coffee/tea in disposal cups Escape the hectic airport atmosphere and head to the Plaza Premium Lounge at Hong Kong International Airport. After arriving in Hong Kong, enjoy high-quality service, relaxation and comfort in the lounge. Depending on your needs, choose from three, six or 12 hours of relaxation in the lounge facilities. The lounge operates 24 hours per day, and provides amenities and services to ease your fatigue after a long day of travel. Restore your body and revitalize your senses in preparation for your next destination. The lounge provides superior service to meet the demands of all travelers, and provides a hassle-free transit from Hong Kong to any destination. Service and Facilities: • Hot food, sandwiches, cookies • Freshly brewed coffee, tea, espresso and cappuccinos • Comfortable seating area • International newspapers and magazines • International TV channels • Shower with amenities • Free wireless internet access • Free local calls • Flight informationPlease note: The Plaza Premium Lounge has several locations through the airport. For locations in the restricted area of the airport, you must pass through security and immigration prior to gaining access to these lounges; an on-going boarding pass MUST be presented by all passengers before entering any of the lounges. A boarding pass is still required for entry into locations in the non-restricted areas of the airport. Click on "View Additional Info" for lounge locations.
Options
3-Hour Pass PPL
3 hours access to lounge facility at the Hong Kong Plaza Premium Lounge (private sleeping area not included) Gate60 closed
6-hours Lounge pass at HKG PPF
6-hours pass at Plaza Premium First at Hong Kong International Airport (Restricted area - Departure Level near Gate 1)
12-hours Loung pass at HKG PPF
12-hours pass at Plaza Premium First at Hong Kong International Airport (Restricted area - Departure Level near Gate 1)
6-Hour Pass PPL
6-Hour Pass PPL: 6 hours of access to lounge facility at the Hong Kong Plaza Premium Lounge (private sleeping area not included) Gate60 closed
3 hr Lounge Pass HKG PPF
3-hours pass at Plaza Premium First at Hong Kong International Airport (Restricted area - Departure Level near Gate 1)
Reviews
778 reviews
Total reviews and rating from Viator & Tripadvisor
a good place to rest
971wangd,
Nov 14, 2025
- Review from Tripadvisor
5.00bob非常好，服务特别热情，非常健谈，nice food handsome Bob he is a good man 餐厅不错，服务也不错，服务员也很友善，小朋友还是很喜欢这个餐厅的* 下次有机会再来，香港不错* happy day
Very disappointing. Avoid like the plaque
Bernandlorr,
Oct 27, 2025
- Review from Tripadvisor
1.00Thanks for sharing your experience — here’s a polished version of your review that keeps your tone honest and direct while improving clarity and flow: --- Disappointing Airport Lounge Experience — Avoid at All Costs After spending five nights in Hong Kong — a city we lived in 45 years ago — we were en route to Bangkok and decided to use the airport lounge. Having traveled extensively and experienced many lounges around the world, we can honestly say this was the worst lounge experience we've ever encountered. Far from relaxing, the lounge was uncomfortable and chaotic: - The air-conditioning was not working, making the space stuffy and unpleasant. - Despite advertising airport views, there were no windows at all. - The food counter was overcrowded and manic, adding to the stress. - Western food options were extremely limited: toast (with a toaster that only browns one side) and unbranded cornflakes. - The only fruit available was chopped watermelon — no variety whatsoever. Do yourself a favor: skip this lounge. Find a decent coffee or food outlet with actual views and save yourself a fortune. --- Would you like help posting this to a review site or tailoring it for a specific platform like Google Reviews or TripAdvisor?
Staff at Plaza premium
Curious01014877534,
Oct 22, 2025
- Review from Tripadvisor
5.00Bob Sidhwani is the best one staff in my experience, I just took my flight form HKG to DPS. It my best experience in HKG airport
Dreadful.
Roam12340702539,
Oct 19, 2025
- Review from Tripadvisor
1.00Dreadful. Overcrowded, no seats, hot and humid, no windows. Poor food choice, badly presented. I left and sat in the main airport area which was far better.
A welcome retreat from airport traffic
Alfie1012,
Oct 16, 2025
- Review from Tripadvisor
5.00Great service by Angie and Peter in dining area. Food was really good, what a change from airport cafes. All staff were accommodating. Would recommend if having a long layover. Ours was 9 hours so it was perfect.
Excellent service
David R,
Oct 13, 2025
- Review from Viator
5.00Book a shower on arrival in the lounge. Otherwise it might be difficult to obtain one at the time you require
Game changer for jet lag!
robbiebA6500TG,
Oct 7, 2025
- Review from Tripadvisor
5.00Had a great visit in the lounge today 100625 I walked up and met Bably. Very impressive customer service. She got me all set up no issues , Guzman was very attentive to my needs aswell I drank, showered, ate and met some great folk. I work in the CS industry and your company is very lucky having these two looking out for your business. 5 out of 5 I'll be back in Nov on my return flight. You got 2 good ones there! Thank you, it was a game changer for my vacation Thanks again! Robbie
Thanks to Bob Sidhwani
Sightseer24235344223,
Sep 12, 2025
- Review from Tripadvisor
5.00Excellent experience with Mr. Bob Sidhwani . He is amazing person to talk to . He helped me a lot in the night hours when my flight got delayed by few hrs.
Not a very good experience
James B,
Aug 30, 2025
- Review from Tripadvisor
2.00Overall it is like a food court restaurant with a few arm chairs. We couldn’t handle sitting in the lounge chair area as it was extremely hot. Place overfilled with a fair wait to get a table or lounge chair. No Champaign, very limited beverage choice. Food also very limited. Cost HKD $250 to have a shower. Not impressed at all.
Great service by the Plaza premium team Especially Bob
BernardQuek,
Aug 27, 2025
- Review from Tripadvisor
5.00Mr Bob had make my overnight stay at the Lounge a fantastic one. He is very professional in handling his job and assisted me in every way possible! Thank u very much!Bob
From HK$563.00
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