Go City London Explorer Pass: 2-7 Things To do including Shard

Name: Go City London Explorer Pass: 2-7 Things To do including Shard
Price: 59 GBP
Availability: InStock
Rating: 3.33 (157 reviews)

Overview

Mobile ticket

Save up to 50%* on top London attractions with the London Explorer Pass, a sightseeing credits package that lets you redeem credits and gain entrance to your choice of attractions. 1 credit = 1 attraction visit. Get a pass with two, three, four, five, six or seven attraction credits and choose where to redeem your Explorer credits from a list of London’s most popular things to do like Tower of London, The View from the Shard, Big Bus Tours, City Cruises Thames River Pass and more.

• Save up to 50% compared to buying individual tickets for each attraction

• Browse the Go City app before you go, to check hours of operation, entry requirements, and tips

• Valid for 1 year from purchase date until first use. After that your pass is valid for 30 days, or until you redeem all your remaining credits

• Use on your mobile device with the Go City app or print at home

*Savings based on sample itineraries on the Go City website.

Additional Info

Public transportation options are available nearby

Suitable for all physical fitness levels

Your London Explorer Pass will be available immediately upon order confirmation. Hit “Get ticket” to update your email and sync your pass in the Go City app

Refer to the Go City app or digital guidebook for the most up-to-date list of attractions. Included attractions are subject to change and each attraction can only be visited once

Please note: Some activities require reservations. Use the Go City app to plan your itinerary and reserve where necessary to avoid disappointment

London Explorer Passes are valid for 1 year from date of purchase, it is then activated upon your first attraction visit and remains valid for 30 days

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

What To Expect

Tower of London

As one of London’s most famous sights, this imposing fortress sits proudly on the banks of the Thames in the historic heart of the city. This striking UNESCO World Heritage Site was built under the instruction of William the Conqueror in 1066 to demonstrate the power of the Normans following successful battle on English shores.

1 hour • Admission Included

The View from The Shard

London's highest viewing platform is simply a must-visit. Please note: This activity requires advanced reservations. You can only book daytime visits with your pass, the last available slot to book is 5:15PM. Your pass includes indoor viewing gallery and the open-air Skydeck on the 72nd floor, a panoramic guide and four digital photos.

2 hours • Admission Included

What‘s Included

One digital credits package to use for entry to all chosen attractions

Go City app - everything you need to plan your trip to each attraction (also available as PDF guide)

Entry to 2-7 of the 90+ top attractions, tours or activities available on the Go City app

Ability to visit your chosen attractions up to 30 days from first attraction visit

Transportation to/from attractions

Food & Drink unless stated

Gratuities

Some attractions may offer additional ticket upgrades available directly at the attraction

Options

4-Choice Pass

4 attraction credits: Exchange your credits for admission to any 4 attractions or tours. Use for 30 days from first attraction visit.

6-Choice Pass

6 attraction credits: Exchange your credits for admission to any 6 attractions or tours. Use for 30 days from first attraction visit.

2-Choice Pass

2 attraction credits: Exchange your credits for admission to any 2 attractions or tours. Use for 30 days from first attraction visit.

5-Choice Pass

5 attraction credits: Exchange your credits for admission to any 5 attractions or tours. Use for 30 days from first attraction visit.

7-Choice Pass

Choose 7 Attractions: Valid for admission to any 7 attractions or tours. Use for 30 days from first attraction visit.

3-Choice Pass

3 attraction credits: Exchange your credits for admission to any 3 attractions or tours. Use for 30 days from first attraction visit.

