1. Booking The customer schedules a ride via app, website, or phone, specifying pickup location, airport terminal, flight details, and desired time. Confirmation and fare estimate are provided upon booking. 2. Driver Assignment A driver is assigned based on availability and proximity. The customer receives driver details, vehicle information, and estimated arrival time. 3. Pickup The driver arrives at the designated pickup point on time. Identity is verified, and assistance with luggage is provided if needed. 4. Transport to Airport The driver follows the optimal route, considering traffic and flight time. Real-time updates may be shared with the customer during the journey. 5. Airport Drop-Off The customer is dropped off at the correct terminal or airline entrance. The driver assists with unloading luggage as needed. 6. Payment and Feedback Payment is processed automatically or manually, depending on the service. A receipt is issued, and both customer and driver can provide feedback or ratings.