Reviews

3.33

157 reviews

Total reviews and rating from Viator & Tripadvisor

Do not buy this pass.
Paul R,May 19, 2026
- Review from Tripadvisor
1.00
No way would I recommend this pass. Save your money and buy at the location or direct from the merchant. Places we tried to use on the last day were closed...unforeseen. i asked for a partial refund and was declined. Do not use this pass. No comvenience
Saves money and time
Augmented,Apr 18, 2026
- Review from Tripadvisor
4.00
We bought a three day pass for our five day stay in London. The pass paid for itself in terms of getting through queues seamlessly and definitely saved us money. We were able to get to Westminster, The Tower, St. Paul’s, Kensington, a Thames boat cruise, and a very cool immersive art display simply by having our passes scanned. We used a two-day hop on/bus service, included, to get around the busiest places. Well worth the expense if you want to go to a lot of attractions. My only negative was the Big Bus hop on/off bus firm they partner with. They were frequently late or too crowded to comfortably “sight-see” out of the windows. One driver told me they had pared the fleet down from about 80 to about 50. I have no way of knowing if that’s true but it would explain why buses from the competing firms seemed more consistent and had space to sit and enjoy.
worst ever
yanh930,Mar 28, 2026
- Review from Tripadvisor
1.00
Total scam regarding The Shard—do not buy! Save your money. The London Pass lists The Shard as a top attraction, but it is impossible to book through their app. I checked every single day and it always says "no spots," yet the official Shard website has plenty of availability for those same dates. Customer service is useless and won't help. It’s a classic bait-and-switch. Don't fall for it!
Borderline scam experience – avoid if you’re actually planning to visit London
Filip N,Feb 18, 2026
- Review from Tripadvisor
1.00
I purchased GoCity passes for a trip to London, only to discover that reservations for attractions were completely broken. Not a minor inconvenience, completely non-functional. Getting hold of customer support was already a challenge in itself. When I finally managed to reach someone, they confirmed there was a known issue with the reservation system and told me to simply “wait a few days.” The problem? I was already in London. Waiting a few days is not an option when your trip is happening right now. When I pushed back and made clear this was unacceptable, their only alternative suggestion was to visit other attractions, as if I hadn’t planned my trip around the ones I’d paid for. And when I rejected that as a solution too, the final answer from their support team was to wait for my passes to expire and then contact them. Let that sink in: their resolution is to let paying customers waste their passes, ruin their trip, and deal with it afterward. No emergency fix, no refund, no real accountability. This is not customer service. This is a company that takes your money, delivers a broken product, and hides behind bureaucratic delays when you’re most vulnerable: mid-trip, in a foreign city, with no time to fight back. If you’re planning a trip and counting on GoCity to actually work, think twice. A product that fails silently and a support team that offers no real help when it counts most is, at best, deeply negligent and at worst, a scam.
A Bit Sneaky - And Poor Customer Service
B7410FRjeffc,Dec 10, 2025
- Review from Tripadvisor
2.00
So I had researched the Go City London passes to see which of the attractions I & my spouse were interested in seeing were covered. Based on that research, I found that the 7 attraction Explorer pass was the best fit - mainly because of not knowing exactly when we were going to visit all 7 places. So we arrive at our second attraction - the Royal Mews - and discover at the box office that our passes weren't working. A slow chat with Go City's help support (via their app) revealed that neither the Royal Mews nor the Kings Gallery were covered by the Explorer pass (see conversation image). This after their site had clearly stated that both attractions were covered by this pass (see image from website - all passes clearly present). Go City was unwilling to offer any refund for the 2 attractions we had purchased it for, and shortly afterwards, I saw that they had "fixed" their site to reveal that "all passes" had been a lie (see after image).
Good option to visit several sites
Johannes P,Dec 1, 2025
- Review from Viator
5.00
The pass worked very well in all places we visited - of course, as always in London, being early will help.
To be avoided
370ritad,Aug 26, 2025
- Review from Tripadvisor
1.00
To avoid! We were in London. We had a problem following a misleading information on the site and concerning the time of entry to Westminster. Useless customer Service. They didn't solve the problem. They didn't propose reimbursement. In conclusion we could not visit it!
I was ripped off issues with the ticket meant I could not use it & I had to step out of the queue and pay direct
Vacation714869,Aug 18, 2025
- Review from Tripadvisor
1.00
My ticket is not synching in the go city app and you have 0 customer services? They will not help me as I bought this via trip advisor Shane on
Shame, outrage, no response from the Enterprise.
Sightsee59158849827,Aug 16, 2025
- Review from Tripadvisor
1.00
We bought the pass to save on our trip to London but what was going to be a great experience has been a scam and they don't even give an answer. It's outrageous! We bought the London Pass for 2 days, at no time we had notice that there were attractions to book and others, which were closed some days. We have paid, 124€/person for the passes, we have 2, so, almost 250€. We activated it today, we visited The Tower of London only and tomorrow, we wanted to visit the Changing of the Guard at Buckingham Palace (pre-booking we didn’t know), we missed it because there were no longer tickets on the tour that is included in the London Pass), we wanted to visit also Saint Paul Cathedral and Westminster Abbey (closed on Sunday, fact that they don’t give notice) and we will miss it because we are closed. Now we have activated the pass today, which is 2 days, which has to be consecutive, and we will not be able to use it anymore in the attractions we wanted. Now they don’t answer either to have a refund (even partial) for failure to notify you, or to file a complaint. You want to cry and a lot of outrage. He's ruined our dream trip because of all the money we've lost.
No advantage for waiting at the visit desks
633jefft,Aug 15, 2025
- Review from Tripadvisor
1.00
Queuing in the long queues of people who don't have a ticket takes away much of the advantage of buying a pass! Horrific waiting time experience for Westminster Abbey!

From £59.00

3.33

(157 reviews)

Free cancellation

Check availability

Want a private experience? Upgrade to a private tour

Related Experiences

Operated by Go City - London Explorer Pass

Go City London Explorer Pass: 2-7 Things To do including Shard

Overview

Mobile ticket

• Save up to 50% compared to buying individual tickets for each attraction

• Browse the Go City app before you go, to check hours of operation, entry requirements, and tips

• Valid for 1 year from purchase date until first use. After that your pass is valid for 30 days, or until you redeem all your remaining credits

• Use on your mobile device with the Go City app or print at home

*Savings based on sample itineraries on the Go City website.

Additional Info

Public transportation options are available nearby

Suitable for all physical fitness levels

Your London Explorer Pass will be available immediately upon order confirmation. Hit “Get ticket” to update your email and sync your pass in the Go City app

Refer to the Go City app or digital guidebook for the most up-to-date list of attractions. Included attractions are subject to change and each attraction can only be visited once

Please note: Some activities require reservations. Use the Go City app to plan your itinerary and reserve where necessary to avoid disappointment

London Explorer Passes are valid for 1 year from date of purchase, it is then activated upon your first attraction visit and remains valid for 30 days

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

What To Expect

Tower of London

1 hour • Admission Included

The View from The Shard

2 hours • Admission Included

What‘s Included

One digital credits package to use for entry to all chosen attractions

Go City app - everything you need to plan your trip to each attraction (also available as PDF guide)

Entry to 2-7 of the 90+ top attractions, tours or activities available on the Go City app

Ability to visit your chosen attractions up to 30 days from first attraction visit

Transportation to/from attractions

Food & Drink unless stated

Gratuities

Some attractions may offer additional ticket upgrades available directly at the attraction

Options

4-Choice Pass

4 attraction credits: Exchange your credits for admission to any 4 attractions or tours. Use for 30 days from first attraction visit.

6-Choice Pass

6 attraction credits: Exchange your credits for admission to any 6 attractions or tours. Use for 30 days from first attraction visit.

2-Choice Pass

2 attraction credits: Exchange your credits for admission to any 2 attractions or tours. Use for 30 days from first attraction visit.

5-Choice Pass

5 attraction credits: Exchange your credits for admission to any 5 attractions or tours. Use for 30 days from first attraction visit.

7-Choice Pass

Choose 7 Attractions: Valid for admission to any 7 attractions or tours. Use for 30 days from first attraction visit.

3-Choice Pass

3 attraction credits: Exchange your credits for admission to any 3 attractions or tours. Use for 30 days from first attraction visit.

Reviews

3.33

157 reviews

Total reviews and rating from Viator & Tripadvisor

Do not buy this pass.
Paul R,May 19, 2026
- Review from Tripadvisor
1.00
No way would I recommend this pass. Save your money and buy at the location or direct from the merchant. Places we tried to use on the last day were closed...unforeseen. i asked for a partial refund and was declined. Do not use this pass. No comvenience
Saves money and time
Augmented,Apr 18, 2026
- Review from Tripadvisor
4.00
We bought a three day pass for our five day stay in London. The pass paid for itself in terms of getting through queues seamlessly and definitely saved us money. We were able to get to Westminster, The Tower, St. Paul’s, Kensington, a Thames boat cruise, and a very cool immersive art display simply by having our passes scanned. We used a two-day hop on/bus service, included, to get around the busiest places. Well worth the expense if you want to go to a lot of attractions. My only negative was the Big Bus hop on/off bus firm they partner with. They were frequently late or too crowded to comfortably “sight-see” out of the windows. One driver told me they had pared the fleet down from about 80 to about 50. I have no way of knowing if that’s true but it would explain why buses from the competing firms seemed more consistent and had space to sit and enjoy.
worst ever
yanh930,Mar 28, 2026
- Review from Tripadvisor
1.00
Total scam regarding The Shard—do not buy! Save your money. The London Pass lists The Shard as a top attraction, but it is impossible to book through their app. I checked every single day and it always says "no spots," yet the official Shard website has plenty of availability for those same dates. Customer service is useless and won't help. It’s a classic bait-and-switch. Don't fall for it!
Borderline scam experience – avoid if you’re actually planning to visit London
Filip N,Feb 18, 2026
- Review from Tripadvisor
1.00
I purchased GoCity passes for a trip to London, only to discover that reservations for attractions were completely broken. Not a minor inconvenience, completely non-functional. Getting hold of customer support was already a challenge in itself. When I finally managed to reach someone, they confirmed there was a known issue with the reservation system and told me to simply “wait a few days.” The problem? I was already in London. Waiting a few days is not an option when your trip is happening right now. When I pushed back and made clear this was unacceptable, their only alternative suggestion was to visit other attractions, as if I hadn’t planned my trip around the ones I’d paid for. And when I rejected that as a solution too, the final answer from their support team was to wait for my passes to expire and then contact them. Let that sink in: their resolution is to let paying customers waste their passes, ruin their trip, and deal with it afterward. No emergency fix, no refund, no real accountability. This is not customer service. This is a company that takes your money, delivers a broken product, and hides behind bureaucratic delays when you’re most vulnerable: mid-trip, in a foreign city, with no time to fight back. If you’re planning a trip and counting on GoCity to actually work, think twice. A product that fails silently and a support team that offers no real help when it counts most is, at best, deeply negligent and at worst, a scam.
A Bit Sneaky - And Poor Customer Service
B7410FRjeffc,Dec 10, 2025
- Review from Tripadvisor
2.00
So I had researched the Go City London passes to see which of the attractions I & my spouse were interested in seeing were covered. Based on that research, I found that the 7 attraction Explorer pass was the best fit - mainly because of not knowing exactly when we were going to visit all 7 places. So we arrive at our second attraction - the Royal Mews - and discover at the box office that our passes weren't working. A slow chat with Go City's help support (via their app) revealed that neither the Royal Mews nor the Kings Gallery were covered by the Explorer pass (see conversation image). This after their site had clearly stated that both attractions were covered by this pass (see image from website - all passes clearly present). Go City was unwilling to offer any refund for the 2 attractions we had purchased it for, and shortly afterwards, I saw that they had "fixed" their site to reveal that "all passes" had been a lie (see after image).
Good option to visit several sites
Johannes P,Dec 1, 2025
- Review from Viator
5.00
The pass worked very well in all places we visited - of course, as always in London, being early will help.
To be avoided
370ritad,Aug 26, 2025
- Review from Tripadvisor
1.00
To avoid! We were in London. We had a problem following a misleading information on the site and concerning the time of entry to Westminster. Useless customer Service. They didn't solve the problem. They didn't propose reimbursement. In conclusion we could not visit it!
I was ripped off issues with the ticket meant I could not use it & I had to step out of the queue and pay direct
Vacation714869,Aug 18, 2025
- Review from Tripadvisor
1.00
My ticket is not synching in the go city app and you have 0 customer services? They will not help me as I bought this via trip advisor Shane on
Shame, outrage, no response from the Enterprise.
Sightsee59158849827,Aug 16, 2025
- Review from Tripadvisor
1.00
We bought the pass to save on our trip to London but what was going to be a great experience has been a scam and they don't even give an answer. It's outrageous! We bought the London Pass for 2 days, at no time we had notice that there were attractions to book and others, which were closed some days. We have paid, 124€/person for the passes, we have 2, so, almost 250€. We activated it today, we visited The Tower of London only and tomorrow, we wanted to visit the Changing of the Guard at Buckingham Palace (pre-booking we didn’t know), we missed it because there were no longer tickets on the tour that is included in the London Pass), we wanted to visit also Saint Paul Cathedral and Westminster Abbey (closed on Sunday, fact that they don’t give notice) and we will miss it because we are closed. Now we have activated the pass today, which is 2 days, which has to be consecutive, and we will not be able to use it anymore in the attractions we wanted. Now they don’t answer either to have a refund (even partial) for failure to notify you, or to file a complaint. You want to cry and a lot of outrage. He's ruined our dream trip because of all the money we've lost.
No advantage for waiting at the visit desks
633jefft,Aug 15, 2025
- Review from Tripadvisor
1.00
Queuing in the long queues of people who don't have a ticket takes away much of the advantage of buying a pass! Horrific waiting time experience for Westminster Abbey!